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164 East 87th Street, New York City, NY 10128, United States of America – Show map
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140 verified reviews
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The Franklin Hotel's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
24-Hour Front Desk, Shoeshine
Newspapers, Non-smoking Rooms
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 140 reviews
Value for money
Show reviews from:
This boutique hotel is in New York City’s famous Carnegie Hill area. The Museum Mile, Central Park and the shopping and limitless fine dining of Madison Avenue are nearby.
Score from 94 reviews Good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 2413 reviews Very good
In Manhattan’s Upper East Side, this hotel is within a 15-minute walk from Guggenheim Museum and Central Park. An indoor pool and fitness center are available. All rooms include free Wi-Fi.
Score from 429 reviews Very good
Located just a 5-minute walk from Penn Station, this contemporary Manhattan hotel features free Wi-Fi and a modern restaurant. Guests can check email and print items from portable tablets.
Score from 1321 reviews Excellent
Comfortable bed, wine and cheese, breakfast, location, character.
The room I was allotted was extremely cold. Staff could not get the heating to work. Eventually they moved me to another room - nice and warm but by then I was totally overtired having just flown in from the UK. Problem was dealt with courteously and relatively efficiently but it slightly marred my stay on this occasion. Would definitely book to come here again anyway.
The location is spot on, 2 mins walk from the subway that takes you anywhere within 20mins. Everything you might need is around :) Try Highland Cafe on 85th and 3rd Ave corner, best breakfast!
The wifi in the room wasnt working properly unfortunately (works fine in lobby, hallway and elevator). The breakfast room fills up quickly in the mornings, in that case you can have your breakfast in bed :)
Room was overheated. Had to open window. Coffee in the am was from the night before. Items in room were overpriced.
Because I booked thru bookings.com I got the run around bs story of no heat. Knowing someone in the hotel business they booked up and took all their direct reservations before prior outside agency bookings. I would never go their or book thru outside sources again I will always call direct.
They kept saying because I booked thru bookings.com blah blah blah I even called the night before and was told all was well with my reservation
Staff was very friendly and accommodating in every way. Made us feel welcome and at home the moment we stepped through the door. The room was immaculate and comfortable in every way. Decor was excellent. Amenities were just right. The bathroom had a wonderful hot shower. We were pleasantly surprised that there was a continental breakfast. We hadn't expected it and it was a very welcome way to start the day.
Very happy with everything. Would definitely stay here again.
The nice cosy room.
No coffee machine in room.
Staff were super friendly, next to subway line
The room was rather drafty, bed springs a bit worn and depressed
Staff and hotel was great and very accommodating. Location excellent between Lexington and 3rd. Street was not the most picturesque in the area, but felt very safe and location can't be beat. Good value for price.
Rooms did not have individual thermostat to control temps, but the temp was kept generally comfortable by hotel staff.
Location, value for money
Problem of isolation of windows in our room 57. Was adressed to the front desk and I am sure problems was solved after we left
We spent a brilliant 5 days at The Franklin over the New Years period and would recommend the hotel to anyone thinking of staying in the upper east side area. Apart from the perfect location: just a few blocks from Central Park and the museums, the subway is just around the corner, it's good to get away from the crowds downtown after a busy day. Cheese and wine every evening is a nice touch! Staff are great too. Highly recommended.
Lovely hotel and very good location close to subway line down town and near to the park and Metropolitan museum. The staff could not have been kinder or more helpful. A genuinely enjoyable experience to stay here. Thoroughly recommend.
Location to museums cleanliness and nice bed
rugs were dirty sink was extremely small and uncomfortable to reach
Window allowed a bit too much fresh air in, while the city was at 7 degrees.
Stuff are friendly. The hotel is small and cozy. Most importantly it is located in the center of upper east side. That comes with the advantage of only 10 minutes walk away from Museum mile and Central Park.
You will be disappointed if you want to order room services.
Convenience of location
Nothing but static on the television and staff did nothing to help. I expect the TV to work in a $300 + a night hotel room.
size of the room. Elevator didn't work the last day.
We like the coziness and location of the hotel. The train stop was just around the corner. The staff was helpful and personable.
Because the building is small, our room was also small. With a queen size bed in the room, it was difficult to walk around.
Amazing little boutique hotel with warm welcome and excellent staff throughout stay. Big room and comfiest bed; excellent facilities and felt very luxurious. I shouldn't be telling you this (I want it to myself), but stay stay stay!!!
The character and atmosphere.
Perhaps not initial explanation of how self-service breakfast arrangements work.
Very helpful and friendly staff Very clean Comfortable bed Quiet
The Location was excellent in a place like manhattan
Funny WiFi, Once you close the door of your room, you lose the signal, to get the signal back you have to open the door and stay by it or to completely get out of the room. Additionally, the staff were not helpful and their presentation was very bad. When I was checking in, the lady at the reception was speaking on the phone, apparently with a friend, and she did not bother hang up. When I complained about the internet, they always say they fixed it but nothing changed Very poor breakfast in a very very very very tight room.
Convenient locale to where I was going. Nice staff.
No thermostat to control the heat. Quite hot. TV reception was terrible.
Quaint, clean, well appointed, friendly staff, good service.
The bed is very comfy, water pressure in the shower is great, and room is clean.
Room is get small, cannot find a outlet near the bed which makes charging my phone difficult, and wifi is very bad basically you can't do anything with it.
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