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135 East Houston Street, Lower East Side, New York City, NY 10002 – Show map
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176 verified reviews
They speak your language
The GEM Hotel - SoHo's staff speaks: Russian, English
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No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 176 reviews
Value for money
Show reviews from:
In Chinatown, this Wyndham hotel is a 15-minute walk from SoHo. The hotel features free Wi-Fi access and has an on-site restaurant and bar.
Score from 419 reviews Very good
This Manhattan hotel offers rooms with flat-screen TVs and free Wi-Fi. The hotel is within a 1¬0-minute walk of Central Park and one block from the 86th Street Subway Station.
Score from 892 reviews Good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2498 reviews Good
Ideally located in Manhattan, 2 blocks from the Empire State Building and half a block from the Herald Square subway station, this historic hotel features uniquely designed accommodations.
Score from 1585 reviews Good
We loved the location. It was easy to navigate by cab or subway anywhere in the city. Good restaurants nearby. They were quick to correct anything in the room that didn't work. The bed was comfortable, and there was excellent wifi. We enjoyed our stay.
It's on Houston, so it was noisy. After the first night, it didn't bother me at all. One day they missed our room, so it wasn't cleaned up. The ice machine is broken, so you have to ask for ice and they retrieve it for you. That's only a bad thing if it's after 8:30 pm when the maid service goes home.
lift not working in lobby
Staff very helpfull and friendly. Wholefoods near hotel. Room bigger than averange NYC hotel rooms.
A little bit noise street, but it. Didnt disturb our sleep.
Wireless internet worked great. Nice sized room for a NYC hotel. Room air conditioner worked great. Easy transit via subway to midtown, times square, and central park. Easy transit via bus to get to world trade center and battery park.
Air conditioner in the hotel lobby was not working. Elevator was somewhat slow, but not unreasonable. Bathroom in my room (#303) smelled like a sour rag was used to clean it.
Friendly, knowledgeable staff, near subway, restaurants and shopping. Staff very accommodating. We stay there every time we visit our daughter.
Ice machine was broken on last visit but staff somehow delivered ice to our room 5-10 min. later.
Very kind staff
A lot of noise on the bedroom
The location The staff Comfortable beds Great value Quiet on the top floor (for NYC) Excellent storage for room size
No kettle in room Air conditioning unit very noisy Bathroom fan light very noisy Not really in Soho - in Lower East Side - slightly confusing to find initially
It was a great location to East Village, Soho, Chinatown etc. etc. there is also a Wholefoods store next to the hotel. Room was tiny but had everything we needed abd was clean and comfortable. In NY you are only there to shower & sleep so it was great.
The air conditioning was loud in the room but vital in the summer months.
Location attractive from the booking listing
The room was on the basement floor. No window completely chlostrophibic, dark room. I left the following day.
The staff members were all very helpful and friendly. The room was very comfortable and a good size for New York. I would stay here again.
The only negative was that the window in the bedroom did not open.
Great location (safe neighborhood, right on Houston str., Close to many resturants, bars, Little Italy, Chinatown, 3 subway lines). Clean room. Polite and helpfull staff (Antony, thanks for everything!!!). No bedbugs (very important, considering this to be a major problem for most ny hotels). The giant Wholemeal just across the street(the best way to start your day).
The room was too small. The a/c was noisefull and the street noise was just too much (despite the comfortable bed, we just couldn't have a nice undisturbed night's sleep). But after all, considering you are in Manhattan, where everything is very very expensive, I think it was a good value-for-money hotel.
No gym,pc,conections to travel agencies
Great staff, room was a decent size considering NY and the price.
Hotel in a bit of warn condition.
The position. Small rooms but friendly and helpful staff.
Rooms too small
Location - close to subway, bars & whole foods, easy to access both uptown & across to brooklin Staff- helpful & courteous Fridge in room
Small room size Difficult to get stable room temp Microwave in room made loud buzzing noise at rest (easily fixed by removing from socket)
Good room clean bathroom Proximity to metro
The staff was friendly and personable. They were able to direct me to area restaurants and shops.
Although the rooms are small, ours was quiet and the bed was extremely comfortable; easy access to bus and subway; lots of good cafes and restaurants in the area; Whole Foods and CVS Drugstore on the next block.Lots of shopping within walking distance.
no 'do not disturb' signs, so unnecessary wake-ups; no ice machine; no curtains -- only a throwback white plastic pull-down window covering -- so intense morning light; cleaning staff very noisy; room tiny even by NY standards; instead of flexibility on room cleaning time, which 'do not disturb' signs would have made possible, my room was twice not cleaned by 4:00 p.m., after I'd been out for five hours; Houston St. traffic featured sirens at all hours and anti-noise-law-violating honkings often
Very helpful and friendly staff. Hotel's location is perfect for access to East and West Village and SoHo. Nice park on west side of hotel.
Houston Street has heavy traffic and is quite noisy, though hotel's soundproofing is reasonably good.
Location was perfect, very close to the subway station, shops, restaurants. The staff was amiable.
At first we received a terrible room which was under the ground floor. It was shocking. So we had to ask another room on the upper level and finally we got it.
affordable clean great location
noise on streets small rooms paper thin walls
Staff tried hard
The condition of the hotel in general. The basement room I was originally assigned was totally unacceptable......no natural light, the small window was filled in with a very noisy airconditioner.
The GEM Soho is perfectly located for accesss to subways. The neighbourhood has affordable places to eat: traditional deli, NY style pizza, and Middle Eastern. South of Houston St it's a short walk to a great bookstore, coffee and the newspaper, and further on to Chinatown.
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