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201 West 79th Street, Upper West Side, New York City, NY 10024, United States of America – Show map
Excellent location – rated 9.2/10! (score from 637 reviews)
Rated by guests after their stay at Hotel Lucerne.
|Room Selected at Check-In|
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Superior King Room|
|Superior Queen Suite with Two Queen Beds|
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658 properties in New York City
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638 verified reviews
They speak your language!
Hotel Lucerne's staff speaks: French, Spanish, English, Arabic
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Fitness Center, Spa, Massage
Food & Drink
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 13 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Good furnishings in the room/
The heater was very noisy!!!!!!!!
Housekeeping did not make up our room one day, until we called after 5 pm
The staff did not help with luggage at 2am when we arrived. No luggage racks to use. Staff was less than helpful. Very disappointing
No hotel parking. No valet service. Had to drive around looking for overnight parking.
I liked the charm of the hotel. The staff was professional. I would go back.
The lighting in the rooms. It was on the dark side.
Separate sitting room with TV and mini kitchen
No self service laundry, counter staff not very helpful or friendly. Cost more than we had expected.
close central Park
Walking distance (a long walk!) to everything we wanted to see and close to the subway too.
Lovely staff, Central Park location, good facilities in the suite.
No in-house restaurant, the associated (next door)French Restaurant was limited for family dining.
Perfect for getting around and seeing the city without being in the congestion of the Times Square area. Close to the Park and subway to get anywhere. Lots of dining options without the crowds. Will definitely stay there again.
Location is not bad
concierge wasn't helpful "room service" is from another business not part of the hotel No kettle in the room or available to borrow "baby sitting service" is just a phone number they take no responsibiity
Will definitely stay here again
Good location for subway and Central Park. Clean room and lobby, courteous staff.
Rooms are on the small side however it was not a problem.
The location, the adjacent restaurant (Nice Matin), the comfort of the room, the room's size (corner location), the renovated bathroom, the large closet with enough hangers, the quiet, the European atmosphere...just about everything. For first-timers in New York this hotel was a great find.
room smell, noisy heater
location restaurant attached was good food although breakfasts expensive even with hotel discount
3 coffee makers which didnt work although staff changed every time gym much smaller than implied in photo
Staff was friendly and helpful. Rooms were clean .The location was great- family lives close by.
Rooms was small.
Staff was not particularly nice or helpful except for the concierge.
The windows are poorly insulated, condensation runs off of the glass and floods the windowsill.
Parking on street
location, clean, pleasant staff, let us in at 9am!
a little old fashioned and older shower
The staff is helfull, location is very convenient - half a block to station.very clean. Big room with two double beds.
Like ol American bath rooms with only fixed head in the bath. Parking very expensive ( 45$ a night). Beds ar relatively narrow.
Peaceful and extremely comfortable - outshone pricier counterparts.
One block away from the museum of natural history.
Cleanliness, Comfort, Bell staff.
Conciere did not listen to our personal requests, seemed to assume that because she was used to the subway system that we should just be able to hop on and go (we r from a small village that has no public transit of any type so this was a big step for us), Also more intent on selling items than assisting if you dont want those items. Front desk staff does not seem to know exactly what is going on. ie when rooms are actually ready, reservation details.
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