Our only complaint is that the internet was slow, but maybe take that with a grain of salt since we should have just stopped trying to do work. Also, 326 Coffee is just down the street with very fast internet.
The attention to detail is fantastic. The art in the room (we stayed in the Orchid Room) and in the common areas is from all over the world and they can tell you where and when they got it. In the bathroom, every item that you need (and maybe forgot) is available, everything is coordinated, high quality, and of course, spotless. The breakfast area and sitting room is quite large yet inviting. It is filled with paintings and other art on the walls, as well as pottery and sculptures on every horizontal surface. Yet it never felt like too much. Bill and Gloria are perfect hosts. They love to tell you about their travels, their art, the local area and nearby destinations, but they also respect your space. We also had our own private door for late night returns.