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44 West 63rd Street, Upper West Side, New York City, NY 10023, United States of America – Show map
Excellent location – rated 9/10! (score from 471 reviews)
Rated by guests after their stay at Empire Hotel.
|Standard Queen Room|
|Superior Double Room with Two Double Beds||
|Superior King Room|
|Deluxe King Room|
|Junior King Suite||
|Junior Suite with Two Double Beds||
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471 verified reviews
They speak your language
Empire Hotel's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal), Terrace, Sun Deck
Food & Drink
WiFi is available in all areas and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 471 reviews
Value for money
Show reviews from:
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Featuring an interior lobby garden with trees and ivy walls, this boutique hotel is within a 5-minute walk of Central Park and the Columbus Circle subway station.
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A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1162 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2938 reviews Good
Very close to Lincoln Center. Good choices of casual or fine dining. Walking distance to Central Park, subway and shopping.
Rooms at the Mezzanine floor.
The location was great, beds were comfortable
They blocked off a set of elevators for non hotel guests and we couldn't use the rooftop or even go up there and that was the reason I chose that hotel over others for what I paid, it simply wasn't worth it. They overpriced their mini bar ($7.50 for a coke, really??!) Elevators were ridiculously slow and the bathrooms are weird (small and moldy)
Proximity to Lincoln Center, Decor, dreamy beds and linens,
The staff. Especially the front desk
The full price would have been really pricey
Rooms poor & dirty, had to change rooms as broken shower & blood on sheets. Had to ask for fresh towels & toiletries on two days of the stay. Pool closed during week not advertised on booking.com. Would not recommend it stay there again.
Location is excellent
The lobby is too noisy. Music too loud
Location Efficiency of bell staff Close to subways Close to Lincoln Center Close to restaurants
Traffic noise prevented restful sleep for 7 days! Another guest's barking DOG in their room LOUD music in the mornings All the extra New York room taxes
The hotel is ideally located for my visits to New York for the Metropolitan Opera and is my preferred hotel for these visits. Rooms are (for New York) reasonably priced.
Great location Great rooftop bar Lovely lobby area
As with other reviewers, lifts were terribly slow Wifi only free in lobby
The location is great, bartenders are really nice. Housekeeping was very diligent.
Rooftop bar they advertise as a feature doesn't belong to hotel but is an outside run night club with all their 21 year old patrons in micro minis cluttering up the lobby and sidewalk. Even for NYC very little value for your buck. No real closet or dresser in king sized room, smallest bathroom I've ever seen and for that much money I would have liked a second pillow and a mattress that wasn't a rock...
Clean room Friendly dining staff Helpful Front Desk Staff
Lift constantly breaking down. Rude and unhelpful Concierge
The staff was amazing! So accommodating, friendly & helpful. The location of the hotel was perfect for a group of young business men looking to celebrate a 30th birthday. The rooftop bar was a huge hit, in fact the first night we never left! The rooms were nice & comfortable. Overall the Empire Hotel was wonderful and I would recommend it to anyone! Will be back myself!
Proximity to subway and the met.
Should have free wifi in the room.
Bar Location Roof Terrace
Cold water for showers in the morning Had to pay extra for Wi-Fi (available free in lobby but not in room) Room a bit dirty/dusty Wardrobe not fit for purpose
No kettle in room for making coffee and tea.
Helpful staff Comfortable bed Quiet Perfect location My room had 2 exposures- very nice views of the city
Poor lighting in room for reading and for applying makeup No paper or envelopes provided Closet is too high and too small Very loud music in cold windy lobby Wallpaper needs better upkeep where pulling away at seams
Great location. comfortable beds and rooms.
staying on 10 floor, elevators were breaking down all the time took ages to get out of the hotel. My air con is room broke 2 times though the staff tried to repair i eventually had to move rooms.
Location was great
Hotel is run down, elevators were slow, bathroom door chipped with signs of mold, air conditioning antiquated, charged $3 for a cup of coffee made in room (free at every single hotel I have ever stayed at before), $12 a day for wifi and $7.50 for a small bottle of water. We stayed at the Hilton Garden Inn in Salt Lake City recently -- third of the price, room twice the size, free wifi and as much coffee/tea as you could possibly drink. Won't be back, which I'm disappointed about as had been looking forward to staying at The Empire.
Excellent location and very helpful staff.
No free wifi in the hotel room, only in the lobby.
The hotel is beautiful
service once they forgot to put towels in the bathroom and took hours to carry. other day and left us without toilet paper. very slow elevator stops on every floor
elevators were horrible. Or you had to wait a very long time or when you finally had one it stopped at all flours
Location and gave an early check in
No free wi fi in the room. Slow elevator. Dreary small room.
AC unit didn't work. I asked to be moved rooms three times, and they wouldn't move me. They kept sending someone to fix the AC - sometimes he never showed up and we fell asleep in a hot room. Woke up in sweat. Had to fight for a $100 credit for no AC over the course of a 3 night stay. Awful!
We paid for a "deluxe king" suite and it wasn't much bigger than our bedroom at home. We could hear each other using the bathroom and our view was of a concrete slab wall. No hotel freebies, didn't even get asked if we wanted help with our bags. I felt like i was singled out because of the way i look (coloured hair and tattoos) and the staff just wanted my money and that was it, no help or offers with anything. I don't feel like I was treated the way I should when I paid that much for one night.
I had to wait until 6:15 pm to get a room, 2 nd floor facing the noisy generators. My friend got stuck in the elevator basement and they were s l o w. $3 for a coffee pod and $7:50 for water. No to a 1:30 check out. My 3 rd stay, but worst.
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