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61 Exeter Street, Back Bay, Boston, MA 02116 – Show map
Excellent location — rated 9.7/10! (score from 507 reviews)
Rated by guests after their stay at The Lenox.
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The Lenox's staff speak: English
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Fitness centre, Massage, Bicycle rental
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.
Room service, 24-hour front desk, Express check-in/check-out, ATM/cash machine on site, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Allergy-free room, Non-smoking throughout
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 20 per night when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
The Lenox accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 507 reviews
Value for money
Show reviews from:
Connected to The Shops at Prudential Center and Hynes Convention center via skywalk, this hotel is located in the historic Back Bay district of Boston and offers an on-site restaurant.
Score from 338 reviews Very good
This historic Back Bay district hotel is located in the former headquarters of the Boston Police Department. Free Wi-Fi throughout the hotel and an on-site grill and a bar are provided.
Score from 337 reviews Fabulous
This hotel is just a 6-minute walk from Fenway Park and Boston University. It offers in-room spa services and guest rooms with a 32-inch flat-screen TV.
Score from 361 reviews Superb
Overlooking the famous Boston Common and Public Gardens, this historic luxury hotel features in-room massage services and a fine American restaurant. The Boston Opera House is a half-mile walk away.
Score from 908 reviews Fabulous
Room was stark- no pictures on the wall. No atmosphere in the hotel Expensive for what was provided No mini bar Only one bedside table
Service at all levels was excellent. every one was very helpful and anticipated our needs
could hear normal level of conversation from next room
Staff were very friendly and welcoming, location was great. Large room with comfy bed and a quiet neighborhood make for a good night sleep.
The room could have used a little bit more attention, especially the bathroom. The services in the bathroom was not suitable for a hotel of that standard!
everything except the air condition is a little loud
We were here returning our daughter to Boston University. The staff was very attentive, valet parking couldn't be easier. The room was very large for a city hotel, with a fold out sofa for the first night was exactly what we needed. Highlly recommend the cocktails and snacks at the City Bar in the lobby.
We had a handwritten note in our room with champagne welcoming us. The Concierge was wonderful. All the recommendations were great.
Fire alarm at 2:00 am. A patron had too much to drink and had fun with a fire extinguisher. :(
Friendly staff, good food
Eating bar area very dark and uninviting. Also not allowed into bar area as too full!
staff was polite and helpful
pricey for small rooms and tight bathrooms.
- great style - lobster roll in City Table was excellent!
- construction outside - was quite noisy. - staff are not particularly friendly or helpful.
Everything. The staff were very accommodating and all in all a very comfortable hotel. A Junior Suite upgrade was very large with plenty of closet space and a lovely bottle of wine to go with it
Excellent Back Bay location; Friendly, incredibly helpful and generally well-informed staff.
The water pressure in the shower was quite variable, especially on the 11th floor; the Solas bar (attached to the hotel) serves generous portions of good food, but can become unbearably loud and raucous at night, making conversation almost impossible.
Thoughtful, friendly staff. Our room wasn't ready when we arrived after a day of wedding dress shopping. We were offered champagne - two rounds - while we waited. There were 4 of us in our party - my niece, my daughter, my sister and myself. We mentioned that it was my neice's birthday while checking in, and a bottle of wine and a card was waiting for her in the room. The room was spacious and clean. Beds were comfortable. Overall, a wonderful stay.
Great location, close to airport, restaurants & bars Fantastic service
Quite noisy from the street & inside from adjoining rooms too Rooms rather small for the price
great location, great staff, a lot of character in this old hotel
The location is fantastic, the staff are very accommodating and friendly and it is good value for money when you compare it to competitors in similar locations
the two barkeepers
Absolutely everything. Location is A1 Spacious, comfortable rooms. Morning coffee, all day lemon water.
No breakfast options
Very friendly and helpful staff.
The staff were exceptionally attentive, and it was very nice to stay at a characterful boutique hotel within each reach of the convention centre (I was there on business), as well as a nice array of nearby restaurants and shops in easy walking distance.
Really I had no real 'dislikes,' but it just would have been nice to have some artwork both in my room and in the hallways. Blank walls over a long stay can be draining.
We had a fantastic stay at the Lenox and were truly impressed about the friendliness, great support, professional attitude and excellent service attitude of all team members - no exception. Traveling from Europe, this was our only night in Boston on our us tour, but we would certainly would recommend to others and when coming back one day certainly would choose the Lenox again!
They remembered us from previous visits. Doormen always remembered where we were coming from and asked how our day was. Every staff member had a smile on their face...always!
While beds, room etc., were wonderful, the pillows were too soft for my taste. Not a problem, I just prefer a more firm pillow.
Mattresses squeak so much
First class service, central location
The location The nice spacy room The bar The warm welcome The helpfull staff We will stay here again
The staff was great: friendly, professional and attentive. Young, fun and welcoming staff contributed to our stay and made my family's first trip to Boston memorable. I stay in lots of 4 and 5 star hotels for work travel and this group has it down right. 5 stars for the staff!
The guy in the next room who talked loudly on a cell phone whilst seated on the floor of the hallway. Who does that? Doesn't Emily Post rise from her grave to strike down such boorish behavior? Apparently not, so I sent him back into his room. He seemed surprised. Even my teenagers know better.
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