The Donatello Hotel  

The noise from the street was loud and we were on the 6th floor.

parking charges

Staff was excellent -- called the bell man he was there within a minute. Hotel room was larger than the average sf hotel room -- complete with mini fridge and microwave, dvd player, etc. Room was quiet - couldn't have asked for more.

Great option in San Francisco. The rooms are spacious and clean, staff is really really helpfull !

The hotel provides free wi-fi connection, but it doesn't work pretty well inside the room. In my room, it only worked near the door. Wifi works great in the looby.

Friendly Staff, all willing to help in anyway possible.

14th floor club room, with free hot drinks, sofas and a place to relax

Housekeeping hoovering corridor outside room before 8am. Room was jaded with lots of scuff marks and broken tiles in the bathroom

Very friendly staff

The place is a bit dated.

The position is excellent, just one block from Union Square and close to all public transportation. Staff was very kind and friendly. The availability of a mini-kitchen with sink, cutlery, refrigerator and microwave in the room was a definite plus.

No breakfast available unless as room service, and that wasn't recommended even by the hotel staff (not too bad since the area teems with nice restaurants serving breakfast more or less anytime). WiFi was included in the room charge but it didn't always work - sometimes with bizarre quirks like not being able to leave it connected overnight (I was actually given this answer by the WiFi support staff), and the WiFi support is through a non-free telephone number. The room we were given was noisy due to window seams not really doing their job properly. We were accommodated in a wheelchair-friendly room (although none of us needs it) so lots of space in the bathroom but no place to sit for non- handicapped people (we just carried a stool in from the bedroom), and very little in terms of hangers for towels, pajamas, and the like.

Location good

Was a little run down, the exercise facilities were very sparse (1 treadmill, one stairclimber, 1 bike and no eliptical also the equipment was very dated) decided to pay to use a club near by. Rooms were clean but cleraly not in the luxury category more like a Holiday inn.

Location is great. The bed was very comfortable and big room

We had very rude front desk once who offered us to change hotel if we do not like the way he talk to us. The problem was that my credit card didn't go through for some reason even though we paid full amount in cash on check in. So I told him we could leave deposit also in cash and he was giving me attitude. Anyway, he really spoiled 2 days of our trip. All other front desk people were more than nice so I guess there is always someone who is different.

Location and room was a nice size although the bathroom was very small and basic.

The exercise room was small with only 3 aerobic machines that were loud and didn't work very well. The bed and pillows were uncomfortable. The room was noisy. You could hear outside noises and people in the hallway. One night there were some very drunk loud girls in the hall pounding on one of the doors.

The Donatello great hotel close to shops and transport very comfortable clean hotel, we enjoyed our stay and would stay again.

No dining area where breakfast is served