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Property Highlights

Free WiFi

Places of Interest:

John F. Kennedy Park (0.2 miles) Brattle Theatre (0.2 miles)
Show map The Charles Hotel in Harvard Square

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Newest reviews for The Charles Hotel in Harvard Square

  • Anonymous
      United States of America
    September 14, 2014

    Location

    Extremely overpriced considering how outdated the furniture in the room is.

    5.8

  • Anonymous
      United States of America
    September 3, 2014

    Location, ambience, facilities, comfort. Very nice atmosphere. Fitness club access was great. Restaurant choices excellent.

    Liked all.

    10

  • Shah
      United States of America
    September 3, 2014

    Location, staff, overall comfort of room, quiet aircon, Henrietta's kitchen

    Had to order ice, bed too soft, breakfast not included

    8.8

  • Karen
      United States of America
    August 31, 2014

    Everything!!

    Nothing!!

    10

  • Anonymous
      United States of America
    August 27, 2014

    The room was very nice, comfortable, and the hotel quite accommodating. Our girls loved ordering room service and just hanging out.

    The hours of availability of the pool are very restricted and hard to coordinate with a day of sight-seeing.

    9.2

  • Anonymous
      Malaysia
    August 27, 2014

    The room is clean and nicely decorated. Spacious room.

    The wifi is slow & sometimes disconnects itself. Need to connect from time to time.

    7.9

  • Gustavo
      Costa Rica
    August 25, 2014

    location, staff and services

    a little expensive

    8.8

  • Anonymous
      United Kingdom
    August 23, 2014

    Close to bookstores and restaurants. Quiet rooms overlooking a courtyard. Complimentary coffee near the restaurant. Helpful staff. Complimentary car for local area.

    No coffee making facilities in the room. Had to pay over $8 for the in room bottle of water.

    9.2

  • Kerry
      United States of America
    August 19, 2014

    My son and I arrived just before midnight, after a Red Sox game. We were greeted with a smile and promptly checked in. The room was spacious, with a comfortable bed and bedding. The mirror t.v. in the bathroom was a cool feature. The room was quiet. Overall, great experience. Next time, we'll try the restaurants and amenities. Unfortunately, we paid to sleep and run!

    9.6

  • Jerold
      United States of America
    August 18, 2014

    Staff, design, room, location. Good $ for valet (I'm used to NYC, so........ !)

    Frankly I thought the Henrietta's Table breakfast was overrated. Even though one doesn't see anadama bread on every menu!

    10

  • Dorene
      United States of America
    August 11, 2014

    The Charles Hotel made staying in Cambridge easy. One could walk everywhere. The staff were knowledgeable and very helpful. The hotel offered several dining options, but the city added many more to them. Everything was comfortable and well-appointed. I'd stay there again in a heartbeat.

    9.6

  • Keith
      United States of America
    August 11, 2014

    I came with my partner and her elderly parents, so we decided to get the suite, which had a fold-out couch bed in the living room. It was a perfect arrangement, and the hotel even put in a microwave and an empty fridge, so we could bring back our own leftovers to reheat later. Very considerate.

    Everyone was extremely nice and helpful except for one doorman was seemed a bit surly when I showed up driving a small moving van to unload four suitcases. He didn't want me to stop for 2 minutes to unload the suitcases, and refused to help, so my girlfriend and I had to do it alone. Maybe because I showed up in a T-shirt and shorts after a long drive from Princeton, NJ, he must of thought I looked like riffraff and didn't seem inclined to be helpful at all. But he was the exception.

    9.6

  • Meloney
      United Kingdom
    August 10, 2014

    Good overall experience, Rialto their premier restaurant was excellent.

    Henrietta's table was OK but service could have been better on both occasions The free wifi requires constant logging in, which was annoying.

    7.9

  • Anonymous
      Canada
    August 6, 2014

    The only great thing was the location.

    Staff was unfriendly and totally impolite. The bed was in poor shape resulting in pain in the morning. This is unacceptable.

    4.6

  • David
      United States of America
    August 5, 2014

    Very comfortable room. The bed was especially comfortable.

    The Wifi sign on which had to be done multiple times was somewhat annoying. Not a big deal. I would have like an inroom coffee maker.

    9.6

  • Meijun
      China
    August 5, 2014

    a good hotel, marvelous harvard square.

    7.9

  • Dann
      United States of America
    August 4, 2014

    The location was good for my trip and executive education at Harvard

    The Pillows were way to soft. The bed was also soft and sagged in the middle. Lighting for the bathroom mirror was way to dim. Difficult to see while shaving. Need more towel bars if expected to save the environment by hanging towels

    6.7

  • Parks
      United States of America
    August 4, 2014

    Everything

    Nothing

    9.6

  • Tracy
      United Kingdom
    August 3, 2014

    A good hotel, very close to. Harvard Square and to public transport links. Staff were friendly and helpful, great beds.

    Not very attractive exterior.

    8.8

  • Cynthia
      United States of America
    July 27, 2014

    They advertise that they have a pool- but it is rented out to another organization that gives community classes and pool access is extremely limited- especially for children.

    9.2

  • Katrina
      United Kingdom
    July 25, 2014

    Good gym and restaurants

    Bed was too soft, not enough support

    7.9

  • Anonymous
      Qatar
    July 24, 2014

    Gluten frèe dining options ar all 3 restaurants on-site. Location was on only short walk to Harvard Law School buildings.

    asked for postage stamps; told to walk to post office

    9.6

  • Anonymous
      United Arab Emirates
    July 24, 2014

    Right on Harvard Square with tons of restaurants and shops nearby. Also the staff were incredibly friendly

    Wi-fi kept disconnecting

    8.3

  • Ayesha
      United Arab Emirates
    July 23, 2014

    In the heart of Harvard Square Near to many of good restaurants Shopping area

    Wi-Fi was not that fast

    9.6

  • Anonymous
      United States of America
    July 22, 2014

    Location for visiting Harvard and Cambridge excellent. Our room in the corner was modern and spacious.

    Pricing slightly over the top.

    8.8

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