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300 West 22nd Street, New York City, NY 10011, United States of America – Show map
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The GEM Hotel - Chelsea's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 645 reviews
Value for money
Show reviews from:
This boutique hotel is located 1 minutes’ walk from Madison Square Park in New York. Wi-Fi access is available.
Score from 1196 reviews Good
This boutique Manhattan hotel is one block from Baryshnikov Arts Center and an 11 minute walk from Penn Station. It offers concierge service and modern rooms with a flat-screen cable TV and free...
Score from 185 reviews Good
One block from Broadway and within walking distance of Madison Square Garden, this hotel in the Chelsea neighborhood of Manhattan offers an on-site restaurant, guestrooms with flat-screen TVs and a...
Score from 301 reviews Very good
This Midtown Manhattan boutique hotel is north of Madison Square Park in the NoMad neighborhood. Residential-inspired rooms offer Art Nouveau style and free Wi-Fi.
Score from 1055 reviews Very good
Staff was great; everything worked. We loved the rooftop garden!
The room was very small, even by Manhattan standards.
The room is nice, clean but very VERY small. I stayed with my fiancé and we had to live out of our suitcases. There is very little space around the bed. The staff was pleasant without being intrusive and the beds seemed to magically make themselves as we never even saw any of the ninja housekeeping staff that did a great job. The location is the real "gem" walking distance from Penn Station and many more interesting sights and restaurants. This was our second time staying at the Gem and I hope to be back again in the future. On a scale from 1 to 10, I'd give the Gem a solid 7.5.
Very little space for clothing. We had to walk around our suitcases.
Excellent location in Chelsea. One block from the subway. Great restaurant right next door. Sunday brunch was great.
Sleeping area tight but bathroom nice size. Early check inn was not available. Bar not open yet.
Cleanliness, service and location.
The room was tiny. But I wouldn't call this a bad experience as I knew it would be as such from various reviews I read before booking. If you need to open a suitcase, you need to place it on the bed. Plus our window opened to a building wall so the room felt claustrophobic. But like I said, I don't consider this a bad experience because I had expected it. The pros far outweigh the few cons.
Friendly and helpful concierge Clean room Clean bathroom Good heating in the room Strong wifi Nice lobby Outstanding location—close to the subway and in Chelsea Has a lift
Well, where should I begin?! I requested early check in and I was told it won't be an issue. Well it was. Waited after an 8hr flight in the lobby for 4 hours. Interesting enough, nobody left with luggage but then a room was available. Made me think, perhaps out convenience it wasn't available. No parking available even though website states parking available (at a cost). Room 305 has a Crack in the door, so if your lights are on, passer-bys have clear view of you on the bed. Doors slam shut very hard. Heard more in the middle of the night. Can hear everything between the walls. The tub and sink drains don't clear up as quick as it should. (pooling water constantly). Lastly, provide pen and paper in the room....
The location was amazing. Wifi was good.
room size, staff, bathroom
Location, location, location
Great location close to galleries
My room was a bit small but okay for a solo person. Would have preferred if there was a small stretch/weight room since my room was too small to stretch in.
I liked the proximity to Chelsea piers, Hudson river, Meat Packing and Greenwhich Village etc.
WE (not them..) realized we were being overcharged by 50$ for the last night and only got our credit card credited after we argued. 45mn wasted and no compensation was offered. not a good experience. Double check that they charge you the correct amount (don't forget the sales and city taxes). room very small, but average for NYC
good shower, good location
room was a bit small
front desk very courteous and helpful
No mention of a $25.00 Incidentals Fee was given ahead of time, either by Booking.com, or the hotel clerk. They simply debited my card and then told me, to my embarrassment, that my card had been declined.
The decor is lovely. tastefully done.
Chelsea has seen better days. Close to major art galleries though.
Cleanness, confort, rooftop
There was nothing I disliked.
First and foremost, the resion I tend to choose this hotel is its location. Second, the staff are always truly wonderful and attentive. Lastly, the guest rooms as well as the common area or lobby are always clean, tidy and well organized.
Attentive staff and small but perfect room. Plenty of heat, and nice clean bathroom.
Need more towels.
The staff is great. From the front desk clerks to the maid, everyone is so friendly and willing to help.
Electric baseboard heater was noisy when running.
Snazzy modern bathroom. Location in active neighborhood with lots of shops and eateries. Steps to major subway line.
Rooms are minuscule. Bed was comically small - too short for husband. But for one night, it was good
Great location, clean, nice staff. Great stay
Location and helpfulness
Location, value, staff all superb. Renovations complete and property looks great. Yes, the rooms are small - welcome to New York! :) Would happily stay here again!
The room was really small and the air didn't seem fresh. I didn't like the carpeted floors.
The location of the hotel was good and convenient. There are many good restaurants in Chelsea and a good bagel shop really close to the GEM. The subway was just around the corner. The hotel staff was nice.
The room is too small.
Everything is pretty new and comfortable.
Perhaps the room is a bit small if you're used to big hotelrooms. But everything you need when exploring New York is there: large nice bed, great hot shower. Maybe a coat hook would be the only thing I missed :-)
We choose a 'quiet' room, which was nice. Everyday a clean room to come home to. Friendly staff. Good atmosphere. Great neighbourhood, store and restaurant Foragers downstairs is awesome.
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