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201 West 79th Street, Upper West Side, New York City, NY 10024, United States of America – Show map
Excellent location – rated 9.3/10! (score from 629 reviews)
Rated by guests after their stay at Hotel Lucerne.
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They speak your language!
Hotel Lucerne's staff speaks: French, Spanish, English, Arabic
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Fitness Center, Spa, Massage
Food & Drink
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 13 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 629 reviews
Value for money
Show reviews from:
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This hotel in Manhattan’s Upper West Side is a 10-minute subway ride from Times Square and 3 blocks from Central Park. It features a gym and rooms with 32-inch flat-screen TVs.
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This Manhattan hotel is a 3-minute walk from Central Park and the 81st Street - Museum of Natural History Subway Station. It features a gym and modern rooms with a flat-screen satellite TV.
Score from 217 reviews Very good
This luxurious Manhattan hotel is 2 blocks from a subway station and within walking distance of Central Park. It features 2 restaurants, a 24-hour fitness center and rooms with a flat-screen TV.
Score from 528 reviews Very good
Peaceful and extremely comfortable - outshone pricier counterparts.
One block away from the museum of natural history.
Cleanliness, Comfort, Bell staff.
Conciere did not listen to our personal requests, seemed to assume that because she was used to the subway system that we should just be able to hop on and go (we r from a small village that has no public transit of any type so this was a big step for us), Also more intent on selling items than assisting if you dont want those items. Front desk staff does not seem to know exactly what is going on. ie when rooms are actually ready, reservation details.
Everything from the doormen to the shower pressure. First class all the way!
Location, the hotel itself, staff, everything, been to many NYC hotels and this is the best
My husband and I stayed here with our children and had a blast. Everyone was so nice and helpful. We don't have a single negative thought.
Upgraded to a small suite, food from Nice Matin, turndown service, windows that open for some fresh air, pretty lobby
Beautiful room with great views
Traditional hotel..room was spotless but small but that is to be expected. Great location and professional desk staff. Doormen didn't offer to get cab even though it was raining, but were courteous and pleasant. Great location...will be back.
I enjoy the location and as a solo traveler it is what I consider a very safe neighborhood.
Nothing really. I would have liked a movie option on the tv.
Not sure if it was Lucerne's fault or booking.com but my bill was $ 120.00 more than I was expecting. I felt like the desk clerk could have worked with me a little when I pointed it out but he didn't offer any solution....just basically "that's the charges". After a good stay, it left a "bad taste in my mouth" when that was my final impression.
I liked being in the upper west after a week of being in Times Square. I love being close to Central park. Lots of laundromats close by. We were upgraded. They minded our luggage while we travelled for a week to New England.
The location and staff are top notch.
While we loved the amount of space in the bedroom and living room, the sofa and carpeting and bedspreads need to be replaced.
very comfortable and beautiful decor
nothing. everything was excellent!
Really nice neighborhood.
The fridge wasn't very cold.
Size of closet
Very quiet and comfortable beds.
Basic hotel but close to Museum of Natural History, Central Park and Zabar's. Readily assessible to subway and great restaurants.
The location was great. Very clean. Helpful staff.
The bed was so uncomfortable! Heater did not work. Very small room (1201). Walls surprisingly thin, could hear all the noise of the people next door and elevators.
Just two blocks away from Central Park in a great neighborhood. Lovely smaller building, lobby in need of an update but that's part of the charm. Very friendly staff, reasonable price.
Walls surprisingly thin, could hear all the coughs and giggles of the family next door.
I liked the restaurant for a great breakfast! Nice,friendly and helpful doormen. Nice rooms. All the staff was very friendly and helpful. I could just move in there and be happy. It could be a home away from home. I have lots of friends who stay there when they are in town and they feel the same way.
Greater water pressure in the shower.
I liked the overall acceptability and respectability of every aspect. We had just come from walking out of the Comfort Inn on Central Park West, which was an appalling, frightening dump, where nothing was acceptable or respectable. We dropped into the friendly arms of the Lucerne, which was like coming home. Room was large, plumbing good, nice staff, excellent bell men, especially one whose name is Laughter. I will never forget him. Okay, the room furniture is a little dated, but I'm awfully tired of those stark, cold "updated" luxury joints. Some upholstered comfort is nice to sink in to at the end of a long day. And there is an excellent French restaurant in the hotel, The Nice Matin. Delicious at every meal. Altogether a pleasure to stay at the Lucerne, feel looked after, be in a wonderful location, and on the town.
Very friendly smiling staff made me feel very welcome Room was extremely clean and comfortable
Can't say I found anything to dislike!
the staff. the convenience of the location
the bathroom was unheated.
Although I stayed 10 days, I could not cancel the last 3 nights two weeks in advance and the final price was far above the one announced by booking.com (extra charge for additional persons, taxes, etc...)