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300 West 22nd Street, Chelsea, New York City, NY 10011, United States of America – Show map
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The GEM Hotel - Chelsea's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 635 reviews
Value for money
Show reviews from:
This Midtown Manhattan boutique hotel is north of Madison Square Park in the NoMad neighborhood. Residential-inspired rooms offer Art Nouveau style and free Wi-Fi.
Score from 1288 reviews Very good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 2148 reviews Good
Offering a restaurant and a fitness center, TRYP by Wyndham Times Square is in New York. Free Wi-Fi access is available. Each room here includes a flat-screen cable TV and an iPod docking station.
Score from 3183 reviews Review score
Featuring a rooftop lounge with a city view, Cambria Hotel Cambria Hotel & Suites New York - Chelsea is in New York. Free Wi-Fi access is available.
Score from 49 reviews Excellent
May 25, 2015
Rooms are very small
May 17, 2015
most rooms has view to Narrow outdoor space and are quite small
my room to the street was ok
May 16, 2015
The place was fine. The bed was soft and nice.
May 14, 2015
The pillows on my bed smelled very strongly of other sleepy bodies. I explained and asked for fresh ones and these were provided immediately and were fine.
The location was perfect for doing the things I wanted to do
May 11, 2015
Lack of social activities at the hotel
May 4, 2015
My room was really clean and lovely, was expecting something very small and was surprised to find a vey decent room! The staff were helpful and welcoming. Location is perfect. Free tea/coffee in the room is a plus, to compensate for the lack of breakfast. Lovely roof terrace with a view on the Empire State Building. I highly recommend it!
April 30, 2015
A lovely little hotel in a great location
April 27, 2015
The room was REALLY small.
The hotel staff were very nice, friendly and helpful. It seemed to me that they were very well trained in the hospitality business and we appreciated them very much. All were excellent from the front desk to the bellmen. People like they make a hotel stay good or bad much more than the accommodations or hotel amenities.
April 23, 2015
Bei der Zimmerwahl sollte man darauf achten, ob man ein ruhiges Zimmer mit Fenster zu einer dunkleren "Nische" oder ein etwas lauteres Zimmer mit Blick auf die 8th Avenue/22nd Street vorzieht.
Sehr freundliches und hilfsbereites Personal. Gute Lage. Gemütliches Zimmer (für einen "Solo Traveler" absolut ausreichend groß). Akzeptables Preis-Leistungs-Verhältnis.
April 21, 2015
The location was great! It was close to The Highline, and walking distance to lovely shops and restaurants.
April 21, 2015
The room was tiny, the bed was tiny, and the sheets were scratchy. The hotel is very dimly lit and doesn't have a lot of energy.
Affordable room rate, great location, friendly staff, rooftop terrace (note -- there is no bar/restaurant up there, but it's a nice place to sit).
April 21, 2015
We had absolutely no view , no natural light , the small widow was direct on a brick of wall from the other building
Staff is welcoming , it's clean and the hotel is pretty new
April 18, 2015
no bad experience.
April 16, 2015
Size of rooms. Inner rooms look out onto a brick wall. When room is already small is a little dull. Outer rooms better but subject to some street noise
April 15, 2015
April 3, 2015
Small room, bathroom really cold in the winter and there was no way to heat it up.
Really comfy bed and pillows, nice bathroom, perfect location on the 8th avenue, easy to go everywhere and you can find almost everything you need in the neighborhood.
April 2, 2015
Even allowing for the fact that New York is expensive for hotels this one was very expensive when spot checking to hotels of similar standard Room was very small for just one person and it was supposed to be a double. Extra charge for safe which is not very common any more and given how expensive it was overall seems a rip off.
Location close to attactions and subway stop with line direct to the JFK train. Staff were friendly and helpful.
April 2, 2015
The staff were a little snooty. The rooms were small (which is expected in NYC) but they could have had some hooks or something for outside coats. Also, even asking the girl if there was a bar on the roof, she said 'yes' only for us to find just a few benches. People smoking in neighbouring rooms: you could smell smoke in your bedroom.
The location was fantastic and the bed was comfy and linen changed everyday and fresh water. Free wifi was great and good signal.
April 1, 2015
Size of room
March 31, 2015
Staff was great; everything worked. We loved the rooftop garden!
March 31, 2015
The room was very small, even by Manhattan standards.
The room is nice, clean but very VERY small. I stayed with my fiancé and we had to live out of our suitcases. There is very little space around the bed. The staff was pleasant without being intrusive and the beds seemed to magically make themselves as we never even saw any of the ninja housekeeping staff that did a great job. The location is the real "gem" walking distance from Penn Station and many more interesting sights and restaurants. This was our second time staying at the Gem and I hope to be back again in the future. On a scale from 1 to 10, I'd give the Gem a solid 7.5.
March 27, 2015
Very little space for clothing. We had to walk around our suitcases.
Excellent location in Chelsea. One block from the subway. Great restaurant right next door. Sunday brunch was great.
March 27, 2015
Sleeping area tight but bathroom nice size. Early check inn was not available. Bar not open yet.
Cleanliness, service and location.
March 25, 2015
The room was tiny. But I wouldn't call this a bad experience as I knew it would be as such from various reviews I read before booking. If you need to open a suitcase, you need to place it on the bed. Plus our window opened to a building wall so the room felt claustrophobic. But like I said, I don't consider this a bad experience because I had expected it. The pros far outweigh the few cons.
Friendly and helpful concierge Clean room Clean bathroom Good heating in the room Strong wifi Nice lobby Outstanding location—close to the subway and in Chelsea Has a lift
March 24, 2015
Well, where should I begin?! I requested early check in and I was told it won't be an issue. Well it was. Waited after an 8hr flight in the lobby for 4 hours. Interesting enough, nobody left with luggage but then a room was available. Made me think, perhaps out convenience it wasn't available. No parking available even though website states parking available (at a cost). Room 305 has a Crack in the door, so if your lights are on, passer-bys have clear view of you on the bed. Doors slam shut very hard. Heard more in the middle of the night. Can hear everything between the walls. The tub and sink drains don't clear up as quick as it should. (pooling water constantly). Lastly, provide pen and paper in the room....
The location was amazing. Wifi was good.
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