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222 First Street, Niagara Falls, NY 14303 – Show map
Excellent location – rated 9.1/10! (score from 235 reviews)
Rated by guests after their stay at The Giacomo.
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6 Reasons to Choose The Giacomo
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41 properties in Niagara Falls
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235 verified reviews
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The Giacomo's staff speak: Russian, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 8 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Giacomo accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 235 reviews
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We have a fabulous stay at The Giacomo! Our room was beautiful, the front desk staff was so helpful, breakfast was wonderful-- all around excellent! It was so close to the state park, which was a huge benefit. Beautiful place!
Location, room size and decor.
Noisy air con. Room not serviced until 6pm
Very clean. Staff great. Location good. Breakfast was very good.
Not a lot of table top space. Only 2 small drawers in a combination desk/bureau.
Great location for walking to the Falls, shops and casino. Great breakfast.
Curbside luggage assistance would have been nice.
Well managed property all around. Historic building with a modern interior. Helpful staff.
The ceilings aren't "finished". Minor detail. They are painted.
Loved the spa feel and everything was motion censored. The breakfast was good too.
This is a lovely hotel with luxuary comfort and friendly staff. The breakfast is also very good. The beds are the best we ever have slept in!
Everything especially Mojito Monday!!
The fact the we couldn't stay longet
Great location, walk to the Falls. Desk staff fabulous, parked our car, suggested (late evening) evening places and were quite simply pleasant. Breakfast was included and was very good ... the clean-up area in the Breakfast area was right next to the eating area and the kitchen guy crashed EVERY utensil for the ENTIRE duration of our breakfast .... suggest you sit by the window (as we did the next day).
Niagara Falls (the town) is a bit past its use-by date. Go for the Falls .... not the town!
Clean bright, comfortable bed, good breakfast, we enjoyed the whole atmosphere and the staff were very accommodating as well as informative regarding the area.
Could not adjust the alarm clock to the right time, just could figure it out. The air conditioner in the room was a bit noisy, I got up in the middle of the night thinking there was running water somewhere.
Extremely friendly and helpful staff. The room was extremely comfortable (the bathroom is almost as big as the room!). There is a very nice lounge on one of the top floors where you can take your drink to watch the sunset and falls in the background.
Staff was very nice and helpful. They made us feel welcomed.
complimentary breakfast was out of this world! Easy walking distance to Falls and to Canadian side of falls. Great culinary school within block of hotel and culinary restaurant, deli, bakery.
always had to use valet service to get car or park it. Not easily accessible, but very safe in secured parking area
They have put a lot if effort into making this refurbished office building into an interesting comfortable hotel. Staff was very helpful and accommodating.
A/C was a bit noisy and didn't get into the bathroom.
I did not like the dark room and the ceiling need a patch job and sanded and painted
If you are staying on the American side of Niagara Falls, then THIS hotel is ideal. It is one very short block away from the falls--and all the natural daytime attractions that go along with it (parks, tours, observation points)--and is only two short blocks away from the Canada-America bridge, which can be conveniently crossed by foot. In addition to location, this hotel has an indulgent and luxurious decor throughout the entire building--no detail was ignored. I especially loved the lower level bar, which is a romantic, lush and intimate gathering spot, and the upper level viewing room, which is wall to wall windows and has the tallest vantage point of the falls that the American side has to offer. Finally, the hotel staff was exemplary--a quality that is becoming sadly rare--and were ever friendly, accommodating and knowledgable. The Giacomo is definitely worth the price.
There are not many upscale restaurants on the American side of the falls, unless you go to the Casino (which offers literally NO VIEW of the falls...at all), so you have to go to the Canadian side if you want to have a special dining experience with a water view. There also isn't much nightlife on the American side--which suited my husband and I just fine because we wanted a quiet romantic weekend--but the slower pace of the American side after dark might not appeal to everyone. **Side Note: watch out for bridge tolls as you cross from Canada back INTO America. A bit pricey for cars; I am not sure if walkers are subject to the same fee.
The room rate is very high
The hotel it's near to falls
Small room and no tazeya
Bathroom was spacious, and whirlpool tub was great.
Sound from in-room air conditioner was a bit loud.
The hotel itself is absolutely beautiful. It has a very cool atmosphere, and it's in walking distance to the falls and tons of great spots. All of the employees were very friendly and helpful. We had a wonderful vacation at The Giacomo.
Very good location n very good room sizes n very very comfy beds
Breakfast choice was below what I was expecting, needs bit more n I would have given it 10/10
Excellent hotel walking distance from the falls
Being able to see Canada from the observation deck. Nice fluffy towels
I was on my honeymoon and the room was set for a single person. I was not the room that I originally booked. The valet parking was the desk attendant. The room was too small not worth the money. One ice machine for guest, kitchen, and bar. It didn't work. Bath rob was dirty. They gave us champagne and one glass had lipstick on it. The evevators were crazy. We had a hard timeg getting to the observation deck because the wrong elevator kept coming. The television kept going off and when we called the front desk no one answered eve after 3 times calling. One lounge chair so one of us had to sit on the bed. They gave us a bigger room which was the original room I ordered and they charged $20 more. The valet left the door open and our battery died. The hotel never asked if we needed help even though we were stuck in front of there hotel. We checked out after 2 days and we were staying a week. Over $500 for 2 days and we arrived at 9pm. We drove 8 hours from Philadelphia PA.
FANTASTIC staff. Devan (sp), Olga and Joy were incredibly accomodating and responsive to all requests. The lounge is very cozy with decent offerings. The room was very well kept and appointed. Great stay and if/when returning to Niagara Falls on the US side this is where we will stay.
Not a fault of the Giacomo as they are very forthcoming on their site and in their literature but save for the "european breakfast" which was decent, there is no "onsite" restaurant so you will have to find you food elsewhere.
Very central, nice room, no faults, probably the best of an average lot of hotels in the area, it's a tourist area with no frills hotels but this one did the job fine. 5 min walk to the falls. Best way to see the area take the vintage style Trolly.
I miss top end hotels with a garden, but this one does do the job in a busy area like this.
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