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222 First Street, Niagara Falls, NY 14303, United States of America – Show map
Excellent location – rated 9/10! (score from 270 reviews)
Rated by guests after their stay at The Giacomo.
|Deluxe King Room|
|Queen Room with Two Queen Beds|
|Deluxe King Room with Fireplace|
|Deluxe King Room with Spa Bath|
|Deluxe King Room - Disability Access|
|Deluxe King Room with Spa Bath and Fireplace|
|King Suite with Fireplace|
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42 properties in Niagara Falls
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269 verified reviews
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The Giacomo's staff speaks: Russian, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 270 reviews
Value for money
Show reviews from:
This Niagara Falls hotel is a 10-minute walk from the American Falls and Seneca Casino. It features an indoor pool and spacious rooms with a flat-screen cable TV.
Score from 602 reviews Good
This hotel features an on-site restaurant and rooms with a flat-screen cable TV and free Wi-Fi. Maid of the Mist, offering boat tours of Niagara Falls, is a 5 minute walk away.
Score from 495 reviews Good
Connected to Fallsview Casino Resort by a covered walkway, this hotel features 3 towers overlooking Niagara Falls. It provides local shuttles, a restaurant and accommodations with cable TV with HBO.
Score from 2095 reviews Very good
Next to Niagara Fallsview Casino, this Ontario hotel features spacious rooms with Niagara Falls or river views. It has a full-service serenity spa, indoor pool and on-site dining.
Score from 1665 reviews Very good
I absolutely love the politeness of the staffs, everyone was courteous and polite. The hotel was beautiful. The room was comfortable, I love the decor, the bed was absolutely comfortable.
The room was a bit cold, but nothing that we couldn't adjust to. We were offered offered a smaller room which would be a bit warmer, as the end units are a bit colder than the rest of the other rooms. We decided to stay as we absolutely loved our room. It really wasn't a major issue. That hotel will be our new home away from home. Love it.
Wi-fi that works well, and is free. Valet parking that's easy and fast. Plus is at no charge. All the staff are great. A Hotel breakfast that's above the average. Above size rooms. It's been a while since I've been impressed by a room. The quietest room that I've stayed in, in a long time. 2nd floor, corner room. No hall noise, due to 6 rooms a floor. Evening cookies delivered to your room. Quick check in and check out. Observation deck on 18th floor. Foggy on the night I went, but a great view.
No safe in room. Centrally controlled room thermostat. Room tended to be rather cool and took a while to heat up. No pen and pad in room. Overall, minor stuff. Nothing that took away from this great Hotel.
Highly recommend ,lots of charm ,not your cookie cutter hotel .
Great place all around.
There was nothing I did not like.
Everything about this place is just wonderful
location was walking distance to the Niagara Culinary School as well the Casino.
Wifi was variable depending on where in the building you were
Our stay at the Giacomo was amazing! From check in to check out we received amazing service & the room was lovely! I dragged myself into the hotel lobby at 12pm on black Friday after being up all night shopping (even though I knew check in wasn't until 4pm) and asked if there was ANY chance my room was ready or would be ready soon - I was tired and ready for a nap. Amazingly they were more then happy to accommodate my early check in! After my nap, I realized that I had forgotten a few things in my truck that I would need for that night. Having read the reviews I knew that it was possible I might have to wait or have trouble accessing my vehicle... it was NO problem... I went down and explained my situation and they offered to bring my truck to the front of the hotel & then put it back - but they were also willing to let me go to my truck on my own. The next evening we were headed out for late dinner and could smell fresh cookies all over the hotel. We asked the concierge where the smell was coming from & they explained they were delivering them to the hotel guests. We left a little disappointed (hahaha) but came back around midnight to a plate of cookies from a smiling concierge staff - the cookies were quite yummy! Loved this hotel, will be back every year for my annual shopping weekend.
We only had neighbours in the room next door for one of the nights we stayed there & it became quite obvious that the walls are pretty thin. We had no reason to complain - it was just casual talking and laughter from next door (nothing that kept us awake or couldn't be tuned out with our own talking or tv watching)... made us aware that the people next door could likely hear us as well as we could hear them though hahaha!
I would have loved room service.. Breakfast in bed...
No room service...
The stay was very comfortable. The staff was very helpful, friendly and made us feel like we were at home. The customer service was excellent. We will go back and stay at the giacomo again next year.
Beautiful easy to get to Valet parking good breakfast quiet
Water pipes were very noisy
The beds were amazing - slept like a baby. The complementary truffle chocolate is an amazing touch! Breakfast area very lovely and comfortable
Temperature was too low - it is an energy conservation hotel so the heat turns off when you leave the room. When you get back, it takes a long while to warm up.
Left satisfied with the service, cleanliness and staff's attitude.
Big snow storm that only God could prevent.
Great location walking distance to everything. Beautiful room and big bathroom. Cookies at night a bonus!
the staff was very friendly & helpful on all shifts.
we had difficulty with Wi-Fi service on the 6th floor. We were told the 5th floor had a hot spot. The lounge was a bit price and the glasses were not full, but the bartender was very pleasant.
View from rooftop
They even serve hot cookies at night to every room :) it was one of the best feeling ever in the cold weather to find them getting you hot cookies and the smell of the cinnamon was in the whole floor all night
We will definitely come back!
Especially enjoyed the skydeck and the view of the falls from it.
Didn't like having to find places to eat that was near.
Great, small boutique style European feel classy place. If they ever want to sell I want to buy! Walking distance to just about everything.
They had a dinning room and served breakfast but not lunch or dinner
Loved decor, room size, amazing breakfast, chocolate chip cookies in the evening! Highly recommended!
Breakfast was awesome! Valet was lovely and room was very clean.
Rooms were very very cold. No wifi the entire time. The staff was rude (kitchen staff was friendly though).
The rooms are cold. Reception is not accessible for at least an hour at night shift change.
great location - no bed bugs - good breakfast included
sheets were not changed daily as advertised - shower and bathroom floor not cleaned daily- glasses not clean, just half hearted wiped ( milk rings) - parking difficult for pickup truck and limited space
Location and facilities. Breakfast was excellent.
Close to Niagara Fall, breakfast was good.
Room was not ready by 4:00 p.m. check-in time, wasn't ready until 5:00 p.m. Valet parking, even though parking lot was just across street, inconvenient to access car. Carpet in room was stained in several places, looked dirty. Cobwebs hanging from ceiling. TV remote didn't work, asked housekeeping to fix or replace, which didn't happen. Bathroom sink drained very slow. Had to call front desk to get toilet plunger to flush toilet.