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Free WiFi

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Newest reviews for The Chelsea Hotel

  • Monica
      United States of America
    August 26, 2014

    Proximity to the beach

    9.6

  • Anonymous
      United States of America
    August 24, 2014

    The nice part was the location close to beach, and easy to walk to other places.

    the outer appearance,the breakfast food.Seating type in breakfast restaurant.

    6.7

  • Anatoli
      United States of America
    August 22, 2014

    Dirty linen, no housekeeping, dysfunctional valet parking, low WiFi speed

    3.8

  • Anonymous
      United States of America
    August 17, 2014

    Polite and helpful staff.

    The first night I had to call the front desk from my cell phone because the room phone and TV didn't work. Maintenance came within 5 minutes with another phone and fixed the TV. Wallpaper was peeling in above a window and in the bathroom.

    6.3

  • Laurence
      United States of America
    August 17, 2014

    It was sort of an ocean view (tiny window facing the beach, big window facing the Trop). Very comfortable bed.

    Poor room service (no bread, no condiments) medium grade food. Clumsy valet process. There was a leak during the storms, but from where it came in (middle of the curtain track) there must have been an open window upstairs. Only a single head shower, and very poor pressure.

    7.1

  • John
      United States of America
    August 12, 2014

    Nothing

    Everything

    4.2

  • Amra
      United States of America
    August 10, 2014

    Room clean

    Restoran services in loby by pool

    7.5

  • Deshure
      United States of America
    August 3, 2014

    It was pretty nice, room was clean and the view was really nice. Room service did well cleaning the room when she came. Front desk was nice

    How expensive the snacks and things in the room were

    7.1

  • Rebecca
      United States of America
    August 1, 2014

    different because it did not have a casino. Good. I like it because it had two pools.

    n/a

    8.8

  • Robert
      United States of America
    July 31, 2014

    Hotel us clean, staff is friendly, location is good.

    Very long, slow check in process. Didn't get into the room until 4:15. Desk couldn't find my reservation. 5th floor pool bar not open during the week. Mediocre wifi reception. Used to love the private beach with chairs, umbrellas, and towels..along with food and drink service. $15 for chairs and umbrella. No beach service any longer. Lobby furnishings are shabby.

    7.1

  • Anonymous
      United States of America
    July 31, 2014

    Leaving the hotel

    Everything

    5

  • Barbara
      United States of America
    July 29, 2014

    Nothing

    Elevators didn't work Rugs were filthy Could go to the pool because of a private party on a Sunday Pool area when we were able to get to the next morning was dirty Would never stay there again or recommend it to family or friends. Actually not even to an enemy

    3.3

  • Marvin
      United States of America
    July 28, 2014

    I enjoyed everything, the staff was great!!!

    The parking, I feel that the hotel should offer free parking for its guess.

    10

  • Christopher
      United States of America
    July 26, 2014

    Could have small fridge in the rooms apartment size for drinks and small stuff

    7.9

  • Bryan
      United States of America
    July 22, 2014

    The hotel is nice, but décor is dated. The staff is very friendly and nice.

    Charged for parking. Mold in penthouse 3 bedroom. Wall paper in penthouse 3 peeling. Penthouse 3 pull out couch very uncomfortable. Pull out couch linen not fresh, necklace found in pull out. Made reservation for 4, only towels left for 3. No one manning the phone for room service, had to make several calls to get an answer. No coffee pot or refrigerators in rooms. Could only get room service during hours restaurant open. No snack machines or drink machines for other hours. Penthouse floor was very loud, hard to sleep.

    7.1

  • Richard
      United States of America
    July 22, 2014

    We were not happy with our stay. Called desk after unpacking our luggage notified them of problem water all over rug. They switch us to a smaller room no bell assist used As prior customers and always recommend the hotel we are sorry we will not be coming back

    4.6

  • Teri
      United States of America
    July 20, 2014

    Close to the beach. Nice comfortable bed,loved the bed pillows! Comfortable chair & ottoman. TV,alarm clock

    The shower pressure was very low and that's important for a beach vac,you always want a good shower! No balcony on ocean front room. Poor air conditioner.Only 4 hangers in closet.No frig or microwave.

    8.8

  • Ray
      United States of America
    July 20, 2014

    Room was very clean and comfortable, with nice amenities.

    The wi-fi was horrible. May as well not have had it. And to make matters worse, the hotel seemed to partially block my cell signal, so I couldn't even set up a decent wifi hotspot, which would have been much better with normal reception...

    7.1

  • Bekzot
      United States of America
    July 18, 2014

    they charged me for 50$ for "using the bar" we never even opened it

    7.5

  • Mujdat
      Turkey
    July 18, 2014

    We preferred this hotel for the location but the room was really dirty. Never go back again:-((((

    3.8

  • Anonymous
      United States of America
    July 15, 2014

    Very clean, great location

    Thin walls. Could hear baby crying in next room. Have to pay to check luggage past noon. Beach chair rentals used to be included and now they have changes the policy.

    6.7

  • Edward
      United States of America
    July 13, 2014

    Poor room AC. Food tray with fishy smell Sat outside someone's door for hours.

    7.1

  • Jacqueline
      United States of America
    July 11, 2014

    Valet staff very accommodating.

    We were told we had to us the valet service because we were going to be charged either way. ($15.00/day) Paid for ocean front room got a room with a small window that looked out to ocean that was sweating and foggy from the seal being broke, horrible view. The ceiling was coming down along the corners. The furniture in lobby was filthy, stained and smelled. Carpeting through out was filthy. Front desk woman told me It was illegal for me to park my car in a lot down the street. I was told I could check in earlier by email from booking .com not true!!! Charged on top of room charge plus valet parking, a luxury tax of 15.61 a night to stay in Atlantic City. Room was advertised as 169.00 per night for ocean view. Add all the extra taxes, plus valet, and a 125.00 security deposit the room was a dump for over 200.00 a night,

    3.3

  • Kelly
      United States of America
    July 9, 2014

    Bartender(s) were Friendly Manager was helpful Bed was comfortable Close to the boardwalk & beach Beautiful beach view from the Bar In-house restaurant--food was decent Expedient housekeeping service

    Wasn't told about a pre-auth to my card, which was done prior to my arrival to the hotel Far from the main attractions on the boardwalk A bit over-priced vs. services offered... Its priced like a 4-star when really its a 3-star & should be priced that way Bar was only opened on the weekend Room Smelled cigarette smoke & weed smoke for a non-smoking hotel Roof Top Pool was too noisey from music playing 1st level pool was too small Kitchen & room services closed to early Pool pictured on the net, vs. what we saw was exagerrated

    5.4

  • Anonymous
      United States of America
    July 8, 2014

    Across the street from beach, close to everything.

    Walls are paper thin, I could hear the neighbors' all night....

    7.1

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