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44 West 63rd Street, Upper West Side, New York City, NY 10023 – Show map
Excellent location – rated 9.1/10! (score from 409 reviews)
Rated by guests after their stay at Empire Hotel.
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409 verified reviews
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Empire Hotel's staff speak: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal), Terrace, Sun Deck
Food & Drink
WiFi is available in all areas and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Empire Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
This hotel cannot accommodate pets over 40 lbs.
As of November 2013, this hotel no longer has smoking rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 409 reviews
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The location is excellent. Right on Central Park and a short 10 minute walk to Times Square. The lobby is smart.
Delay checking in. Quite a Small Room. The Pool is much smaller than it looks in promotional pictures.
Bed was comfortable Roof terrace was nice
Dirty room Air con broken and wasn't fixed during my stay Very small pool Dark rooms
Comfortable beds Decor we liked Room service ok
Not enough towels for family of 4 Shower door water ruining closing door No shower door Room too small Stubbing toes on entry of bathroom and bottom of beds No balcony One Elevator out Private party on top with little kids didn't utilize it and we booked cause of pool :-(
Fabulous location! Nice lobby.
Room was soooo small and beat up. Air conditioner on the brink--so hot in room. Not a single staff interaction was great or memorable. Pool was gross.
Chambre trop petite Piscine riducule et sale
The location was excellent and the hop off & hop on bus stopped just across the road from the hotel. The park was in close proximity with lots to do.
The room had little storage space for our clothes as a family. The first room that we were given had no safe, or bath tub for our children. The bathroom door has a glass door limited privacy, the hook was so high, no door on the shower. The lifts were always getting stuck and you always waited a long time for it to arrive. The gym was only axccesable with pne lift, and the pool was really not easy to get to. It was also alot smaller than it looks on the internet and was very cold, not heated at all far from indoor as we expected. Coffee in rooms isn't compilmentary as in other hotels. I don't think i would go back to that hotel in a hurry. The internet in the lobby didnt work all the time for me, making it really difficult for me to access my mail.
Location was excellent. Rooms very nice.
Elevators were not working well. Street noise on first floor of hotel rooms was loud
Wonderful location within reasonable distance of shopping districts and attractions
Having to pay for wi-fi at a point where the Internet is a necessity and should be complimentary
Well located; walking distance to Central Park, Time Square, Rockefeller Center. Stylish lobby, rooftop bar, terrace and swimming pool. Great restaurant (Chowder House) and Starbucks right next door.
Our room on the 11th floor was very noisy all night as we could hear the music from the rooftop bar and the streets below endlessly. Earplugs are a necessity. Elevators were slow and unpredictable.
Location, rooftop lounge, staff was efficient and friendly, fair cleanliness
Facility needs refurbishment, only one of the four elevators was working, small rooms
This hotel was in a great, central location near the park. Junior suite was a great size for us with two children sleeping on the sofa bed.
Quite noisy, especially the music in the lobby/ bar area which was blasting from morning to night.
The location is perfect. Some excellent restaurants around the hotel.( Rosa Mexicana!) The staff was professional and helpful - special mention to Mandy at front desk. The pool bar area is perfect for sun downers and a stunning view of the city.
During our stay there was a problem with the lifts. BUT the staff was very helpful in directing guests to an alternative lift and we acknowledge that this is something that no one can control and did not take away from a stunning stay.
Smoke smell in room
I booked to stay at the empire hotel for a week but ended up checking out after one night. The rooms are so dark and you can't open the blinds unless you want the rooms opposite to see you! There was also a dog barking all night long outside my door because it's owner left him in the corridor while he was in his room. And don't even get me started on breakfast..
Sink was stopped up when we arrived. It was remedied at 12:22am the date of arrival. There was no room for any clothing so we lived out of suitcases for a week. A portion of the ceiling fell on my sister's head when she was drying her hair in front of the bedroom mirror. The shower poured water onto the floor when showering. The bathroom had no space to place any toiletries. We have photos of everything.
The roof top bar
Very noisy room (outside AC engines). No free WiFi (we are in 2014 !!!) 7.50$ for a bottle of water etc. You can find much better in NYC for the same price.
$7.50 for a bottle of water ! in the room plus $3 to make a coffee first time ever had to pay to make a coffee in the room total rip off One lift out of action so often had to wait for a lift
So easy to organise sightseeing are specific NY events through the Empire Hotel staff. Great location for subway use, shopping and everything New York.
Didn't appreciate noisy neighbours but fortunately only Friday night occurrence.
Location, service standards, decor
Good value, great location, helpful staff.
Good value...however it would be nice if some updates were done...our bathroom door was broke at the bottom. It was pretty tight for family of 4 but served it's purpose .
I am an older woman who traveled solo to NYC for a performance at Lincoln Center. The hotel is just steps away from the venue. I was comfortable eating alone in Ed's Chowder House. The staff was friendly and relaxed.
The hotel's decor is old and dark but apparently a refurbishment is planned.
location, staff, price, size of room for nyc (junior suite ), decoration, roof,kiddie pool for my kids, Location, location, location
Not for everyone taste Pool perfect for small kids not for adults Elevators (taking the stairs is good for my health)
Location, roof space, staff
Standard rooms can b very small
Location, overall experience.
Not much storage space-have a medicine cabinet in the bathroom for storing makeup, toothbrush, etc.
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