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1 North Kaniku Drive, Waikoloa, HI 96743, United States of America – Show map
Excellent location – rated 9.1/10! (score from 61 reviews)
Rated by guests after their stay at The Fairmont Orchid.
|Superior Family Room with ocean view||
|Room with Ocean View|
|Room with Partial Ocean|
|Executive Suite with Ocean View||
|Room with Garden View|
|Deluxe Family Room with Ocean View||
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21 properties in Waikoloa
Including hotels, apartments, villas and more.
61 verified reviews
They speak 6 languages
The Fairmont Orchid's staff speaks: Chinese, Filipino, Japanese, French, Spanish, English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs USD 5 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 75 per person per night when using existing beds.
One older child or adult is charged USD 75 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 61 reviews
Value for money
Show reviews from:
Providing an exceptional oceanfront location right on Hapuna Beach, this hotel offers easy access to a variety of recreational activities, including an 18-hole golf course, along with a...
Score from 115 reviews Excellent
This hotel is on 15 acres of Kohala Coast overlooking the Anaeho’omalu Bay on the Big Island. The hotel features an on-site spa, nature walk and lei-making.
Score from 246 reviews Very good
This Waikoloa hotel is on 62 oceanfront acres in the Waikoloa Beach Resort.
Score from 198 reviews Very good
On the Kohala Coast, this resort features a free shuttle service to Waikoloa Village, an on-site restaurant, 4 outdoor swimming pools and a hot tub. All suites have a full kitchen and balcony.
Score from 15 reviews Excellent
April 28, 2015
We booked an ocean view room with two queens, as we were traveling with two kids. The first night they only had a king bed available, and wouldn't provide more than one roll-away (even though at check-in they said roll-aways). The woman on the phone was very curt, somewhat rude, and didn't offer anything to help with the situation. That was disappointing. Our move the next day solved the problem, but our first night was far from ideal.
The overall experience was fantastic. It was heaven for our kids. They were exhausted each day.
April 15, 2015
Lacked orientation of property's facilities at check in Cleaning incomplete one day Small thing but tea was served luke warm everytime Average food but always served with a smile
Pleasant decor, very comfortable. Exceptional staff and sincere hospitality Shoreline trail access to more beaches and ancient ponds Fantastic facilities, much to do without leaving resort area
March 22, 2015
Long waits for every meal. Time is precious and vacation time even more so. Pool filled with corporate yahoos. Price gouging. "Signature drinks" that came out of pre-mixed jugs. Only the least discerning could consider this resort to be luxury.
Don't understand the rave reviews of this place; extremely mediocre. Only good thing was the location.
February 24, 2015
Food was disappointing for such a nice property. : (
The rooms are clean and comfortable, staff is outstanding & I would stay here again.
February 1, 2015
there was nothing to not like
great location, lovely rooms with good views, excellent service, friendliness of staff, good restaurants
January 8, 2015
Pillow was a little small.
Staff were terrific. Very friendly especially Gold Concierge and housekeepers.
November 8, 2014
October 3, 2014
Food and beverage prices are extremely high but very good.
Nice Hotel, nice grounds, nice beach, great snorkeling.
September 30, 2014
The setting is wonderful with beautiful pools, gardens and beaches. You can snorkel in the lagoon and see turtles swimming. The room was lovely with great views across the golf course towards the ocean and mountains.
September 3, 2014
Price. The majority of the restaurants are overpriced. I get that if you pay a lot of money for a hotel the restaurants in the hotel won't be cheap. But the first night we went to eat and the steaks where $50-60.
This hotel is just everything you would like a hotel to be. Beautiful, great beds, very luxurious. (Best body lotion I have ever smelled) The surroundings are beautiful and we really enjoyed our time here! Wish we could have stayed even longer.
August 24, 2014
1. Room keys didn't work twice (once late at night after an outing) and got to walk a long way back to the front desk. 2. Breakfast spread is dismal (many varieties but the quality is not acceptable for the status of resort it claims to be - e.g. juices are not fresh but from the carton) and service is extremely slow (though polite and friendly). 3. Room is dated. 4. Shower cubicle floods (water flows very slowly). 5. Shuttle bus left us waiting at The Shops for almost an hour after dinner (had to go back to the restaurant 4x to get them to call the hotel for the shuttle). I won't be complaining about these weaknesses of the hotel if we weren't paying almost USD500 a night!
1. Great location. 2. Friendly, helpful and resourceful concierge lady (her name is Far). 3. Great Brown restaurant with fantastic food and wonderful service (breathtaking sunset view). Didn't get the name of the waiter but he is tall with very short hair - he is one of the best waiter we've ever come across - he knows his drinks and food and very attentive without being intrusive. 3. Great singer at the Brown restaurant too!
August 17, 2014
Too small beach No good paddle boards to rent, and limited to a too small area. Room too bright from 5am due to a lack of efficient store.
Location Service Resort overall quality, great place.
August 10, 2014
We loved the gardens, the pool, the lagoon - swimming with turtles and tropical fish - felt like I swimming in an aquarium. The food was devine and best of all was the friendly helpful staff. Can't rate this resort high enough. Loved every minute of our stay.
July 1, 2014
other staff in the presidential
i like quiet place
June 29, 2014
They messed up the room preference. We got twin beds instead of 1 double. They did change it however.
Awesome beach with good snorkeling.
June 10, 2014
Quality staff, most helpful and located in possibly the best place on the island. If carlsberg did hotels......
May 21, 2014
The conferences held there
May 8, 2014
At resturants, service was a little slow. Courteous but slow.
VERY comfortable bed! Beautiful grounds.
April 9, 2014
Beach Room services
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