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164 East 87th Street, Upper East Side, New York City, NY 10128, United States of America – Show map
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The Franklin Hotel's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
24-Hour Front Desk, Shoeshine
Newspapers, Non-smoking Rooms
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 133 reviews
Value for money
Show reviews from:
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3648 reviews Good
This boutique hotel is in New York City’s famous Carnegie Hill area. The Museum Mile, Central Park and the shopping and limitless fine dining of Madison Avenue are nearby.
Score from 106 reviews Good
Located just a 10-minute drive from Manhattan, Mayflower International Long Island City is in Queens. The property features a fitness center and free Wi-Fi access is available.
Score from 1249 reviews Good
In Midtown Manhattan, this pet-friendly luxury hotel is just a 20-minute walk from Times Square and the United Nations Headquarters. It features a social hour and a club lounge with free Wi-Fi.
Score from 418 reviews Very good
April 29, 2015
The staff were so friendly! The rooms were small but spotless! Will stay there again. Highly recommend it! Loved it!
April 23, 2015
The size of the room was just right. The breakfast area was small and cozy.
April 23, 2015
Old World charm Wine and cheese and breakfast Felt like Paris!
April 14, 2015
Close to major museums, Central Park, two movie theaters and restaurants. A fun area to walk.
April 11, 2015
Удобное расположение. В пешей доступности от Метрополетен музея. Рядом метро. Завтрака в гостинице не было, но рядом много вкусных и недорогих кафе.
April 7, 2015
The rooms are too hot. However, at the beginning of April, I finally turned on the air conditioning. My wake up call in room 63 did not go through. Chair in the sitting area needs to be replaced.
The people The newspapers
March 16, 2015
The room I was allotted was extremely cold. Staff could not get the heating to work. Eventually they moved me to another room - nice and warm but by then I was totally overtired having just flown in from the UK. Problem was dealt with courteously and relatively efficiently but it slightly marred my stay on this occasion. Would definitely book to come here again anyway.
Comfortable bed, wine and cheese, breakfast, location, character.
March 15, 2015
The wifi in the room wasnt working properly unfortunately (works fine in lobby, hallway and elevator). The breakfast room fills up quickly in the mornings, in that case you can have your breakfast in bed :)
The location is spot on, 2 mins walk from the subway that takes you anywhere within 20mins. Everything you might need is around :) Try Highland Cafe on 85th and 3rd Ave corner, best breakfast!
March 7, 2015
Room was overheated. Had to open window. Coffee in the am was from the night before. Items in room were overpriced.
March 2, 2015
They kept saying because I booked thru bookings.com blah blah blah I even called the night before and was told all was well with my reservation
Because I booked thru bookings.com I got the run around bs story of no heat. Knowing someone in the hotel business they booked up and took all their direct reservations before prior outside agency bookings. I would never go their or book thru outside sources again I will always call direct.
February 25, 2015
Very happy with everything. Would definitely stay here again.
Staff was very friendly and accommodating in every way. Made us feel welcome and at home the moment we stepped through the door. The room was immaculate and comfortable in every way. Decor was excellent. Amenities were just right. The bathroom had a wonderful hot shower. We were pleasantly surprised that there was a continental breakfast. We hadn't expected it and it was a very welcome way to start the day.
February 25, 2015
No coffee machine in room.
The nice cosy room.
February 21, 2015
The room was rather drafty, bed springs a bit worn and depressed
Staff were super friendly, next to subway line
February 11, 2015
Rooms did not have individual thermostat to control temps, but the temp was kept generally comfortable by hotel staff.
Staff and hotel was great and very accommodating. Location excellent between Lexington and 3rd. Street was not the most picturesque in the area, but felt very safe and location can't be beat. Good value for price.
February 8, 2015
Location, value for money
February 1, 2015
Problem of isolation of windows in our room 57. Was adressed to the front desk and I am sure problems was solved after we left
January 29, 2015
We spent a brilliant 5 days at The Franklin over the New Years period and would recommend the hotel to anyone thinking of staying in the upper east side area. Apart from the perfect location: just a few blocks from Central Park and the museums, the subway is just around the corner, it's good to get away from the crowds downtown after a busy day. Cheese and wine every evening is a nice touch! Staff are great too. Highly recommended.
January 22, 2015
Lovely hotel and very good location close to subway line down town and near to the park and Metropolitan museum. The staff could not have been kinder or more helpful. A genuinely enjoyable experience to stay here. Thoroughly recommend.
January 15, 2015
rugs were dirty sink was extremely small and uncomfortable to reach
Location to museums cleanliness and nice bed
January 12, 2015
Window allowed a bit too much fresh air in, while the city was at 7 degrees.
January 5, 2015
You will be disappointed if you want to order room services.
Stuff are friendly. The hotel is small and cozy. Most importantly it is located in the center of upper east side. That comes with the advantage of only 10 minutes walk away from Museum mile and Central Park.
January 1, 2015
Nothing but static on the television and staff did nothing to help. I expect the TV to work in a $300 + a night hotel room.
Convenience of location
January 1, 2015
size of the room. Elevator didn't work the last day.
December 20, 2014
Because the building is small, our room was also small. With a queen size bed in the room, it was difficult to walk around.
We like the coziness and location of the hotel. The train stop was just around the corner. The staff was helpful and personable.
December 18, 2014
Amazing little boutique hotel with warm welcome and excellent staff throughout stay. Big room and comfiest bed; excellent facilities and felt very luxurious. I shouldn't be telling you this (I want it to myself), but stay stay stay!!!
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