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Newest reviews for River Hotel

  • Janet
      United States of America
    August 28, 2014

    The restaurant was quite good and the prices were excellent for the location on the river front.

    8.3

  • Sara
      United States of America
    August 27, 2014

    It was very clean and well furnished

    IMPOSSIBLE TO GET TO VIA CAB. literally spent an hour in an uber going in circles. Room was also VERY small for the price.

    5.8

  • Patricia
      United States of America
    August 24, 2014

    Excellent location. Walking distance to Michigan Ave sights. Enjoyed water and in room Keurig. Friendly front desk staff

    Carpet needs cleaning and/or updating

    7.5

  • Anonymous
      United States of America
    August 23, 2014

    Everytime i stay at this hotel i get the river view which is really nice!

    10

  • Brooke
      United States of America
    August 19, 2014

    Nothing

    Expensive Didnt get what we booked Shower didnt work

    4.2

  • Sherrie
      United States of America
    August 15, 2014

    Everything!

    10

  • Anonymous
      United States of America
    August 12, 2014

    Location, comfy room.

    Staff was good not great. When we asked about the complementary beverage and snacks they told us there are only beverages. So we headed to near by coffee every day. On the last day however, we found out that there is free snacks also. Elevators are really slow .Too much time to get one

    9.2

  • Sally
      New Zealand
    August 10, 2014

    Loved everything about the place. Really good room with a place to put luggage and plenty of space. The building is quite special and the location across the road from the river is fantastic. We don't always eat at hotel restaurants but found Bacino very good and ate there often. A bonus was the characterful history of the building.

    Nothing.

    8.8

  • Jorge
      United States of America
    August 7, 2014

    Location,everything

    8.3

  • John
      United States of America
    July 28, 2014

    Free wifi in the room. Nicely furnished, albeit small rooms. Free coffee and light continental breakfast. Free distilled water, refillable. LOCATION!

    Room was pretty small, but had everything one would need.

    9.6

  • Bernadette
      United Kingdom
    July 24, 2014

    Location excellent. Travelling as a party of three got two rooms next to each other which was good. Free water on every floor and visitors lounge great.

    Full cost of holiday taken in two amounts from my credit card very confusing. Taxes etc not included in total price I got from Booking.com

    6.7

  • Margaret
      United States of America
    July 22, 2014

    Maid service was very good. I had a very good maid. Bottled water free! free use of a computer for internet access. Staff was very nice. Very comfortable bed. Nice and quiet.

    TV did not work right could not even get NBC. The Door to my room was very difficult to open No ironing board in my room. A bit expensive for such a small room. I have paid less for a large one at the Hilton

    8.3

  • Shannon
      United States of America
    July 22, 2014

    Everything about our stay was enjoyable. Views were amazing as well as the great staff.

    10

  • Anonymous
      Cyprus
    July 22, 2014

    I had a small room but it was fine and sufficient space in the bathroom, there was chilled water available on every floor and free coffee and snacks on a lower floor. The location was perfect and in a quite exclusive area. It was easy to walk to all the places I wanted to visit such as the Art Institute. The bar and Italian restaurant was good and the staff very pleasant and helpful, particularly Gerard on the front desk.

    10

  • Patrick
      Luxembourg
    July 21, 2014

    i had a normal check in, but there was some complications with the couple in front of us. I was impresssed by how The River Hotel went out of their way to accomadate these people.

    Nothing...great hotel

    9.2

  • Anonymous
      United States of America
    July 19, 2014

    Liked the location and the view of the river from our room.

    The bed was a little harder than expected. The handle on our coffee pot was not lined up with the spout, we called for another one, but never received it. The water dispenser in the hallway needs cleaning. We ate breakfast in the restaurant downstairs and our waiter seemed to be over whelmed. There was enough staff compared to the amount of people there to eat at that time. He finally got it together towards the end.

    7.5

  • Scott
      United States of America
    July 15, 2014

    Great location on the river. Easy walk to EL station, downtown business district, shopping, Millennium Park. Short cab ride to great restaurants, blues clubs, etc. Directly next door to a high rise Wyndham at substantially reduced cost.

    It didn't bother us because we weren't there to spend a lot of time in the room, but room was very small, maybe smallest I've ever had, but use of limited space was very efficient.

    8.3

  • Anonymous
      United States of America
    July 15, 2014

    location

    checkin was atrocious

    8.3

  • Anonymous
      Venezuela
    July 14, 2014

    Perfect location, nice service and comfortable rooms. WiFi is a plus!

    9.2

  • Sean
      United States of America
    July 13, 2014

    George, the parking valet was extremely helpful. Does a great job and is helpful in every way. A fantastic asset to your business!

    AC was a little poor at night.

    10

  • Anonymous
      United States of America
    July 11, 2014

    I liked the technology around the hotel and in the lounge room but that was all.

    The service, the charges, and deposit fees that they made become a huge problem, thus over drafting my bank account due to the workers mistake.

    3.8

  • Phylis
      United States of America
    July 8, 2014

    i enjoyed the location.

    They did not serve free breakfast. I have to pay for parking $45 a night. Rooms were very small.

    6.3

  • Anonymous
      United States of America
    July 1, 2014

    This is a great smaller hotel. Our room was on the 5th floor overlooking the Chicago River and beautiful skyline and it was really spacious! The staff was great and very helpful! There's lots of restaurants nearby; easy walking distance to lots of restaurants and attractions.

    The valet parking is outrageous. Typical Chicago.... I wish I owned a parking lot in that city!

    9.6

  • Francis
      United States of America
    July 1, 2014

    I always try to book my stays at a non commercial hotel. I like a hotel with a history not just a place to put my head. Art Deco hotels are the best. Your location is ideal. Your staff was great, I would like to single out one of the staff in particular, his name is Roman, Roman went beyond his duties and really made us feel very welcome and special. We will stay at your hotel on any return trips.

    Nothing, It was a great stay.

    10

  • Anonymous
      United States of America
    June 24, 2014

    Excellent location!

    A bit pricey for size of room

    9.2

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