The Donatello Hotel

Helpful & courteous staff. Central location. The spacious & comfortable rooms with kitchenette. Colour scheme.

Small continental breakfast. No cereal or savoury foods.

Great hotal in brillant location, helpful staff, great rooms at a great price.

nice location with good service

there is a night club on mason street nearby and people started to have discussions on the street on the weekends at about 2am

Location is good and the rate for three of the four nights quite reasonable. Piano bar was pleasant and happy hour prices for appetizers were good (crab cakes and mussels would not be worth full price) Continental breakfast was limited but sufficed. Parking is very expensive at $28/night plus valet tips but that's sf.

Usa Today as the newspaper of choice. Give me a good local paper (the sf Chronicle) so I can read about where I am plus national news rather than the generic non news in usa Today. Also, when we went to pick up our "local information packet" at the concierge desk, it was really a shot at getting us to sign up for a timeshare presentation.

I liked the comfort, elegance, and cleanliness of the room. I booked the hotel with my boyfriend for his birthday and he looooved it. The staff was very amiable, making us feel very welcome. The location of the hotel was perfect, it was right across the club Ruby Skye that we wanted to go to and nearby all the main action of Market street, and not too far from Pier 39.

i did not like that breakfast ended at 9:30 but lunch could not be served until 12 pm, but it was a minor inconveniance, nothing big.

The room was pretty big, the location was great, and the staff was very friendly

I wish the continental breakfast had some healthier options besides baked goods. Also, the ac in our room didn't work well.

kind and clean room made

too noisy to sleep at night frequent awakenig every 4 night

Very comfortable hotel, nice large room with fridge, microwave, verry convenient location close to Union Square.

The breakfast was on the sparse side. I believe that the hotel could offer a larger buffet breakfast without necessarily being as lavish as Residence Inn or Embassy Suites or Homewood Suites.

The Donatello Hotel is close from transportation facilities, shopping area, dining possibilities and cultural activities. We received appropriate advice and efficient information from staff and touristic desk

Continental breakfast is available in a very tiny place.

A very large and comfortable room with very good facilities. Staff very helpful and willing to answer questions and ensured the stay was a pleasant one. Location near Union Square was conveniently close to a good number of amenities.

Location of the hotel was excellent close to good restaurants & shopping area. Good access to transport system

After a 22 hour trip we did not appreciate concierge trying to get us to attend a time share introduction talk, all we wanted was a quick brief on local area, a map and hot bath.

The staff were excellent, especially the concierge and front desk staff. The bed was very comfortable and the room was equipped with everything you could need. The resteraunt food and staff were also exceptional.

The smell of cigarette smoke in the 6th floor hallway and in our room. The window was broken so could not close it to control noise and temperature. The bathroom fan did not work. We found the bed comforter way too heavy and warm.