The Donatello Hotel

The people were friendly and attentive. The room was clean

It is a very nice facility albeit somewhat faded in decor. It is quiet and the location is excellent.

The staff were very helpful, the rooms were cleaned to a high standard, gymnasium facilities were excellent, would recommend the hotel and will stay here again.

Nothing I disliked about the hotel

Thr friendliness of the staff.

The colour of the decor in bedrooms

This reviewer provided a score but did not have any comments

Location is good and the rate for three of the four nights quite reasonable. Piano bar was pleasant and happy hour prices for appetizers were good (crab cakes and mussels would not be worth full price) Continental breakfast was limited but sufficed. Parking is very expensive at $28/night plus valet tips but that's sf.

Usa Today as the newspaper of choice. Give me a good local paper (the sf Chronicle) so I can read about where I am plus national news rather than the generic non news in usa Today. Also, when we went to pick up our "local information packet" at the concierge desk, it was really a shot at getting us to sign up for a timeshare presentation.

I liked the comfort, elegance, and cleanliness of the room. I booked the hotel with my boyfriend for his birthday and he looooved it. The staff was very amiable, making us feel very welcome. The location of the hotel was perfect, it was right across the club Ruby Skye that we wanted to go to and nearby all the main action of Market street, and not too far from Pier 39.

i did not like that breakfast ended at 9:30 but lunch could not be served until 12 pm, but it was a minor inconveniance, nothing big.

This reviewer provided a score but did not have any comments

The helpfulness of the concierge, the peacefulness of the hotel while being close to the action, and the organisation of the bell boy at organising our taxi for departing.

It was mkerely an observation. We stayed out late one night, so slept in late the next day and missed the maid service. We had quite a bit of rubbish from food and shopping. Someone came in to close the curtains and turn the bed covers, and while it was not in their job description, going that extra mile woulf have included taking the rubbish.

Excellent location (very close to the Union Square), pleasant and comfortable, spacious room.

Slim breakfast choices.

Location to theatre and shopping; All staff were friendly, helpful and genuinely concerned with our needs and requests. Amenities were abundant and consistent with the price for our stay. Piano lounge was great.

Noise from Post St. traffic and youthful revelers both inside and outside hotel disturbed relaxation and sleep.

Hotel staff friendly and professional.