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164 East 87th Street, Upper East Side, New York City, NY 10128 – Show map
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Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
24-Hour Front Desk, Shoeshine
Newspapers, Non-smoking Rooms
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 129 reviews
Value for money
Show reviews from:
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3571 reviews Good
This hotel is 1 block east of the 79th street subway station and west of the Museum of Natural History. It features elegant rooms, on-site spa services and free Wi-Fi.
Score from 621 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2359 reviews Good
Just a 4-minute walk from the famous Empire State Building, this Manhattan hotel features a rooftop bar. The classically furnished rooms include free Wi-Fi, a flat-screen TV and iPod docking station.
Score from 1586 reviews Very good
Comfortable bed,very adequate breakfast, wine and cheese early evening when one had an opportunity to chat with other guests.
Nothing. Other reviewers have mentioned the size of the rooms,ours was fine, we were out all day.
The location was great. Many bars and restaurants, short walk to Central Park.
The room was very small with a queen sized bed. No sink in the bathroom was slightly inconvenient. Our room's smoke detector ran out of battery and the constant "beeping" kept us up all morning.
very helpful staff
they wanted to put me into a different hotel in midtown although it was prepaid 6 weeks befor arrival!!!
The staff was extremely friendly and the location was excellent for our purposes.
The room was a little small, but it was extremely well organized and we didn't spend much time in the room so it didn't matter.
the staff was good
the rooms and lack of wardrobe space i had to live out of a suitcase for a week
This was a very nice boutique hotel, with great access to museum mile and the express subway line. The bed was very comfortable and the staff was kind and extremely helpful.
Unfortunately, the window a.c. unit, being right next to the bed, was loud and made sleeping a challenge. The bathroom would benefit from a fan, and the Wi-Fi never really worked in our room.
This was our second stay at the Franklin. The staff were incredibly friendly and helpful during each visit. We spend most of our time in art museums, so the hotel is very convenient to many of our attractions. We also love Central Park, which is very close. It's convenient to a subway stop that serves 3 lines, so you can get anywhere fairly conveniently. There are enough places to eat nearby unless you go for the extravagant, "I ate at ...." bragging. Drug stores are handy. It's a very safe area. There is little typical "night life," which is fine with us. We would certainly stay there again.
Rooms are tiny. Reminded us of some of the places we've stayed in Europe. Not much space for luggage, clothes, etc. We were there in summer both times; air conditioners were noisy, and in one room blew cold air on our heads while we were in bed. We solved that problem by lying with heads at foot of bed. Bathrooms hard to maneuver in but had all the essentials. No channel list for TV and reception was of variable quality on our second visit. Of course, no refrigerator. Breakfast was OK (bread, cheese, jelly, yogurt, apples, oranges, juices, coffee, cereal) but I've had better. Fortunately, we were rarely in the room except to sleep.
The stuff is incredible friendly.
Very nice staff, convenient to subway and bus, quiet, Good continental breakfast and wine hour
Would have been nice to have a microwave and refrigerator
Being 6'5" tall I found this place very small. Did I say TINY. The bathroom sink was in a 20" wide 2' deep niche that my 5'5" 115 lb wife could not reach. Did I mention the lack of food at the "breakfest" area? Avoid unless you are vertically challenged.
Love the beds and the amenities. Even though small, the rooms feel luxurious.
The internet was so slow that it was virtually impossible to send e-mails. As an independent consultant, this is a serious drawback for me and will cause me to reconsider whether I stay at the Franklin the next time I am in NYC.
Very nice personal, very helpful and polite
Room a bit narrow
The charming of the hotel.
Lovely staff, very confortable beds and nice and clean rooms!
breakfast room does not have enough capacity for all the guest so we had to wait for a while that other guest finish their breakfast...
we came to check in and they told us we would be staying at a sister property thirty blocks away
The evening wine and cheese was a lovely touch
The very loud and clunky air conditioner was the only way to get fresh air in the room and made it difficult to sleep.
Convenient location, excellent breakfast
Fee for WiFi
Closeness to Central Park. Good restaurants nearby.
Staff didn't reply to our emails prior to our stay, even if just to say they couldn't help or advise. Also upon our return to the hotel one evening (before 11pm) the reception staff member was watching something via the computer screen which very loudly had explicit vocabulary. Rather unprofessional!!!
Great staff 24 hour coffee Breakfast buffet Wine and cheese at happy hour Updated, very clean bathroom, although very small
Room felt old Size of room
We liked the location as it was away from the buzz of Time Square, there were nice places to eat around that area. You could walk along to Central Park which was lovely. There was also a subway station one block away. We found the staff very nice, not that we spent much time in the Hotel as it was our first visit to NYC, therefore we were out sightseeing all day. I would choose the Franklin if we return to NYC in the future. Also the breakfast was nice, just enough to start your day. C & K Glasgow, Scotland
Friendly helpful staff; breakfast included in price of hotel; cleanliness; comfortable bed
Hard pillows; $15 service charge; breakfast room too tiny
We loved this charming little hotel and the staff! Extremely clean and decorated beautifully! Like staying at a B&B right in downtown Manhattan! We highly recommend this hotel and definitely will stay here again whenever we visit the city!
location is great -- steps from 6 train
check-in took over 20 min and there was only one person in line! when I finally did get checked in, the guy had given me someone else's room by mistake and he had to reverse that transaction and start all over
Front desk staff helpful and kind. Appreciated the tea and the cheese and wine tasting in the afternoon, and the wifi. Good position in a safea area, close to the subway and at a walking distance from the Guggenheim and the Met.
Very superficial cleaning in my opinion, sorry. Found a lot of dust on the packed food on the tray in the room, and hair on a pastry at breakfast. No support to lay your suitcase in the room. Not even enough space to hang your coat in the smallest rooms. Bed sheets were torn in at least one point. I am sure the hotel is not too expensive for New York City standards, however I would have liked at least a better cleanliness and for me it is pricey for what it offers.
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