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222 First Street, Niagara Falls, NY 14303, United States of America – Show map
|Deluxe King Room|
|Queen Room with Two Queen Beds|
|Deluxe King Room with Fireplace|
|Deluxe King Room with Spa Bath|
|Deluxe King Room - Disability Access|
|Deluxe King Room with Spa Bath and Fireplace|
|King Suite with Fireplace|
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42 properties in Niagara Falls
Including hotels, apartments, villas and more.
282 verified reviews
They speak your language!
The Giacomo's staff speaks: Russian, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 283 reviews
Value for money
Show reviews from:
In the heart of downtown Niagara Falls, Sheraton at the Falls neighbors both the Seneca Niagara Casino and The Conference and Event Centre Niagara Falls. Free Wi-Fi access is available.
Score from 354 reviews Good
Next to Niagara Fallsview Casino, this Ontario hotel features spacious rooms with Niagara Falls or river views. It has a full-service serenity spa, indoor pool and on-site dining.
Score from 1744 reviews Very good
Just off Interstate 190, this boutique hotel features free Wi-Fi access in every room and a daily continental breakfast. Niagara Falls is only a 10 minute drive away.
Score from 1683 reviews Very good
This New York hotel is less than 1 mile from Niagara Falls and features an on-site casino, spa, and various dining options. Shopping and dining in central Niagara Falls, NY is 2 miles away.
Score from 402 reviews Very good
The decor was lovely, the furniture was very comfortable, and the staff was fantastic. Really liked the valet parking.
While the room was cleaned nicely, the bathtub was not cleaned properly on one of the days. Also, the temperature control in the room was confusing to use.
The staff is super and the hotel very clean. We really enjoyed our stay!
The bed is a bit soft and the pipes are doing noise by night sometimes.
Breakfast was hot and fresh. Great views from the observation deck.
The quality of the service ,great breakfast
Staff was really great.
Staff very pleasant. When we arrived our room was 67 degrees and when I asked at the desk they said it will warm with movement in the room. The staff managed the temp and it was not going up. The manager came and told me that the room was not moving so he handed me keys for a new room and apologized. That is excellent customer service and free valet parking. We will stay again. Staff were great
The hotel has a lovely atmosphere. It is brilliantly located and the staff are very friendly and helpful.
The only slight criticism is that the low atmospheric lighting can make the rooms seem a little dark. But that adds to the charm
the room was very spacious and I loved the "older" style decor versus the "new" hotel chain look.
the room was cold and took a while to heat up.
We didn't had any kind of problem in this hotel. Everything was good. Totally recommend it if you are going to Niagara Falls.
Heat turns down by itself and controlled by the front desk
Would be nice to have an in house restaurant
With each and every visit to the Giacomo, I am always greeted by the most friendly staff and they honestly go out of their way to accommodate any thing that I may require. Joy, the Manager, is one of the best and most professional Managers I have run into in a long time, and I am a frequent traveller. My highest recommendations to this small boutique hotel!!!!
Todo en Niagara queda muy cerca por lo que la ubicación del hotel no es importante, sin embargo la atención, instalaciones y comfort de este hotel lo hacen sobresalir de otros ubicados en el mismo sector, muy buena experiencia
I just love the decor in this hotel and I like the bar and the whole vibe. We stay here every year because we enjoy the rooms at this hotel. They are large and well appointed. We love Lewiston NY which is just 10 minutes away.
I'm glad to see the Niagara Falls NY area starting to build up. There is still a need for more restaurants & activities in this area. The hotel is updating carpets, etc. this year which I'm happ to hear. It needs a little bit of touch up.
Art Deco decor Good breakfast Comfortable, clean room Fantastic, helpful staff
Room was a bit cold Room was dark due to limited lighting Motion sensor lights in bathroom made for shocking "midnight runs" :)
The old feel. With modern comfort. Great staff and cool buffet breakfast.
No vending machines. Broken ice machines. Terrible service at bar lounge.
I absolutely love the politeness of the staffs, everyone was courteous and polite. The hotel was beautiful. The room was comfortable, I love the decor, the bed was absolutely comfortable.
The room was a bit cold, but nothing that we couldn't adjust to. We were offered offered a smaller room which would be a bit warmer, as the end units are a bit colder than the rest of the other rooms. We decided to stay as we absolutely loved our room. It really wasn't a major issue. That hotel will be our new home away from home. Love it.
Wi-fi that works well, and is free. Valet parking that's easy and fast. Plus is at no charge. All the staff are great. A Hotel breakfast that's above the average. Above size rooms. It's been a while since I've been impressed by a room. The quietest room that I've stayed in, in a long time. 2nd floor, corner room. No hall noise, due to 6 rooms a floor. Evening cookies delivered to your room. Quick check in and check out. Observation deck on 18th floor. Foggy on the night I went, but a great view.
No safe in room. Centrally controlled room thermostat. Room tended to be rather cool and took a while to heat up. No pen and pad in room. Overall, minor stuff. Nothing that took away from this great Hotel.
Highly recommend ,lots of charm ,not your cookie cutter hotel .
Great place all around.
There was nothing I did not like.
Everything about this place is just wonderful
location was walking distance to the Niagara Culinary School as well the Casino.
Wifi was variable depending on where in the building you were
Our stay at the Giacomo was amazing! From check in to check out we received amazing service & the room was lovely! I dragged myself into the hotel lobby at 12pm on black Friday after being up all night shopping (even though I knew check in wasn't until 4pm) and asked if there was ANY chance my room was ready or would be ready soon - I was tired and ready for a nap. Amazingly they were more then happy to accommodate my early check in! After my nap, I realized that I had forgotten a few things in my truck that I would need for that night. Having read the reviews I knew that it was possible I might have to wait or have trouble accessing my vehicle... it was NO problem... I went down and explained my situation and they offered to bring my truck to the front of the hotel & then put it back - but they were also willing to let me go to my truck on my own. The next evening we were headed out for late dinner and could smell fresh cookies all over the hotel. We asked the concierge where the smell was coming from & they explained they were delivering them to the hotel guests. We left a little disappointed (hahaha) but came back around midnight to a plate of cookies from a smiling concierge staff - the cookies were quite yummy! Loved this hotel, will be back every year for my annual shopping weekend.
We only had neighbours in the room next door for one of the nights we stayed there & it became quite obvious that the walls are pretty thin. We had no reason to complain - it was just casual talking and laughter from next door (nothing that kept us awake or couldn't be tuned out with our own talking or tv watching)... made us aware that the people next door could likely hear us as well as we could hear them though hahaha!
I would have loved room service.. Breakfast in bed...
No room service...
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