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Newest reviews for The Ellis Hotel

  • Ursulyne
      United States of America
    August 6, 2014

    The staff was genuinely helpful and friendly! The atmosphere feels personal and welcoming!

    Had problems with the air conditioner but the problem was quickly fixed! We did not have maid service our last day there, not sure what happened there! We got in late from sight seeing and we decided to just make adjustments!

    10

  • Anonymous
      United States of America
    August 5, 2014

    Location Quaint

    Didn't have a refrigerator. Valet service can improve

    8.3

  • Anonymous
      United Kingdom
    July 19, 2014

    Great staff, very friendly and smart, very comfortable, great classic soul soundtrack playing all day

    No complaints!

    9.6

  • Mireyda
      United States of America
    July 16, 2014

    The room was comfortable bed were great

    Room was a bit small

    7.5

  • Shondale
      United States of America
    July 9, 2014

    cheap

    5.4

  • Stephen
      United States of America
    June 29, 2014

    Friendly and helpful staff. Great location. Very quiet.

    9.6

  • Anonymous
      United Kingdom
    June 17, 2014

    Super front of house staff, smashing food, comfy bed.

    Internet reception was patchy.

    8.8

  • Paul
      Ireland
    June 15, 2014

    Barman Daniel was great. Reception quickly resolved my missing reservation issue.

    Rooms were a little tired.

    7.5

  • Christina
      United States of America
    June 4, 2014

    Staff was super friendly and very helpful.

    Tried to charge for rooms service we did not order.

    8.3

  • Johnetta
      United States of America
    May 25, 2014

    The rooms are very small....I'm sorry but when I spend my money I like to get my money's worth...I won't be going back sorry

    5

  • Joshua
      United States of America
    May 13, 2014

    The room was clean and well designed.

    I made a special request for some champagne and it was never addressed nor fulfilled. After attending a baseball game, we came back to the hotel for dessert. Half of their room service menu said they were until 11pm, the other half said 10pm. It was 10:50 and they were closed for service. No one was very pleasant and the poor valet guy was working solo the next day so it took 30 minutes to get our car to leave.

    5.8

  • Elaine
      United Kingdom
    May 6, 2014

    Wifi connection in the room was awful.

    8.8

  • Frances
      United States of America
    April 28, 2014

    Only valet parking

    8.8

  • Ron
      United States of America
    April 23, 2014

    The staff was welcoming and friendly all the time. The location was very convenient and the cost was reasonable

    7.5

  • Audrey
      United States of America
    April 19, 2014

    I love the bed

    The size of the room is small

    7.9

  • Caitlin
      United States of America
    April 8, 2014

    The location! It was close to many restaurants

    The room was a little small and the bathroom door leaked

    10

  • Christen
      United States of America
    April 1, 2014

    THE BED WAS COMFORTABLE HOUSEKEEPING DID A GOOD JOB GOOD NOISE CONTROL BETWEEN GUEST ROOMS

    - VALET SERVICE WAS HORRIBLE - STAFF WAS LAZY AND NOT HELPFUL - OUR ROOM WAS FACING A BRICK WALL THAT YOU COULD REACH OUT AND TOUCH WITH NO WARNING RADIO/IPOD IN ROOM DID NOT WORK

    5.4

  • Nancy
      United States of America
    April 1, 2014

    The staff was great, especially the front desk and valet and doormen. I enjoyed staying in a smaller property and not having to wait for the elevator.

    9.2

  • Laurent
      Honduras
    April 1, 2014

    Good location with respect to public transportation and attractions. Good service at breakfast.

    To be charged four extra dollars for an orange juice while the breakfast is supposed to be buffet.

    7.1

  • Gail
      United States of America
    March 25, 2014

    Love the staff, esp. The valets. everyone was real nice and helpful.

    The hotel aged a lot since we We're there 2 years ago. Paint was missing in quite a few spots. chairs were sinking in more.

    7.9

  • Robert
      United States of America
    March 25, 2014

    Convenient location and friendly staff

    Thermostat on A/C did not work

    8.8

  • Catherine
      United States of America
    March 23, 2014

    The location

    Too much air freshener. Room Not clean tv controls did n

    6.7

  • Lynda
      United States of America
    March 19, 2014

    This hotel was wonderful! Great location. I will stay there again. The staff was really great! The room was perfect and very comfortable. Very clean! Had a fantastic view of Stone Mountain in the distance.

    10

  • Kwame
      United States of America
    March 2, 2014

    I had a broken toilet that I reported the first day I got there and was not corrected until the final night of my stay.

    5

  • Dennis
      United States of America
    February 28, 2014

    The Ellis is a Boutique Hotel and the service is more personal than staying in a large scale hotel like a Marriot. The staff is very friendly.

    9.6

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