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1 Bennett Street, Harvard Square, Cambridge, MA02138, United States of America – Show map
Excellent location – rated 9.4/10! (score from 240 reviews)
Rated by guests after their stay at The Charles Hotel in Harvard Square.
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23 properties in Cambridge
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240 verified reviews
They speak your language
The Charles Hotel in Harvard Square's staff speaks: Filipino, Indonesian, French, Spanish, English
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Sauna, Fitness Center, Spa, Indoor Pool, Indoor Pool (all year), Bikes Available (free), Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 36 per day.
Private parking is available on site (reservation is not needed) and costs USD 38 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Indonesian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 240 reviews
Value for money
Show reviews from:
The Harvard Square Hotel is the centerpiece hotel in Cambridge, Massachusetts' lively Harvard Square.
Score from 205 reviews Very good
This historic Back Bay district hotel is in the former headquarters of the Boston Police Department. Free Wi-Fi throughout the hotel and an on-site grill and a bar are provided.
Score from 386 reviews Excellent
This Cambridge hotel is across the Charles River from downtown Boston. The hotel has 2 on-site restaurants, an indoor swimming pool and free Wi-Fi in public areas.
Score from 167 reviews Very good
Featuring spacious suites and located along the Charles River, minutes from Boston's most popular sites, this hotel is in an ideal location for exploring the area.
Score from 380 reviews Very good
Beds were amazingly comfortable Big room Great Breakfast Great location Friendly staff
Parked our car in the Charles Hotel Parking and had to pay over $100 for 3 days!! No one informed us about the parking fees.
I love walking to everything in Harvard Square.
Loved the location and quiet, comfortable room. Feels like a small luxury inn but with big city sophistication. Especially liked the bar at Rialto and Henrietta's Table for lunch or dinner.
Loved location, comfortable room, perfect temperature, quiet, loved the tv in the mirror! Friendly employees. Did I mention location?
The room had everything but a coffee maker. :( The price is steep, but it is quality. Decor a little dated - seems an attempt at colonial but not authentic looking. But we loved our stay!
The hotel is in a good location for Harvard University and has tha advantage of a parking garage for your car. The room was clean and comfortable: a good business hotel. There are handy booths for internet access and printing on each floor.
Location is the best. Henrietta Restaurant was very good: excellent food, very friendly & efficient staff. Amazing team work.
Rialto Restaurant not so good:staff very arrogant & food rather bland.
location, lobby, restaurant, room (after asking for a different one than initially given)
no ice on floor, had to rely on room service which was slow to respond if at all; poor signage to health club, no working swimming pool; rate
Extremely overpriced considering how outdated the furniture in the room is.
I was promoted to a suite and that was an unexpected nice surprise. Excellent staff and breakfast. Food at the restaurants very good, although I would like it more "daring". Very good facilities and a sense of overall class. Definitely I would stay again
The very one thing it was an unpleasant surprise was the charge at $ 400 + for the last day well above the price I had booked for, for reasons related to high demand, as I was told
Location, ambience, facilities, comfort. Very nice atmosphere. Fitness club access was great. Restaurant choices excellent.
Location, staff, overall comfort of room, quiet aircon, Henrietta's kitchen
Had to order ice, bed too soft, breakfast not included
Great locations and very friendly and professional staff. A really nice hotel.
The pool was out of service and the gym had many leaks in the ceiling but otherwise this was a great stay. I'd like to try the hotel again in a little while.
I love that it is in the heart of Harvard square. The hotel is beautiful and the staff is helpful
the pool was closed due to maintenance, which was a set back. there was a lot of dust underneath the furniture. And there was construction noise in the morning. I don't like at all that they would not provide any commodity in the room like a coffee machine or even complimentary water.
The room was very nice, comfortable, and the hotel quite accommodating. Our girls loved ordering room service and just hanging out.
The hours of availability of the pool are very restricted and hard to coordinate with a day of sight-seeing.
The room is clean and nicely decorated. Spacious room.
The wifi is slow & sometimes disconnects itself. Need to connect from time to time.
location, staff and services
a little expensive
Close to bookstores and restaurants. Quiet rooms overlooking a courtyard. Complimentary coffee near the restaurant. Helpful staff. Complimentary car for local area.
No coffee making facilities in the room. Had to pay over $8 for the in room bottle of water.
My son and I arrived just before midnight, after a Red Sox game. We were greeted with a smile and promptly checked in. The room was spacious, with a comfortable bed and bedding. The mirror t.v. in the bathroom was a cool feature. The room was quiet. Overall, great experience. Next time, we'll try the restaurants and amenities. Unfortunately, we paid to sleep and run!
Staff, design, room, location. Good $ for valet (I'm used to NYC, so........ !)
Frankly I thought the Henrietta's Table breakfast was overrated. Even though one doesn't see anadama bread on every menu!
The Charles Hotel made staying in Cambridge easy. One could walk everywhere. The staff were knowledgeable and very helpful. The hotel offered several dining options, but the city added many more to them. Everything was comfortable and well-appointed. I'd stay there again in a heartbeat.
I came with my partner and her elderly parents, so we decided to get the suite, which had a fold-out couch bed in the living room. It was a perfect arrangement, and the hotel even put in a microwave and an empty fridge, so we could bring back our own leftovers to reheat later. Very considerate.
Everyone was extremely nice and helpful except for one doorman was seemed a bit surly when I showed up driving a small moving van to unload four suitcases. He didn't want me to stop for 2 minutes to unload the suitcases, and refused to help, so my girlfriend and I had to do it alone. Maybe because I showed up in a T-shirt and shorts after a long drive from Princeton, NJ, he must of thought I looked like riffraff and didn't seem inclined to be helpful at all. But he was the exception.
Good overall experience, Rialto their premier restaurant was excellent.
Henrietta's table was OK but service could have been better on both occasions The free wifi requires constant logging in, which was annoying.
The only great thing was the location.
Staff was unfriendly and totally impolite. The bed was in poor shape resulting in pain in the morning. This is unacceptable.
Very comfortable room. The bed was especially comfortable.
The Wifi sign on which had to be done multiple times was somewhat annoying. Not a big deal. I would have like an inroom coffee maker.
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