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The Equus, an Ascend Hotel Collection Member
1696 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815 – Show map
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The most recent booking for this hotel was made on Aug 29 at 6:55 PM from the United States.
6 Reasons to Choose The Equus, an Ascend Hotel Collection Member
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96 verified reviews
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The Equus, an Ascend Hotel Collection Member's staff speak: Filipino, French, English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Horseback Riding
Free! WiFi is available in public areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
Filipino, French, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
The Equus, an Ascend Hotel Collection Member accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 96 reviews
Show reviews from:
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Poor front desk service, beddings were very dirty, the employees next to my room #205 were very rude, loud, and had no consideration for the guests who are staying in the hotel. One of the workers (maid) actually looked at me and said "what". Very poor customer service. Being born and raised in Hawaii, i would never expect this type of service from your workers. I will never stay at your place again, and i am telling everyone on my island not to stay at the Equus.
Room was clean. Good decor.
Parking was difficult and very inconvenient.
I love how it is quiet and small. Convenient to the restaurants and stores. Walkable to the beach and the ala moana center. I love Rene she is so friendly and approachable. The customer service is great!
Parking :(. Small parking lot but can park across the street for $20 no taxes!
1. The "woven" chairs at the work desk was very uncomfortable. I asked for an ordinary chair as replacement, but that request was "forgotten". 2. I left my small suitcase with the front desk for several hours after checking out. A small item from the front pouch was "missing" when I picked up the bag.
Good location, fairly good value
Street-side room on third floor had quite a lot of traffic noise.
staff was great
pool in very cool as sun hits it a few minutes a day only surrounded by structures four sides
The room was clean and beds were comfy.
Friendly staff and very helpful
There was no bar.
location was very convenient to city
street noise. Balcony windows could block more of the city noise,
Staff were extremely helpful on most every front. They rapidly addressed the shower and electrical issues as best they could. The location was a short walk from the goal - convention center - and also accessible to other local action. There was on-site parking if you were lucky, which we were. The small balconey was pleasant, and had the only thing resembling a table at which we could work. You could open the screen window and let a breeze through. Having enough Keurig coffee packs was never a problem.
The room had no drawers for clothes, only a cabinet and a closet. The furniture was cute Chinese Apothecary style, but not that useful for a 10-day stay. No extra elec outlets to plug in computer, and nothing even resembling a desk. The shower had no place to put soap or shaving stuff, so everything was in the stream on the floor of the stall. The sink had little more than a band-aid strip of space for personal grooming items. There was only one marginally comfortable chair for the two of us. Toiletries were mediocre, and appeared to have been refilled between visitors.
Ever day must clean room
The decorations. I liked the wooden bed frame and dressers.
Not enough parking. Had to park by red lobster
Only one elevator in the hotel. Parking not included.
charming! loved it! will stay again
call ahead to book parking since only have about 15 spots, but can park across the street in large parking lot so that was actually fine, $7 for 10 hours!
lack of parking
Champagne and pineapple was impressive touch, staff very responsive, bed comfy
Pool was too cold and no hot tub, no parking
rooms were old- need upgrading.
Handy to the airport shuttle bus.
There was not a lot to commend it, not clean way over priced would not be staying there again.
Very responsive staff to everything! I loved the bed, very comfortable. I also had a nice view. I would stay here again and recommend to others. Creative towel designs. Good WiFi reception.
At night the hallway was dark since light fixtures did not extend to my end room.
I enjoyed staying at The Equus because the customer service was excellent. The room was neat and clean. I liked the interior design and photos on the wall.
The noise from the street was very loud, so I kept the balcony sliding door closed. The hotel is between two buildings. No ocean view. You can get out to the beach its really close by.
Good location, it's easy to get shoppingmall, supermarket, car rent company, beach...
Big noise from road, upstairs.
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