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52 West 13th Steet, Greenwich Village, New York City, NY 10011, United States of America – Show map
Excellent location – rated 9.3/10! (score from 1118 reviews)
Rated by guests after their stay at The Jade Hotel.
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1118 verified reviews
They speak your language
The Jade Hotel's staff speaks: Korean, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Private Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Korean, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1118 reviews
Value for money
Show reviews from:
In the upscale SoHo neighborhood, this luxury hotel is close to art galleries, designer shops and popular restaurants. This modern hotel features an outdoor restaurant and all rooms have city views.
Score from 834 reviews Very good
Featuring spectacular views of the skyscrapers and bridges of New York City, this hotel is in the Lower East Side neighborhood of Manhattan. Wi-Fi access is provided in each guest room free of charge....
Score from 139 reviews Excellent
This designer hotel in the Meatpacking District has rooms with separate sitting areas, with floor-to-ceiling windows offering views of the New York skyline or the Hudson River.
Score from 987 reviews Very good
Featuring a sit-down Italian restaurant, a rooftop bar, and a fitness center, Hotel Hugo is in New York. Free Wi-Fi access is available.
Score from 151 reviews Very good
We loved the atmosphere and good vibe of the hotel. Excellent location!
size of room water on the bathroom floor from shower noise at stairwell and elevator lack of hanging space size of drawers in wardrobe
The jade is a dirty has been with poor il tainted staff. I was booked to go agin at the end of my trip? I've cancelled and as a repeat guest won't be returning
No really handicap friendly
the location of the Jade is perfect. I was easily able to walk everywhere I needed to get to.
There was significant damage to the base boards in my room. This did not impact the quality of my stay but was unusual to find so much damage in a relatively new hotel. Having the staff get a cab for my early morning flight was a problem. I waited almost 20 minutes before I walked down to the corner and found one myself.
Location staff nice
Beds where to small linen was torn the phone didn't work
This is the best place to stay in midtown, if you're up to restaurants, bars and nightclubs. The hotel looks like new, it's clean, trendy. The bar is worth the visit for drinks pre-dinner. The rooms have nice decor, the bathroom is large and clean.
The staff sometimes might be picky. My first impression of the hotel was not nice, as I have been given the wrong room (had booked two beds and got one queen bed). After being moved to the right room, I found out that our safe was not working properly. Although I had these two problems solved in a reasanoable amount of time, the staff was not able to redeem my firts impression - as they were acting if it was not their problem. The rooms are a bit small - but worth the price.
Found no fault with our stay. The staff were friendly and helpful. I will be definitely staying there again on my next trip to NYC
Perfect location in the West Village Very helpful staff Cool hotel bar/resto Beautiful décor Excellent value
Cramped rooms (perhaps to be expected in NYC at this price)
Location and the ambience of the hotel.
I had a WiFi issue and when hotel staff couldn't solve it, I received a call from a tech person and it was fixed within minutes. Which was important because I had a deadline and it was after midnight. Great area (between Union Square and the West Village) for shopping and restaurants.
European style shower had GREAT water pressure but it was impossible for the water not to go all over the bathroom. I ended up using extra towels to mop up the excess.... As a runner, I find hotels located in this area less than optimal. It takes a bit of navigation to get to Hudson River Park.
Comfortable beds Friendliness Breakfast Location
Service in restaurant sporadic.. Sometimes excellent , sometimes poor.
The decor and style is lovely, the staff great, a nice bar and restaurant. Location great for walking to Chelsea market and meatpacking bars/restaurants.
The lack of amenities in the room: for this price I would expect tea/coffee facilities in the room, and a minibar. The room was very small but this is normal for NYC. The price was not justified though in my opinion: there are equally nice hotels in NY which are better priced.
There were extra charges unexplained on my visa card, a mystery.
Great location, comfortable and well-appointed room, excellent staff who were always smiling.
I only stayed two days - would have liked more!
friendly helpfull staff Very comfy bed Great view of the Empire State Building
not much storage- drawers especially, but not a deal breaker!
Beautiful new boutique hotel! Awesome location!
Location was excellent. Subway stations, restaurants and amenities within walking distance. Staff very friendly. Hotel was small so it didn't feel too busy.
Stingy with toiletries! They never got replenished. There were 2 of us in the room for 4 days and we never got more than the toiletries that were there when we booked in! So we had to be careful not to overuse them. Seems stingy when paying $400 or more a night!
Great staff. Great location. Very comfortable rooms. Great decor. Very clean.
Coffee tea availability in room. Bench/hanging space in bathroom.
Loved everything, from the friendly, helpful staff to the divine scent that permeated the hotel when you entered the lobby.
Wooden base of the bed stuck out beyond the mattress so we often hit our legs on it, rather painful!!
Great location, rooms cleverly furnished and decorated, staff very friendly and helpful - no complaints whatsoever.
Room a little small, but still comfortable.
Very accommodating staff. Still relatively new property and staff very aware, proud,knowledgable and open to suggestions. Room size not bad for NY. Hotel has a nice vibe, cool bar and restaurant and room service menu.
Nothing serious. Need more places to store items in room and bath. Table space and luggage racks, hanging space etc. When I suggested this, everyone was very responsive and eager for feed back.
Friendly helpful staff. Well appointed rooms and bathrooms. Good wifi. Great location in West Village.
Was only available at much higher rates during my intended return visit due to Fashion Week.
Gorgeous dining room, beautiful, comfortable room-excellent staff from the desk to the doorman!!
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