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247 East 28th Street, New York City, NY 10016, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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121 verified reviews
They speak your language
The G Suites's staff speaks: English
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Pool Table, Fitness Center
WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 121 reviews
Value for money
Show reviews from:
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Score from 197 reviews Good
Great location if you want to stay close to upper manhattan. lot´s of space.
it was clean, but the linen was yellowish white. the hot water came after one day. don´t get me wrong, it is great, but it´s not Waldorff Astoria.
No room services
Location, comfort, space.
Been nice apartment but now tired, heating and aircon basic and no door on master bed (been ripped off!).
kitchen, a lot of space, large bed, modern design, safe place, free parking in front of the hotel on the street during the night, fitness, nice lobby and doormen staff
dirty walls, the apartmnet wasn´t really cleaned when we arrived, broken lamp, TV was not working, bad Wi-Fi, we were 4 and had only 3 blankets and when we asked for extra one we didn´t get it, windows could´t be opened much, noise from the street
Had easy acess to any location.
It was too noisy thru out the day.
The staff in the building was very friendly and helpful.
There was no hot water for us to shower on our last day and the owner would not call to help solve the issue. We sent a complaint in and asked for a partial refund but still haven't heard anything.
Location - everything is in a walk distance. Staff made everything as easy as possible, from booking to arriving. No surprises. Facilities - everything is brand new, good external area 24-7 clerk ready to help Apartment equipped with good decides such as washing machine, microwave oven, etc. Would definitely stay there again and totally recommend it.
The internet was not working on two out of 10 days.
I liked most things - nice apartment, nice gym. Pleasant staff.
The apartment wasn't brilliantly clean and it took two requests to be given clean towels.
We really loved the permanent staffed desk in the entrance.I also frequently visited the fitness room, fully equipped!good stay, friendly staff, soft beds and good location.
New york city is quit noisy, there wasn't enough kitchen equipment available to cook.
As a family of five with adult children the size of the two bedroom apartment was adequate. The room was clean. Proximity to subway station was good.
The apartment has a full kitchen, in good condition, but the inventory of equipment was inadequate. There were no oven trays, not enough cutlery, several items of crockery were chipped, not enough glasses (plastic wine glasses!) and the options when it came to cookware was insufficient. To advertise as a full kitchen surely means you must be able to use it! There was no towel rail. (I think this is noted in reviews some months ago). When I attempted to discuss these issues with the person who handed us the keys on arrival, her ability to comprehend what I was talking about was not possible because of her limited English. There was no way of controlling the heating in the apartment, one room the heater didn't function and despite it being freezing outside, the apartment was stuffy. For our departure we asked the doorman to arrange taxis for airport transfer, he arranged private transport at a considerable higher cost. We negotiated a price but felt ripped off. I would not stay at G suites again and would not recommend them to other travellers. Not value for money.
Great location, garage parking locally was reasonably priced as parking is not included. Few local shops covered all basic needs.
We were staying in a 2 bedroom suite with small children and my mother. One of the bedroom doors had been broken off and no explanation or apology. Asked front desk to order us a cab to take us into the theatre, the cab never arrived and no one could tell me if it had definitely been booked.
the staff were very flexible with check in and helpful reserving cab back to airport...also very friendly
minor items...the main bed was a full/queen...we thought we had rented an apartment with a king bed....and the internet was poor which was mildly annoying for our older children
Being in Manhatten, the fully equipped kitchen with washing machine and tumble dryer
The Concierge has nothing to do with the flats let via Booking.com, I also though the flat was serviced, but there was no servicing during the stay, only when leaving. The housekeeper does not live on the premises and could only be reached via cell phone. Not enough towels, tea towels, toilet paper
- location, place was large and a great place to relax at the end of the day. Neighbourhood was quite yet central. There were lots of great little restaurants around the Suites and the comfortable beds.
Smoke detectors were disabled, no cold water, toilet seat was not attached to the toilet, dryer didn't work, kitchen light was burned-out, TV remote didn't work, requested a taxi for 600am for the airport - didn't happen. With improved quality control (note n=1) this would be a great place to stay.
TV not working. No cleaning service. Washing machine not working.
TV never worked. Not organised in terms of amenities and services. The apartment not in good shape.
the spaciousness the roof garden
no hair dryer washer did not work did not realize that third bed was a flimsy roll out no soap for bath, just one container of liquid soap for whole bathroom felt rushed out of the room before checout
full kitchen Landry machine large space
staff isn't helpful not organised
Fantastic location, great doormen very helpful, great wifi which was important. Subway close. Safe, great facilities including pool table.
Spent a week in New York, the apartment was great, the location was great and close to the subway. Close to faraway supermarket. Great Internet. Close to restaurants.
Dryer didn't work but we didn't worry as the clothes dried overnight :)
Really clean with great facilities.
The location was very good. The facilities and concierge service were as described in details. The checking in and checking out of the accommodation worked without a hitch.
The accommodation would benefit from an information pack. Could not work out how to control the heating in the rooms.
Big and good decorated rooms with all equipment, central location
Noisy and only one heating with air conditioner without possibility to regulate Difficult to contact responsible person
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