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61 Exeter Street, Back Bay, Boston, MA 02116 – Show map
Excellent location – rated 9.7/10! (score from 510 reviews)
Rated by guests after their stay at The Lenox.
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Fitness Center, Massage, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Private parking is available at a location nearby (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 20 per night when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 510 reviews
Value for money
Show reviews from:
This historic Back Bay district hotel is in the former headquarters of the Boston Police Department. Free Wi-Fi throughout the hotel and an on-site grill and a bar are provided.
Score from 347 reviews Excellent
Connected to The Shops at Prudential Center and Hynes Convention center via skywalk, this hotel is located in the historic Back Bay district of Boston and offers an on-site restaurant.
Score from 348 reviews Very good
In downtown Boston, this redesigned boutique hotel is just a short distance from attractions like Boston Commons and Newbury Street.
Score from 1565 reviews Excellent
This hotel is just a 6 minute walk from Fenway Park and Boston University. It offers in-room spa services and guest rooms with a 32-inch flat-screen TV.
Score from 364 reviews Wonderful
Everything. Polite and welcoming staff. Beautiful public areas. Huge bedroom. Lovely bed linen.
One very small criticism. The quality of the breakfast does not live up to the rest of the hotel.
Surprised how small the "superior" room was! That is the reason for marking the hotel as only good for value, I wouldn't have liked an inferior one! However, we were comfortable in all other respects and will contiue to use the Lenox on future visits.
Location was key. Close to absolutely everything. Staff was also very pleasant and attentive. Anything you need they can get for you.
Room was stark- no pictures on the wall. No atmosphere in the hotel Expensive for what was provided No mini bar Only one bedside table
Service at all levels was excellent. every one was very helpful and anticipated our needs
could hear normal level of conversation from next room
Staff were very friendly and welcoming, location was great. Large room with comfy bed and a quiet neighborhood make for a good night sleep.
The room could have used a little bit more attention, especially the bathroom. The services in the bathroom was not suitable for a hotel of that standard!
everything except the air condition is a little loud
We were here returning our daughter to Boston University. The staff was very attentive, valet parking couldn't be easier. The room was very large for a city hotel, with a fold out sofa for the first night was exactly what we needed. Highlly recommend the cocktails and snacks at the City Bar in the lobby.
We had a handwritten note in our room with champagne welcoming us. The Concierge was wonderful. All the recommendations were great.
Fire alarm at 2:00 am. A patron had too much to drink and had fun with a fire extinguisher. :(
Friendly staff, good food
Eating bar area very dark and uninviting. Also not allowed into bar area as too full!
staff was polite and helpful
pricey for small rooms and tight bathrooms.
All of the common facilities were well maintained. Beds & rooms were very comfortable overall. Staff was top notch top to bottom.
For $250 - $300 per night, I expect at least some water pressure in the shower & a sink that actually drains. Stains on the throw pillows & an extremely stained carpet were also unappealing in this price range.
- great style - lobster roll in City Table was excellent!
- construction outside - was quite noisy. - staff are not particularly friendly or helpful.
Everything. The staff were very accommodating and all in all a very comfortable hotel. A Junior Suite upgrade was very large with plenty of closet space and a lovely bottle of wine to go with it
Excellent Back Bay location; Friendly, incredibly helpful and generally well-informed staff.
The water pressure in the shower was quite variable, especially on the 11th floor; the Solas bar (attached to the hotel) serves generous portions of good food, but can become unbearably loud and raucous at night, making conversation almost impossible.
Thoughtful, friendly staff. Our room wasn't ready when we arrived after a day of wedding dress shopping. We were offered champagne - two rounds - while we waited. There were 4 of us in our party - my niece, my daughter, my sister and myself. We mentioned that it was my neice's birthday while checking in, and a bottle of wine and a card was waiting for her in the room. The room was spacious and clean. Beds were comfortable. Overall, a wonderful stay.
Great location, close to airport, restaurants & bars Fantastic service
Quite noisy from the street & inside from adjoining rooms too Rooms rather small for the price
great location, great staff, a lot of character in this old hotel
The location is fantastic, the staff are very accommodating and friendly and it is good value for money when you compare it to competitors in similar locations
the two barkeepers
Absolutely everything. Location is A1 Spacious, comfortable rooms. Morning coffee, all day lemon water.
No breakfast options
Very friendly and helpful staff.
The staff were exceptionally attentive, and it was very nice to stay at a characterful boutique hotel within each reach of the convention centre (I was there on business), as well as a nice array of nearby restaurants and shops in easy walking distance.
Really I had no real 'dislikes,' but it just would have been nice to have some artwork both in my room and in the hallways. Blank walls over a long stay can be draining.
We had a fantastic stay at the Lenox and were truly impressed about the friendliness, great support, professional attitude and excellent service attitude of all team members - no exception. Traveling from Europe, this was our only night in Boston on our us tour, but we would certainly would recommend to others and when coming back one day certainly would choose the Lenox again!
They remembered us from previous visits. Doormen always remembered where we were coming from and asked how our day was. Every staff member had a smile on their face...always!
While beds, room etc., were wonderful, the pillows were too soft for my taste. Not a problem, I just prefer a more firm pillow.
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