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201 West 79th Street, Upper West Side, New York City, NY 10024, United States of America – Show map
Excellent location – rated 9.2/10! (score from 618 reviews)
Rated by guests after their stay at Hotel Lucerne.
|Room Selected at Check-In|
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Superior King Room|
|Superior Queen Suite with Two Queen Beds|
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618 verified reviews
They speak your language!
Hotel Lucerne's staff speaks: French, Spanish, English, Arabic
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Fitness Center, Spa, Massage
Food & Drink
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 13 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 618 reviews
Value for money
Show reviews from:
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 452 reviews Very good
This hotel in Manhattan’s Upper West Side is a 10-minute subway ride from Times Square and 3 blocks from Central Park. It features a gym and rooms with 32-inch flat-screen TVs.
Score from 980 reviews Good
This hotel offers contemporary suites with free Wi-Fi access and serves a complimentary full breakfast buffet every morning.
Score from 1186 reviews Very good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1431 reviews Very good
the staff. the convenience of the location
the bathroom was unheated.
Although I stayed 10 days, I could not cancel the last 3 nights two weeks in advance and the final price was far above the one announced by booking.com (extra charge for additional persons, taxes, etc...)
The location is great close to everything we wanted to do. Liz the concierge who went to so much trouble to arrange transport to the River Cafe in Brooklyn. Proximity to Zabars. Some of the doormen were very helpful.
Room 612 was the smallest room we have ever had. If you wanted to use the mirror you had to lock the other person in the bathroom. No coffee machine as before. We asked for one 3 times. The first time we were brought another toilet roll.! The receptionist when we first arrive was barely polite.
Location, the room and bathroom of goodsize.
They take too long to make up the room even when asked to do so.
Great location - close to Central Park and the Hudson; professional and friendly staff - from reception to the room service; personable service - staff remember repeat clients and made to feel welcome
Rooms were very clean. No insects.
They charged us 220$ more for three days than expected from the Booking.com document we had in hand. They said it was due to the fact that we were four in a room but this is what we indicated during our booking. The room was very small for four people and my friend who stayed after my departure had a much larger room for one person.
The location was excellent. There were plenty of restaurants nearby, a subway stop was close and you could walk to Central Park.
The hotel was dated. The carpets and bed spreads were old.
Location,free wine cheese
We were given a small handicapped room. The bathroom was flooded with water. After showers. Price over $400.00.I stayed at the hotel many times, never had such a bad experience.
Great location and very easy to get around, clean rooms, can be a little small.
Rooms can be a little small Requested rooms with view - did not get them Requested coffee makers in all rooms - did not get them
location is good
The receptionist is quite cool and not warm at all. The room is quite small and smell not good and fresh.
The staff we absolutely the best you could ask for ..... They upgraded our room ..... And we're all so polite and helpful ........ The only complaint we had was the concierge desk ..... We found out we paid more than double for our Broadway tickets as well double for our hop on off bus tickets ....... But they have nothing to do with the Hotel is what we were told by that desk ....... So Hotel was super .......
Consierge desk ......As first timers to New York we feel they took full advantage of us ........ As we found out we were grossly overcharged for all tickets we purchased from them ...!!!
The people. The Keurig coffee maker.
The location is great, Amsterdam at 79th. But it isn't the theater district or near Times Square.The ambiance and public rooms are upscale. The restaurant next door was excellent for breakfast.
The room was extremely small with a queen bed. It was also expensive at $350 after taxes. Next time we will look further in advance for a larger room at a better rate.
Room at back of building was quiet from street noise and other guests all night, which allowed our children to sleep in.
As with many NYC hotels, the price was a premium. The service level matched the price, I just wish I could afford more than 1 trip per year.
very clean and comfortable. Great shower! very helpful staff. great location.
wish there was a small refrigerator in the room
Location was good for quick walking access to major NYC museums
The hotel is surrounded by small restaurants and cafes which gave us a choice each night as to where we ate. Central park is very close and the area around the hotel is very nice - close to subway which was a bonus. Staff very friendly
All was good in our six nights stay
Location, staff, having a restaurant right in the building.
Did not like having the only ice machine on 2nd floor.
Hotel was clean. Housekeeping was great. Doormen were friendly and helpful. Beds were comfortable. Room was large by New York standards. Location excellent. Everything was wonderful except a serious problem at check-in. Please see my negative comments
At check-in the night manager who identified himself as George refused to honor our reservation because the hotel was overbooked. A call to book-it.com solved our problem. I had emailed the hotel 3 days previously to confirm the reservation and had a copy of the confirming answer from the hotel with me. Even that didn't deter George. The employees at the front desk were not cordial.
Staff were helpful...Room was very well appointed...great deal through Booking.com
Neighborhood feel and much quieter than Midtown, clean and well-kept, close to both subways and parks, friendly staff, nice coffee shop across street, pleasant adjoining restaurant.
"View" was not really much of a view, cleaning staff did not follow the posted water-saving policies, but really I had trouble thinking of anything major I didn't like.
PRICE NO PARKING
old bed spreads. I would have liked those updated. But bathroom is clean and good location for us.
Great location for upper west side; solid,pre-war building; friendly, helpful staff; very pleasant, quiet and clean room; parking garage right across the street; nice restaurant adjacent to lobby; other restaurants nearby
Superb service, cleanliness, decor, great location
a basic continental breakfast would have made the stay even better, although I'm not sure they would have the space
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