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501 Post Street, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.4/10! (score from 717 reviews)
Rated by guests after their stay at The Donatello Hotel.
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374 properties in San Francisco
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717 verified reviews
They speak your language!
The Donatello Hotel's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 717 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2127 reviews Very good
Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms.
Score from 432 reviews Excellent
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3021 reviews Good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2173 reviews Good
I loved the location and the size of the room. The bed was super comfy and the room was gorgeous!
The noise from the street can be a bit loud and they need better blinds for the smaller side windows. The room was too bright!
Right in the middle of downtown San Francisco. Union square area, restaurants, shops and mall walking distance. Room is very clean, staff are friendly and they give you a map and show the tourist spots on it to put you on your way!
The location is within walking distance of a great deal of city amenities including great restaurants, shopping and Bart
The room we stayed in was above an extremely noisy street. A club down below was unbearably noisy
Top floor coffee place should have some snacks
Great location, just walk outside to great restaurants. Room was new and beautiful. Everything was top notch.
It has a microwave and a fridge, but no plates or utensils, so bring your own if you want to eat leftovers.
had booked two separate stays at this location due to its proximity to our business meeting. Had a death in the family causing me to cancel said reservations. Received a cancelation acknowledgement; However it was only for one of the two bookings. Management unwilling to even spilt the difference.
I liked to have everything nearby, can walk around without car.
I didn't have replacement of shampoo and conditioner, I know, it is peanuts, but it counts.
The staff was nice and friendly. Location was excellent for sightseeing.
Paying for parking although I never used my truck during my staff. Chip in my truck's paint after getting it back from parking!
Friendly staff, excellent location, spacious rooms.
Extremely loud. Windows don't isolate against the noise.
The gym is tiny and only opens at 7am
The customer service was excellent. Pam at the front desk was very informative and nice.
Location was great. The valet parking was quick and convienent.
Hot water was spotty at times. The room was only fully cleaned once during our 4 night stay.
spacious. excellent staff and facilities and service, great location!
shower is kind of complicated to use
Great location if you want to walk around the city and see sites. All members of the staff I interacted with were a joy and very helpful. The room was clean and updated.
The bed was very very uncomfortable. I understand this is a personal preference but my back is still hurting. The large windows were great for sunlight during the day but at night could hear everything going on outside the club that was across the street. The WiFi was the biggest disappointment - barely usable on a mobile device.
Room was huge! Great setup, spectacular experience in SF
Room got a little loud at night, being so close to Union Square.
The room was large and the location was very convenient.
Hotel is now a timeshare and the sales staff harassed us mercilessly. Room service was poor.
Comfortable accommodations and a convenient location.
spacious , modern, friendly staff
Desk with no outlets. Extremely slow and annoying wi-fi
Business club on the room level with complementary drinks and wifi
Wifi in our room was weak and I was disconnected from my software online several times.
Location, comfortable room
No breakfast offered.
After check in we were sent over to "concierge" who was selling timeshares The breakfast meeting for 1.5 hours was hard sell and the "free" 2 night hotel stay given for free had total blackout and impossible to reserve do not go to the timeshare meeting!
Kitchen facilities and room were well done. Lots of space in the room.
Window noise; windows need replaced. Bathroom tub slow to drain.
Large room and comfy bed
Noise from street.
Friendly staff Good size rooms They made an extra room available for our friend at the last minute on Saturday night. Convenient and safe location
Vacation Club solicitation - tho lighthanded
Room size, bed comfort
Terrible internet, really really slow (almost like not having any) I got pushed into a resort sales pitch by an overly eager concierge taking up at least 10 minutes after check-in. Really never had that in any hotel. Room only gets cleaned every 4 days, but no one tells you and certainly not advertised at booking. On first check-in had room 506 even though I asked for quiet room. Terrible night, like sleeping on the street. Then moved to 1009 which was much better.
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