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Property Highlights

Places of Interest:

John Hancock Center Observatory (0.2 miles)
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Newest reviews for The Drake

  • Douglas
      United States of America
    August 27, 2014

    ALways courteous and professional staff. Food services are good and the Cape Cod room is among my favorite seafood restaurants.

    A little pricey, but worth the money.

    9.2

  • Marianne
      United States of America
    August 15, 2014

    So happy with my stay I am coming back with my grown children. Just love the place. Thank you.

    Nothing

    10

  • Shelley
      Canada
    August 15, 2014

    I loved the bed, it was amazing! The whole hotel had a kind of charm you don't see anymore.

    No free wifi

    9.6

  • Maria
      Luxembourg
    August 11, 2014

    The location right next to the beach and close to all the attractions was great.

    Some of the staff were somewhat arrogant, I guess, because of our relatively young age (just under 30). Even though it really was a 'value deal' there were a lot of extra charges: state tax, city tax, bell boy, concierge, breakfast ($35/person including tax and tip)...

    8.8

  • Cetin
      United States of America
    August 5, 2014

    Could get BETTER accommodations for the same price anywhere in downtown Chicago. Old facilities, clean but overrated.

    7.1

  • Michael
      United States of America
    August 5, 2014

    Great location and staff.. Very friendly and helpfull to get around and find stuff. Great view of lake and close to action on Michigan ave. hospitality room was nice with great view. Food was ok .. Expected more for the price.

    Shower was ok. Water pressure was poor. Water ebbed and flowed. Faster to slower. Did not get new towels the last day. The walls are thin or something. Could hear everything in the two rooms on each side of us. For the money I would probably stay somewhere else next time. 325.00 per night plus taxes and 65.00 per day to park... Need to be nicer .. Better breakfast, ect..

    7.9

  • Laura
      United States of America
    August 5, 2014

    Staff Service Location Cleanliness Comfort Luxury

    NOTHING

    9.6

  • Theresa
      United States of America
    August 3, 2014

    Large room, king bed and a sofa bed, lake view!

    10

  • Anonymous
      United States of America
    July 17, 2014

    location and comfort

    charge for internet access

    9.6

  • Tanya
      United States of America
    July 10, 2014

    The building is old and tired and needs renovating. This was reflected in the rooms as they were in need of painting and updated fixtures and updates bathroom.

    4.2

  • Patricia
      United Kingdom
    July 8, 2014

    Position

    No help with luggage from a 5 star hotel?.. Had to pay for wifi.

    7.1

  • Anonymous
      United States of America
    July 8, 2014

    Great hotel, location and staff.

    10

  • John
      United States of America
    July 4, 2014

    The bed is wonderful

    Parking

    7.9

  • Marcos
      Mexico
    July 4, 2014

    Location excelent

    Nothing

    9.2

  • Paulette
      United States of America
    July 1, 2014

    Great location - no problem w/taxi accommodations!

    I will deal with 'Drake' directly next time - as with talking to others, I paid way too much through the 'booking' agency on the internet!! Wish the restaurants at Drake a bit more 'kid' friendly & larger selection!

    9.2

  • Anonymous
      United Kingdom
    June 30, 2014

    The gym was great

    A pool would be nice

    8.8

  • Anonymous
      United States of America
    June 29, 2014

    The housekeeping staff woke me and my husband at 8 a.m. on Saturday

    9.6

  • Larry
      United States of America
    June 28, 2014

    I liked the Location to down town and the comfort

    Went to the Drak Brothers resterant for breakfast and waited for 5 to 10 min and didn;t get waited on so we left and went somewhere else for breakfast.

    8.8

  • James
      United States of America
    June 25, 2014

    Location, Bell Staff, Concierge Staff

    Why do hotels of this quality have to nickel and dime their patrons by charging for internet service. There are many nice downtown hotels that are less expensive that do not charge an additional fee for internet.

    9.2

  • Susan
      United States of America
    June 18, 2014

    I love the location and the hotel itself.

    Everything from the floor to six feet off the ground was clean but as soon as you looked up, the hotel was filthy. In our bathroom the balance over the window had a coating of about three millimeters of dust and grim.

    6.7

  • Anonymous
      United States of America
    June 13, 2014

    The lobby staff and concierge were very helpful in answering questions and offering suggestions.

    Although our room was cleaned nicely we did have trouble getting them to restock coffee and the wet bar.

    7.9

  • Barbara
      United States of America
    June 10, 2014

    Location and staff

    Used to love the fresh flowers under previous owners, a bit less elegant now a hilton

    8.8

  • Dana
      United States of America
    June 8, 2014

    Professional and courteous service from every staff member and service professional we met!

    1st floor room #134 gave us great view of the A/C mechanicals - not a vert pretty site! Next time we will ask for the 3rd floor or higher!

    9.2

  • Anonymous
      United States of America
    May 30, 2014

    We LOVE The Drake. Every restaurant was excellent. Honestly, our whole Chicago getaway was about staying at The Drake and enjoying it's old world splendor.

    10

  • William
      United States of America
    May 23, 2014

    I love the location, and the amenities. The staff was excellent. Friendly and professional.

    9.6

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