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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Alley Theater (0.1 miles) Theater District Houston (0.2 miles)
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Newest reviews for The Lancaster Hotel

  • Gregory
      United States of America
    August 28, 2014

    The hotel was in a great location. It was clean, quiet and comfortable. The bar and restaurant were nice.

    The lighting in the bathroom was poor and the room was on the smaller side.

    9.6

  • Henry
      United States of America
    August 26, 2014

    Everything!

    10

  • Robert
      United Kingdom
    August 24, 2014

    The hotel is attractively refurbished, the welcome was warm, the breakfast, especially the muesli, outstanding, Rose and David in the restaurant were wonderful, and the room was very good and comfortable.

    Personally I like a bath, but the shower was a good one. The location is excellent in that it is in the theatre district and a short walk from downtown. Houston is a business city though, and possibly not the best choice for a stopover visit without a car. Not the hotel's fault - it's a great place with great staff.

    9.2

  • Thomas
      United States of America
    August 19, 2014

    The friendly staff and outstanding accommodations.

    10

  • Darryl
      United States of America
    August 17, 2014

    Such personal attention

    10

  • Robert
      United States of America
    August 15, 2014

    Location, quality, service, atmosphere...

    9.6

  • James
      United States of America
    August 13, 2014

    Great location for the arts district.

    8.8

  • David
      United Kingdom
    August 10, 2014

    room

    location lack of open facilities

    5.8

  • Farokh
      United States of America
    August 8, 2014

    Very clean, modern and great staff. Room was very clean, great location.

    Rooms are small. For one is great, but I think for a family would be small.

    10

  • Megan
      United States of America
    August 7, 2014

    All staff were very accommodating and friendly. Room was super nice and spacious.

    Could not regulate water temp in shower.

    7.5

  • Suzanne
      United States of America
    July 28, 2014

    The moment we arrived it was great, the entry smelled wonderful, the staff was so nice, we were in and out a lot, every time we were greeted, ask about our day, we had a late dinner Friday night, oh my! Must have the stuffed figs and the crab cakes, amazing, we will come back.

    10

  • Cheryl
      United States of America
    July 25, 2014

    The staff was great as was the experience at the Lancaster Hotel!

    9.6

  • Paige
      United States of America
    July 25, 2014

    Beautifully furnished and comfortable accomodations, friendly and welcoming staff, outstanding overall value

    can't think of a single thing

    10

  • Pete
      United States of America
    July 22, 2014

    We love the ambiance of this quaint hotel..our #1 hotel in Houston! We really enjoyed visiting with Jeff (bartender) he's a keeper!!!!! Customers for life!!

    ;(

    10

  • Anonymous
      Switzerland
    July 20, 2014

    Limited brfst options

    7.9

  • Haluk
      United Arab Emirates
    July 16, 2014

    It's a great location in downtown Houston where there are nice restaurants and cafe's in walking distance. (Unfortunately, downtown Houston is dead in the evenings but that's another story). The rooms look good and are comfortable. The receptionist (Russell) is super friendly and helpful.

    The first room I got was tiny and looking directly onto another building. When I asked the hotel if they could change it, they did so straight away and put me in a much nicer room.

    8.8

  • Dennis
      United States of America
    July 15, 2014

    Hotels location Awesome beds Free shuttle Transportation Staff Valet Staff

    Hotels overpriced menu Parking fees

    8.8

  • Terutada
      United States of America
    July 15, 2014

    I like the newly renovated lobby and the front desk area. Although you have to buy snacks or beverages from the pantry on the 2nd floor, I like the selections the hotel has to offer. I highly recommend the Lancaster to anyone.

    I wish I had mentioned the room with a tub when I booked. Also, I wish that the hotel staff were a bit more knowledgeble about public transportation of Houston. For example, there is no light rail service on Sundays but I had to find out I actually got to the station on my way to Natural Science Museum. Would have saved a few hours on the trip had I known for that fact. Other than that, I really enjoyed the stay.

    10

  • Alun
      United Kingdom
    July 12, 2014

    Very plush hotel location great for theater district.

    Coffee not very warm at brekkie and $30 to park the car on top of a quite expensive hotel.

    9.2

  • Wanda
      United States of America
    July 8, 2014

    Friendly helpful staff. Shuttle service at one's beck and call. Superb breakfast and presentation. Easily accessible to interesting sites.

    9.2

  • Lynn
      United States of America
    July 6, 2014

    everyone was very helpful-Ryan helped us alot

    we called for pick-up at 11pm but was not told it ended at 11-would of been nice if times were posted

    10

  • Ana
      United States of America
    July 4, 2014

    The room was a good size for an older hotel

    10

  • Patricia
      United States of America
    July 2, 2014

    The staff was outstandingly helpful and friendly. The trip included my mother's 86th birthday and they brought her card and wonderful cheese and fruit plate. The location to the venue was very close and we were able to walk to the Bayou center. The valet was wonderful and patient. great breakfast and wine in evening.

    There was only one elevator working.

    10

  • Kelly
      United States of America
    July 2, 2014

    The new interiors were well coordinated and there is comfortable seating in all the public areas. Also extremely clean and well maintained.

    There was always a line to check in and out.

    10

  • Kristy
      United Kingdom
    June 29, 2014

    Everything was great! I had just immigrated to the US so it was great to have really nice staff greet me throughout my stay; starting with the very nice driver who picked me up at the airport and waited an hour for me to clear immigration (with no complaining or update on why I was late....just patiently waited)! I had the best sleep as the beds were large and super comfy. Loved the decor of the entire hotel. I recommend the Chilean Sea Bass for dinner; was amazing! I called to the front desk to get a bellhops assistance with pay bag and when I got down to checkout, they'd already taken care of everything so I just gave them the room key card and picked up my receipt. Super quick and efficient.

    9.6

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