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52 West 13th Steet, Greenwich Village, New York City, NY 10011, United States of America – Show map
Excellent location – rated 9.4/10! (score from 1113 reviews)
Rated by guests after their stay at The Jade Hotel.
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1116 verified reviews
They speak 3 languages
The Jade Hotel's staff speaks: Korean, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1113 reviews
Value for money
Show reviews from:
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Score from 3615 reviews Good
May 24, 2015
Room wat too small. Defective shower design with no shower door and water splashing out onto floor.
May 24, 2015
Great hotel, location excellent.
May 21, 2015
Everyone there was so nice attentive and helpful... Great location... Comfy lobby
May 21, 2015
Staff, room, location
May 19, 2015
-the rooms are seriously small (I couldn't even open my suitcase, not sure how two people would manage in one room) -no minibar or coffee facilities in the room, only a snack basket -the lifts are infuriatingly slow, sometimes I waited for 5+ minutes -staff are lovely and well-meaning, but seem inexperienced (I got rushed out of my room by housekeeping 5 minutes past the checkout time, my room service got sent to a different room) -the quality of food in the restaurant/room service is only mediocre given the price, good desserts though
-the decor of the hotel is wonderful and original -staff are very friendly -location is great, close to dining and shopping
May 18, 2015
Windows dirty in the rooms. Lighting pretty dim. Expensive for the bad housekeeping, only had turn down twice (during a 6 night stay) and kept on forgetting the complimentary water.
The location was great, with great local restaurants. The bar happy hour from 4-7pm was very welcome, after a long New York day. Rooms were small but beds very comfortable. Staff friendly.
May 17, 2015
Friendly staff 2 blocks from where our son lives Relatively quiet for NYC boutique hotel
May 17, 2015
The warm atmosphere in the hotel. The comfort of the bed.
May 16, 2015
Very attentive and helpful staff - thanks !
May 14, 2015
Very small room size
May 12, 2015
The restaurant staff was abysmal. I had a very long flight and decided to have a quick dinner at the hotel - and that was a big mistake. I was parked in the lobby to eat (I guess the algorithm is that you should not wast a restaurant table on a single guest), and forgotten there without a menu for a very long while. Then a menu arrived... but it was the brunch one, not the dinner one, and took another 20-30 to attract the waiter's attention and ask for the correct menu. Getting the blond waiter to come to take the order was also a very lengthy process (and she was clearly not very busy). Similarly, I never managed to get a drink for my meal: by the time the waiter on "duty" (sounds like an euphemism) came to my table, I was done with the food and had no use of a glass of wine anymore, and never managed to get some water either. Baseline: I tried to have a quick dinner there, and it took only 2 hours and 45 minutes to get a cocktail, one dish and no water nor wine for my meal (I could have used a dessert too, but I was not ready to wait until the morning after). I left very unhappy, and in the next 5 days there I never used the restaurant again (once, after a long day, I decided to rather order food to my room). The location is great, but since they are not the only ones well placed and it is not the cheapest option out there, I don't see why one should go there for being treated like that by the restaurant staff. I understand that waiters, that are probably on minimum wage, have stronger incentives to pay attention to tables with many customers (rather than the tables with only one person) to make a living out of tips, but the all experience was beyond rude.
May 11, 2015
Not a bad experience but the rooms are really small. A little too tight. Bou
Loved the location. Close to NYU
May 10, 2015
Perfectly located between the main tourist attractions and museums and the more relaxed lower west-side (you can also get out to Brooklyn and Williamsburg really easily on the L line nearby). Very helpful staff who went out of their way to make sure out stay with them was perfect.
May 9, 2015
The room was very nicely decorated but a bit small for a family. The shower is not fully enclosed & gets water everywhere.
The hotel has a really fun vibe to it the minute you descend the stairs to the lobby. It really feels like an escape from the hustle & bustle of the city.
May 8, 2015
Rooms should have little tea/coffee station
overall experience was fabulous
May 7, 2015
Proximity to the locations I needed to visit in New York. Relaxed and very helpful staff. General ambience of the hotel.
May 6, 2015
Perfect location, beautiful room, not too small, nice and helpful staff. Lots of restaurants and cafes in the area. I will choose this hotel again without a doubt
May 6, 2015
Location and very polite, friendly and helpful staff
May 5, 2015
the room a bit too small, not enough light for reading
May 3, 2015
One small dislike - size of the wardrobe...but we packed knowing this would be a problem.
The staff, location, food, drinks, room - everything was brilliant!!
May 3, 2015
Dinner on first night not so good
Convenience of location and right size
May 2, 2015
Booked queen room but got double. Staff moved us the following morning to higher floor with street side view as originally requested. Disappointing that we were not given this preference originally as I had booked well in advance.
April 30, 2015
The hotel had a very cozy, small hotel feel to it. lt had lots of nooks and crannies for hanging out. Felt old and yet was a new hotel with lots of amenities.
April 28, 2015
It is a very chic boutique hotel in a great location. I would highly recommend stepping up from the classic queen room. It was a bit too small .
April 26, 2015
I really love this hotel. It's very much New York (lived their for 20 years, so I know). Staff was great, very clean, best location. I certainly will be back.
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