The Cosmopolitan of Las Vegas    

the view from terrance.very friendly young genleman that checked us in.very courteous staff

room was not clean. Most important we are still waiting for check out bill through e-mail or somethimg

Lobby was beautiful and rooms were nice and comfy.

The hotel is smaller so not much to look at.

The View of the room

Check in was late, room keys did not work,

Fantastic and modern hotel in the heart of Las Vegas Blvd with big rooms and terraces overlooking fascinating fountains of Bellagio hotel but much better then Bellagio

Everything was good

great for a girl's trip beautiful views wonderful spa great pools friendly staff comfortable and gorgeous room

I had to go home!

The luxury room

Smoking in the casino

The beautiful room, the pool.

It's a nice venue for partiers like me

The font desk rep showed a layout out a room that I approved, but when I entered the layout was off. Three lightbulbs were not working. The connector to play music did not work and technicians had to come. One day we had to call three times I have our room serviced, they came by midnight. I doubt that I will ever stay at the cosmopolitan again as my friends and I have started to mention our horrendous experience to many of our friends and family. I may start using a different website to book my travels going forward....two years in a row that that I used booking.com and had received the poorest hotel rooms.

The view, the room, the iron, the position.

If you are older than 30, you are to old to stay at the Cosmo. Completely over run by drunk teenagers. Insane. You couldn't get in a lift without people screaming and yelling. Hallway noise terrible. Room service extremely slow...no towels in the room one day!

I loved the decor and the hospitality. The staff was very helpful. The Wicked Spoon food buffet was amazing!

the hotel is immense, you could spend days wondering around it. The restaurants are all spectacular esepcially the wicked spoon buffet which for a buffet has so much choice but the quality is really high. the rooms are beautiful

we visited on memorial day weekend and although we are up for partying there were a lot of young people that were so trashed barging around the hall ways. Plus you have no change of getting a sun lounger unless you get to the pool for about 8.30. The other main drawback was that the lifts kept on breaking down, once day we waited 30 minutes to get back our floor.

The luxurious layout of the room

The music from the Pool Night Club on the 2nd Floor that could be heard on the 37th floor.

The location and decoration of the hotel

Poor staff training, very small casino, worst tech equipped room I've ever been in Vegas

The whole experience

The decorations were amazing. I loved staying there! It is my favorite Las Vegas Hotel! Amazing!

I wish their would have been a coffee maker in our room.

I had stayed at the Cosmopolitan before, had a horrible experience last time even though we had a wrap around suite. I thought it would be different this time around and still booked the Cosmo. Sadly, the staff were rude, service was horrible and was not reflective of a 5star hotel. When my stay was over at the Cosmo, I stayed one last night at Vdara and got the service that I was looking for. I hope that the Managers/moderators of the hotel read these and make changes to their service and how they treat their clientele.

The check in was the absolute worst. My original credit card had fraud so I had a new bofa debit card to check in. They said they were unable to use that and refunded the amount to my original card but was unable to touch those funds for 3-7 days so the whole amount had to be recharged on another credit card put a damper on trip. Customer service was not helpful with this situation.

The Spa center is great as well as the variety of restaurants. The best hotel I've ever been!

Beautiful hotel

Caters to young pepple

Great position, good restaurants , nice pools

Room cleaning was poor. Lack of amenities on the West side.

beautiful hotel all around, nice facilities, very lux and wonderful.

they seems to turn off the pool heater early, they give you a kitchen but no utencils.

great view. can enjoy vellagio fountain show in the room.

some employees don't have any service mind. to ask something, probably need to wait long time. i called four times to get a new room key, cuz what i got didn't work. four employees who work at lobby told me that they are gonna let someone bring new room keys to my room. for 40 minutes, i was supposed to wait for new room keys, and no one showed up. when i called again(3 more times) no one appologied. finally i went to lobby to get new one.

everithing

resort fee

Terrace, location, size of room

Service needs some work. Came into contact with a few not so friendly employees.

Location on the strip was central - easy to navigate from the hotel

Bad service - staff gave us the wrong room keys and sent security up after 1 hour of waiting to rectify the issue. Shower was freezing cold! Staff again took half a day to fix the issue and our stay was only for 2 days. Housekeeping staff was terrible! Never enough towels in the room.