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44 West 63rd Street, Upper West Side, New York City, NY 10023, United States of America – Show map
Excellent location – rated 9/10! (score from 494 reviews)
Rated by guests after their stay at Empire Hotel.
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494 verified reviews
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Empire Hotel's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal), Terrace, Sun Deck
Food & Drink
WiFi is available in all areas and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 494 reviews
Value for money
Show reviews from:
Featuring an interior lobby garden with trees and ivy walls, this boutique hotel is within a 5-minute walk of Central Park and the Columbus Circle subway station.
Score from 4157 reviews Good
Just under a mile from Central Park and Times Square, this modern Manhattan hotel features completely renovated rooms, equipped with amenities including a flat-screen TV.
Score from 2435 reviews Good
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 492 reviews Very good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 3141 reviews Good
Elevator, bathroom, heatsystem,
Location and staff plus we got an upgrade and a late check out for my birthday :-)
Cleaning in the rooms wasn't very thorough and we were on level 2 so it was super noisy.
close to Lincoln Center close to Central Park super friendly personell
expensive (U$ 18 per day) and super slow (0.1 Mb upload) WiFi; long elevator queue, two elevators out of order; hotel is old, needs badly refurbishing; heating system was super noisy; my rooms (#940) door was broken, wardrobe door was broken etc..
There was no(k-cup) coffee in the room. I called down to the front desk and they said they would send some up, but they never showed up! On check-out, they tried to charge me for an adapter! I do't really know why!
Service! Next, time don't say you are going to do something and not do it! I'll go elsewhere next time.
I booked this hotel then read the reviews which were poor. I therefore didn't have great expectations & was pleasantly surprised. The room was clean, comfortable & stylish. The bathroom was modern & there was no issue with hot water. The location was just what I wanted.
There really is an issue with the lifts! Generally only 2 out of the 4 were working. However once you realise that taking the lift up or down will take at least 10 minutes there isn't a problem.
The location of the hotel was excellent. We were in town to visit the talk shows & the hotel was within 10 minute walking distance. The staff was very friendly & helpful especially the concierge who provided information on local restaurants.
The room was too small. It was not worth the price. We could not check in earlier than 3pm. The refrigerator was FULL of alcohol and we did not drink. We were told if we wanted the beverages removed we would have to pay a $50 restocking fee.
Great concierge - Juri - organised everything I needed - cars ,restaurants - with a genuinely nice attitude. Really personal service - unlike many NY hotels!
Decor in the lounge bar is a bit retro.....
Staff were friendly and helpful Room was tidy and well presented Location of the hotel couldnt have been better for the marathon finish line
the wifi was a little poor considering i paid for the premium version
It's near Central Park
Wi-fi doesn't connect in some rooms. I payed for a day, but it was impossible connect my iPhone. I tried a solution with the support, but noting occurs and my money of the 24 h wi-fi signature was gone.
Location close to the marathon start
Staff was rude and not helpful. Food was terrible and expensive. Lobby smelled like cigarettes. Cigarette butts on lobby floor. Shower was cold. Kcups expensive. Extra hold on my credit card not explained and staff was rude when I asked about it
I was in Manhattan to attend a Met Opera performance and this hotel could not be more convenient since it's right across the street from Lincoln Center. I loved everything about my overnight stay -- Art Deco interior, wonderful dinner and breakfast at Ed's Chowder House on the mezzanine level, courteous staff and comfortable room. I'll definitely be back!
a very small and outdated room especially for the money they charge. A very dark atmosphere all around the hotel. Unexceptable elevators.
Location. Good foyer.
Really small room for the price (luxury king room) Bathroom so small you can't squeeze in fron of the sink. No glasses in room, on,y paper cups. Spring water by bed $7.50 for small bottle. The hotel seems to want just to make money, guests are just a means to an end
Great location, comfortable beds, good shower
Decor dated, charges for tea and coffee ,allows pets but this not stated in your info
Close to Central park
No complimentary tea/coffee in room. Lifts very slow. No free internet available.Room noisy due to extraction ducting outside window.
We arrived on Friday,10/03, from Philly, in the pouring rain, and were greeted immediately at the front door by 2/3 people helping us out of the Cab . Enjoyed talking to Melvyn (Security) and most especially chris rapach (Concierge)...I Felt as though I'd always known him. They are both Great Guys, because they are both from philadelphia!! Can't wait to return in Feb w/my daughter-in-law to see once again the nyc ballet!! I love new york!!!!!! Marianne Hope - Room #1032.
Melvyn teasing me about bringing up the pouring rain from Philly!!! I just knew he had to be from Philly...and after my response to him...he knew for certain I had to be from Philly!! Also, I told Melvyn I really didn't like the fact that for the 3rd yr. In a row, Miss New York was crowned Miss America...I Asked Melvyn what the story was on that, however, he couldn't answer me. Tell Melvyn I am still waiting for his response!!!! (Ha-ha) Marianne Hope - room #1032. thanks for a great time at the empire!!!
no hot water for 2 days
great location nice room
no free wifi no complimentary coffee or tea
Very close to Lincoln Center. Good choices of casual or fine dining. Walking distance to Central Park, subway and shopping.
Rooms at the Mezzanine floor.
The location was great, beds were comfortable
They blocked off a set of elevators for non hotel guests and we couldn't use the rooftop or even go up there and that was the reason I chose that hotel over others for what I paid, it simply wasn't worth it. They overpriced their mini bar ($7.50 for a coke, really??!) Elevators were ridiculously slow and the bathrooms are weird (small and moldy)
Proximity to Lincoln Center, Decor, dreamy beds and linens,
The staff. Especially the front desk
The full price would have been really pricey
Rooms poor & dirty, had to change rooms as broken shower & blood on sheets. Had to ask for fresh towels & toiletries on two days of the stay. Pool closed during week not advertised on booking.com. Would not recommend it stay there again.
Location is excellent
The lobby is too noisy. Music too loud
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