Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
501 Post Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.3/10! (score from 608 reviews)
Rated by guests after their stay at The Donatello Hotel.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
377 properties in San Francisco
Including hotels, apartments, villas and more.
608 verified reviews
They speak your language
The Donatello Hotel's staff speaks: Chinese, Filipino, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Sauna, Fitness Center, Massage, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 608 reviews
Value for money
Show reviews from:
This eco-friendly restored landmark hotel is in downtown San Francisco, 2 blocks from shopping at Union Square. It features a 24-hour gym, on-site dining and colorful air-conditioned rooms.
Score from 674 reviews Good
This towering historic landmark on Nob Hill features a top-floor restaurant with beautiful views of San Francisco and the Golden Gate Bridge. Cable car stops are just outside the hotel.
Score from 461 reviews Very good
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1265 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1351 reviews Very good
Staff were very nice and always available
Grungy room decor and poor lighting
Good Staff, good facilities, very comfortable room.
location is pretty central. staff is super nice and very helpful
the free wifi was so slow, it was un usable had found human hair in the shower and on the shower floor, I was so tired I just didnt bother complaining. but it was painful. place is out dated.
Location,Location,Location; the spaciousness of the rooms, the excellence in customer relations: especially kudos the Jesus!
The every constant noise in room 617 !!! fix it!! It is extremely annoying, ruins our sleep quality and has been on going for months!! What will it take to do something about it????
Location and facility
Room was large, comfortable with kitchenette including dishware. Restaurant was small but we had good food each time we ate. Good location and price was reasonable considering the othe pricey hot,ds in the area
It would have been nice to have Restaurant that served breakfast and lunch however there are choices close by
Very impressed with the Donatello. Jesus the front desk person was so beyond helpful and nice it made staying at the hotel even more enjoyable. Rooms were clean and nicely appointed. Very nice to have a fridge and microwave in the room. We will definitely stay there again.
The hotel has an excellent location. Just 1block from Union square. Walking distance to shopping, restaurants, and theaters. The rooms are large and very comfortable.
The is almost no insulation in the windows and we could hear celebrations on nearby Union square all night long Saturday night.
Staff was fantastic, both in the hotel, and parking. Very friendly, and caring people. They really made us feel comfortable, like we've been coming for years. Hotel room was great and comfortable. We really loved our stay at the Donatello
We have no complaints. It was a fantastic trip, and we'll be coming back next year.
- Very comfy bed - Room was spacious - Good and helpful staff - Location
- Wifi was a bit slow
The people at concierge is helpful and they have a lot of information for the travellers such as the restaurants and the tours.
The speed of the network is slow.
Room, location, staff and the top floor clubroom.
Misleading pricing in Zingari Restaurant. Unanticipated sales pitch for time-share.
Nice hotel, nice rooms and staff. Peats coffee in the comfortable lounge ! Great location and a very reasonable parking rate - half or even a third of some downtown hotels.
Great location, easy walk to union square, cable car station. Friendly staff, providing travel suggestions We had a big and clean room, enough space for 4 girls and 7 big luggage
The price, room is larger than any other hotel I've stayed in Union Square (with microwave, coffee maker & refrigerator), cleanliness, location to Union Square & shops & restaurants, parking onsite for a reasonable fee. Great, friendly staff.
Traffic noise, but that is with most hotels I've stayed in Union Square. Nothing earplugs won't fix.
staff we're very polite and helpful
trying to sell us timeshare while on vacation
Every Thing except 2 issues .
(1) Complimentary coffee and tea in the room are given free only on the first day . They should be given on all days of the stay. (2) The concierge desk on the club floor Peter and Chris were very cooperative and knowledgeable . However , the 3rd concierge was the exact opposite. Not at all friendly . Many house guests were disgusted with him . I don't want to name him but it's obvious who it was .
Staff were very helpful when we needed a doctor and it was even better that the doctor was located just across the road.
Everything was better than expected. I would recommend it!
Location was great, rooftop lounge, Friday happy hour, good restaurants everywhere. The hotels own Italian restaurant is 1st class. I went twice in the 8 days of my stay. I can also recommend the red wine.
No real milk for my coffee and the hot water thermos (rooftop lounge) was never not hot enough for coffee or tea. No kettle in the room kitchenette. I love my coffee so carry my own.
-Old Bathroom -Dated Bar entertainment -Noise from club across the street -No restaurant for breakfast -Price
Staff was great. Hotel is clean. Service was good. Room decor was modern.
Extremely noisy location. Stayed 3 nights and was wakened several times each night to screaming, partying, loud music, beating drums, honking horns, even an extraneous trumpet player at 3:00 AM. Restaurant was extremely cramped. The tables were way too close together. There were six tables located in a space just big enough for three. Had to text my wife (across the table) in order to carry on a private conversation. Would not stay here or dine here again and I don't recommend it to anyone else.
Everything! The concierges were especially helpful and friendly!
Three of us in the room would have liked more coffee but maid told us only allowed one. The lounge entertainment was so so.
Did not like being approached as soon as we arrived to participate in a time share. Really did not need to go through that.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!