Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
300 West 22nd Street, Chelsea, New York City, NY 10011 – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
554 properties in New York City
Including hotels, apartments, villas and more.
564 verified reviews
They speak your language
The GEM Hotel - Chelsea's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 564 reviews
Value for money
Show reviews from:
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2498 reviews Good
Featuring a restaurant, a lounge and a seasonal rooftop bar, this hotel is a 5-minute walk from Grand Central Terminal. All rooms have free Wi-Fi. A game room with ping-pong is available on site.
Score from 2269 reviews Very good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 9514 reviews Review score
32 32 Hotel is in a great central location in New York City, only 320 yards from the Empire State Building and just over 1 mile from Grand Central Train Station.
Score from 174 reviews Excellent
Construction going on. No gym.
Good location, friendly staff, comfortable bed, nice rooftop sitting area
No lobby really. They are going to be putting a bar in.
All reception staff were excellent and very helpful and hospitable.
Very small rooms sliding toilet door that doesn't lock Noisy in corridors and doors banging due to maids, creaky old bed.
The location and the staff. Great rooftop as well
Room was on the small side. We chose this because of the value which was a good deal
A little on the small side,but perfect for one. Lovely and clean comfortable room at a great price. Loved the roof terrace. The staff were friendly and courteous and very helpful. A great location.
Other guests very noisy,not hotels fault though. I thought my room was rather small,although it was great for me alone.
The GEM is well located in a good neighbourhood. One block away from the metro, with good cafes and deli's nearby so there is always somewhere yummy to eat! The Highline is only a few blocks away (a real hidden gem)!
Would've been helpful to have a bit more information about local area and the hotel facilities.
Just the location of the hotel
First of all I booked a queen bedroom and I was sure it was a big room (booking didn't specify that queen bedroom was related to the size of the bed). We got our room and it was so small that my husband and I had to open our luggage in the bathroom. I'm very disappointed with booking.com because they didn't specify the real sizes of the bedroom. So be carefull when you are going to book a bedroom at Gem Hotel.
The room had a bit of a musty smell
It is clean and has a good breakfast place just downstairs
The room is tiny
A really convenient location and the staff are always friendly. Went and used the roof terrace this time which is a nice space to use in the summer.
The rooms are starting to look a little tired and shabby. They need some new furniture and a lick of paint. Also would like full ironing boards in the rooms instead of the table top versions.
Gem hotel was a surprise, location was perfect, the staff was superb, cleanliness was great. Anything we asked for they provided.
The room was rather small, no space to turn around.
Staff always keen to help. Housekeeping for water or other needs every day
They are renovating but it's not a big deal. They have a roof but the building is 5 floors high, so not an unforgettable view but fine.
Staff was so accomodating - even though the site was under construction, they took the time to help everyone. Loved the nearness to HighLine, West Village, Meatpacking District and Chelsea Market. So many good restaurant nearby in a wide range of prices.
Just the construction in the lobby - made it a little bit tight for signing in.
the Location is excellent. friendly staff, and the rooftop is a great idea with great views.
would be good idea to have a fridge in the rooms.
Staff Rooftop bar Location
Lack of gym small rooms
The rooftop, free wifi and location were all excellent
Not many facilities at reception
The hotel has a very good location. The staff is very nice and helpful.
Nice rooms though small. Remodeling now to add a bar to the lobby!
Bed is basically a mattress on the floor.
Small boutique hotel with friendly atmosphere. Excellent area, close to the subway also walking distance to e.g. Empire S.B. was acceptable. I would definitely return to the hotel again!!!
Dark room with window on the opposite wall (but we did not stay in the hotel that much so it disturbed in mornings only ;)). Every now and then soap and paper were not provided however it was delivered after call to the reception.
With the 2 subway stations on 23rd Avenue within easy reach on foot of the hotel, this allows easy access to the C, E and 1 lines. In addition, I was also able to walk with a case with wheels from Penn Station to the hotel, which is good when visiting New York for the first time. Coffee machine and bottled water provided in the room was a nice touch. But the best part for me was the friendly and helpful staff, including little hints and tips that ensured that I got the best out of my time in New York.
Great location; pleasant stay on the whole.
We were given a painfully small room, with a window to a dark small yard. We requested a change and obtained it but allocating such a room in the first place to guests who stay for 6 nights was a very bad idea. There wasn't even any space to put our suitcases on the floor! Second, staff rather unhelpful. I phoned the reception to ask about NY City Pass (the main attraction voucher book that every tourist has) and they didn't know where to get it (was I the first person ever to ask this question?); they promised to find out and call me back in my room, but they never did. third, the hotel is under construction work; there isn't even a restroom downstairs in the lobby nor a room to change. First time I saw this in any hotel in the world.
You can cross The street and find an open deli 24 h
The room was very small
Location. ...fantastic. Roof terrace amazing for breakfast or evening drink with spectacular view of Empire State.
Very small rooms but not too much of a problem as we were hardly in them.
Everything else was a scam. Not worth the price. Wouldn't ever go back or recommend this place
Friendly staff, comfortable and clean. Very accessible. Great location. WiFi spot on. Thanks.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!