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201 West 79th Street, Upper West Side, New York City, NY 10024, United States of America – Show map
Excellent location – rated 9.2/10! (score from 630 reviews)
Rated by guests after their stay at Hotel Lucerne.
|Room Selected at Check-In|
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Superior King Room|
|Superior Queen Suite with Two Queen Beds|
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630 verified reviews
They speak your language!
Hotel Lucerne's staff speaks: French, Spanish, English, Arabic
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Fitness Center, Spa, Massage
Food & Drink
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 13 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 630 reviews
Value for money
Show reviews from:
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Featuring minimalist public spaces, guest rooms and suites, this Midtown Manhattan hotel is half a mile from Pennsylvania Station in Manhattan's exciting NoMad neighborhood.
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My husband and I stayed here with our children and had a blast. Everyone was so nice and helpful. We don't have a single negative thought.
Upgraded to a small suite, food from Nice Matin, turndown service, windows that open for some fresh air, pretty lobby
Beautiful room with great views
Traditional hotel..room was spotless but small but that is to be expected. Great location and professional desk staff. Doormen didn't offer to get cab even though it was raining, but were courteous and pleasant. Great location...will be back.
I enjoy the location and as a solo traveler it is what I consider a very safe neighborhood.
Nothing really. I would have liked a movie option on the tv.
Not sure if it was Lucerne's fault or booking.com but my bill was $ 120.00 more than I was expecting. I felt like the desk clerk could have worked with me a little when I pointed it out but he didn't offer any solution....just basically "that's the charges". After a good stay, it left a "bad taste in my mouth" when that was my final impression.
I liked being in the upper west after a week of being in Times Square. I love being close to Central park. Lots of laundromats close by. We were upgraded. They minded our luggage while we travelled for a week to New England.
The location and staff are top notch.
While we loved the amount of space in the bedroom and living room, the sofa and carpeting and bedspreads need to be replaced.
very comfortable and beautiful decor
nothing. everything was excellent!
Really nice neighborhood.
The fridge wasn't very cold.
Size of closet
Very quiet and comfortable beds.
Basic hotel but close to Museum of Natural History, Central Park and Zabar's. Readily assessible to subway and great restaurants.
The location was great. Very clean. Helpful staff.
The bed was so uncomfortable! Heater did not work. Very small room (1201). Walls surprisingly thin, could hear all the noise of the people next door and elevators.
Just two blocks away from Central Park in a great neighborhood. Lovely smaller building, lobby in need of an update but that's part of the charm. Very friendly staff, reasonable price.
Walls surprisingly thin, could hear all the coughs and giggles of the family next door.
I liked the restaurant for a great breakfast! Nice,friendly and helpful doormen. Nice rooms. All the staff was very friendly and helpful. I could just move in there and be happy. It could be a home away from home. I have lots of friends who stay there when they are in town and they feel the same way.
Greater water pressure in the shower.
I liked the overall acceptability and respectability of every aspect. We had just come from walking out of the Comfort Inn on Central Park West, which was an appalling, frightening dump, where nothing was acceptable or respectable. We dropped into the friendly arms of the Lucerne, which was like coming home. Room was large, plumbing good, nice staff, excellent bell men, especially one whose name is Laughter. I will never forget him. Okay, the room furniture is a little dated, but I'm awfully tired of those stark, cold "updated" luxury joints. Some upholstered comfort is nice to sink in to at the end of a long day. And there is an excellent French restaurant in the hotel, The Nice Matin. Delicious at every meal. Altogether a pleasure to stay at the Lucerne, feel looked after, be in a wonderful location, and on the town.
Very friendly smiling staff made me feel very welcome Room was extremely clean and comfortable
Can't say I found anything to dislike!
the staff. the convenience of the location
the bathroom was unheated.
Although I stayed 10 days, I could not cancel the last 3 nights two weeks in advance and the final price was far above the one announced by booking.com (extra charge for additional persons, taxes, etc...)
The location is great close to everything we wanted to do. Liz the concierge who went to so much trouble to arrange transport to the River Cafe in Brooklyn. Proximity to Zabars. Some of the doormen were very helpful.
Room 612 was the smallest room we have ever had. If you wanted to use the mirror you had to lock the other person in the bathroom. No coffee machine as before. We asked for one 3 times. The first time we were brought another toilet roll.! The receptionist when we first arrive was barely polite.
Location, the room and bathroom of goodsize.
They take too long to make up the room even when asked to do so.
Great location - close to Central Park and the Hudson; professional and friendly staff - from reception to the room service; personable service - staff remember repeat clients and made to feel welcome
Rooms were very clean. No insects.
They charged us 220$ more for three days than expected from the Booking.com document we had in hand. They said it was due to the fact that we were four in a room but this is what we indicated during our booking. The room was very small for four people and my friend who stayed after my departure had a much larger room for one person.
The location was excellent. There were plenty of restaurants nearby, a subway stop was close and you could walk to Central Park.
The hotel was dated. The carpets and bed spreads were old.