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Helmsley Middletowne Hotel
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7.4
Top
Based on
119
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Mature couple
Israel
May 21, 2009
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The concierge was knowledgeable and helpful. Staff was pleasant. Lobby was attractive. We had a larger room last time we stayed at the hotel, which was nicer in appearance. |
8 |
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Anonymous
Mature couple
Netherlands
May 7, 2009
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cheap,lot of space in the room, kitchenette as well,excellent bed,clean and comfortable room,more then enough breakfast with strong good coffee,morningpaper New York Times every day,very good positioned in the middle of town with shops and restaurants around the corner : very good deal |
8.5 |
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Joost
Young couple
Eindhoven,
Netherlands
May 6, 2009
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The Location is very good. Near Grand Central Station (train, bus, metro) and only 5 minutes by foot from 5th Avenue and ca. 10 minutes from Times square. Personel in general was very friendly and helpfull. The breakfast is worthless. Very little choice, no place to sit down (it's in the small crowded lobby), food is not refilled in time. The room was OK, even though the bathroom could use an update to 2009 standards. Also there are only two elevators to cover 17 floors, which means a lot of waiting. |
6.5 |
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Paulo
Young couple
ERVEDAL - OHP,
Portugal
May 6, 2009
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The place in town very near the most popular spots. The staff was frendly and very helpfull they did not clean the room in one of the nights although we were out of the room. To have breakfast is better to go early (before 8:15) if you don't want to have the leftovers. |
6.5 |
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Geoffrey
Solo traveller
Oxford,
United Kingdom
April 28, 2009
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location |
7.5 |
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Anonymous
Young couple
France
April 23, 2009
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This hotel is really close to everything in NY. The rooms are confortable and clean. The breakfast time is more like a battlefield, so you have be awake early in the morning. |
5.5 |
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Diana
Mature couple
Bolton,
United States of America
April 21, 2009
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I loved the room I was given. I had a suite that was more than spacious and very comfortable I liked everything about the hotel; I have no negatives whatsoever. |
9.5 |
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Manuel
Young couple
Estoril,
Portugal
April 13, 2009
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Location is very good and the area looks safe. The rooms are spacious and quiet and the bed is big. very clean and has everything needed to a very comfortable stay. Breakfast although not great is included! Breakfast is served in a regular room where you serve yourself and then take the food with you to your room. Rooms could use a makeover, but they are fine either way! |
8 |
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Kristin
Young couple
Loma Linda,
United States of America
April 7, 2009
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The location was great and I felt very safe in this area of town. The complimentary breakfast was very nice in the mornings and had a good variety. The staff was very nice and helpful. Rooms kept clean. The mattress was quite hard. The size of the hotel was small and the decor very outdated. |
7.5 |
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Alberto
Young couple
Brussels,
Belgium
March 14, 2009
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Location, right in midtown... Poor lobby and breakfast, but again for the price of the room in midtown Manhattan you can not ask for much more |
6.5 |
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Anonymous
Solo traveller
Switzerland
March 2, 2009
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It was a convenient location for me. Too bad that the so called continental breakfast did not allow for the bagels to be warmed. It is hard to eat cold bagels for breakfast on a winter morning The coldness of the breakfast |
7 |
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James
Group
maidenhead,
United Kingdom
February 24, 2009
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close enough to times square to walk to (15mins) easy for access to subway for all other attractions to manhatten. could do with a bar or resturant to go to at the end of the night |
8 |
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Irene
Solo traveller
London,
United Kingdom
February 23, 2009
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I have stayed at this hotel before and found the staff excellent. It was clean but the hotel decorations are old. |
7.5 |
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Anonymous
Young couple
United Kingdom
February 19, 2009
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The staff were very friendly, and the free breakfast was great altho you had to be there early to get any!! Not really, altho the room and bathroom could do with a lick of paint just to spruce it up as bit. |
7 |
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Michael
Young couple
ballyfermot, dublin 10,
Ireland
February 18, 2009
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very well situated hotel, not to far from all ameinities, rooms are quite well, you get what you pay for, the breakfast is quite basic |
8.5 |
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Anonymous
With friends
Finland
January 29, 2009
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The service at the hotel was friendly, and the rooms, while a bit worn already, were very tidy and also meticulously cleaned every day. We had taken a slight risk and booked the "run of the house"-option (best available room given upon arrival), and the room we were given was spacious and had a queen size bed. There wasn't really anything we didn't like - those who demand five star facilities and service to be satisfied should book into a five star hotel. Perhaps an easy improvement to be made would be to have a power adaptor at the reception which the guests could borrow - we forgot ours at home and would not have wanted to buy another one. |
9 |
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Anonymous
Family with older children
Australia
January 23, 2009
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The reception staff were friendly. Convenient location "Continental breakfast" was a really poor description. A real disappointment. Hotel generally needs a makeover. Don't rely on interenet provide - outside contractor and they let the hotel down |
7 |
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Anonymous
Family with older children
United States of America
January 7, 2009
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Location, size of rooms, friendly staff, breakfast, rooms with two double beds. It needs some renovation, at least fresh paint and change of carpet |
7.5 |
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Anonymous
Family with older children
United States of America
January 6, 2009
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Locarion The internet didn't work, the room was shabby, and the hotel was overwhelmed with group tours. |
3.5 |
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Anonymous
Mature couple
Belgium
December 30, 2008
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excellent situation, big room, new bathroom - ligth and clean, lots of space to put things to fetch breakfast at the small lobby : never saw any juice, one day no jams or other bread left, had to go down a 2nd time for new coffee, hot water and cups ..; we only tried this twice, after that had our breakfast outside ; better not to advertise that breakfast is included; might give vouchers instead |
6.5 |
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Diane
Family with older children
Blyth,
United Kingdom
December 22, 2008
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The breakfast which the hotel supplied was very good and there was plenty The decor is badly in need of updating and the paintwork was disgusting |
3 |
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Anne
Family with older children
Leatherhead, Surrey,
United Kingdom
November 18, 2008
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Friendly staff, central location, clean rooms. The hotel needs complete renovation to justify the expensive prices charged. A limited serve-yourself breakfast is available in the very small lobby area, which has to be eaten in your bedroom.There are no tea/coffee-making facilities, and no bottled water to drink. |
5 |
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Noreen
Solo traveller
galway,
Ireland
November 13, 2008
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The area is very nice and hotel nice and quiet price very high and when tax added makes it very high |
6.5 |
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Claudia
Solo traveller
Salvador,
Brazil
November 6, 2008
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The room was big! |
7.5 |
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Amanda
With friends
Dublin,
Ireland
November 2, 2008
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the staff were so friendly and helpful |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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