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Score from 1656 reviews Good 7.8/10

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Newest reviews for The Manhattan Club

  • Oluwatosin
      Nigeria
    August 22, 2014

    The location was excellent. Right in the middle of manhattan

    8.8

  • Ann
      United States of America
    July 1, 2014

    the staff in the breakfast room. sooo friendly and the house keeping staff moved moutains to find us large buttons . for my husbands slacks

    the room we were assigned was accessible only through a service and construction elevator. awful

    5.5

  • Anonymous
      United States of America
    June 29, 2014

    Nicely located

    Under major renovation

    6.7

  • Michael
      Australia
    June 12, 2014

    Loved the location and having a separate bedroom and 2 bathrooms

    Had problems with the elevators ,waited 15 minutes one day as it passed the 14 th floor.rooms very musty smell and very noisy .

    8.3

  • Elizabeth
      United States of America
    May 17, 2014

    Location; valet parking

    construction noise curt check-in/reception staff

    7.5

  • Daniel
      United States of America
    May 11, 2014

    Nice big suite, think the check in staff gave upgrade to bigger suite. I left my license in the room and they did send it back to me. Service was very good on that

    Poor attention to detail (few things didn't work in the room and carpets were still wet from shampooing ) called housekeeping for razor and shave cream, they never brought it. Wi- Fi didn't work ( at least not for me)

    6.3

  • Keith
      Netherlands
    April 29, 2014

    Location, professional staff, bed was very comfortable

    8.8

  • Richard
      United States of America
    April 8, 2014

    great location. comfortable setting.

    could use bathroom heater.

    7.9

  • Humberto
      Canada
    March 15, 2014

    The room set up is awesome and spaciousus

    It does not have. the ability off adjusting roomntemperature, was pretty hot, even with the heater off, tere should be other options such ceiling or portable fan.

    7.9

  • Guillermo
      United States of America
    January 27, 2014

    Location is excellent, staff was great, very friendly and courteous. Anything we requested we were provided for very quickly. Would definitely return.

    Curtains on windows need to be replaced. Bedding for sleeper sofa need improvements. Covers for the sleeper sofa mattress was not as clean as expected. Temperature inside the hotel was too warm, but understandably, it was freezing cold outside the hotel since it was December.

    9.2

  • Anonymous
      United States of America
    January 27, 2014

    We were traveling with two teenage daughters so we loved having two bathrooms. We had to leave early due to a death in our family and we were treated with compassion & were pleasantly surprised that our bill was credited for the night we didn't stay. Thank you!

    Of course we all would like to have to spend a little less, but overall no complaints, maybe wished it was a little closer to Penn Station.

    9.2

  • Glenn
      South Africa
    January 27, 2014

    Nice location for new years eve in NYC

    Getting a phonecall from the hotel trying to sell me timeshare.

    6.7

  • Eran
      Israel
    January 27, 2014

    Great hotel, clean and big rooms. Suites were perfect to fit 4 adults has they had 2 bath rooms. The hotel is 5 min from Times Square and Central Park.

    The hotel is pricey.

    8.3

  • Anonymous
      United States of America
    January 7, 2014

    Size of room was good and location can't be beat. Nice to have a kitchen

    Hotel is showing signs of age, condensation gathered inside on windows and sills, bathroom in need of repair, furniture stained, stale smelling, bathroom small for size of room, could not adjust thermostat so room overheated

    6.3

  • Kirk
      United States of America
    January 3, 2014

    The staff that work's for Manhattan Club was fantastic on taking care of us and providing a very pleasant experience, we enjoyed the location of the hotel and didn't have a single unpleasant experience while we were there. We will definately be back in the future.

    9.6

  • Anonymous
      Canada
    January 2, 2014

    perfect location, excellent rooms, great service

    elevators are slow, would have liked some hot breakfast options

    9.2

  • Wayne
      United States of America
    December 30, 2013

    The room was clean, and the location was great.

    The conciage was extremely poor and very distant. We were at the desk and almost had to pry help out of her. The room was not what it was in the pictures. Queen suites are even bigger at the Holiday Inn. After spending 500 dollars on the room, I had left some medication in the room. They called and had to get a credit card to send it back to me in Colorado. How is that satisfaction? I do not recommend this hotel to anyone, and I am a Windham time share owner.

    5.8

  • Wendy
      Canada
    December 24, 2013

    The location is wonderful. The lounge on the 26th floor is great and the staff were very friendly. Concierge was also very helpful

    Our junior suite was ok but a bit tired. The bathroom was tiny, had cracked floor tiles and the fan did not work.

    7.1

  • Anonymous
      Israel
    December 15, 2013

    Not much.

    No water pressure and was not fixed in two days. Owners very rude when soliciting time share buys.

    5

  • Milton
      United States of America
    December 11, 2013

    the location and the space..

    the carpet was wearing out and the couch was broken down.

    5.4

  • Maureen
      United States of America
    December 6, 2013

    The staff was amazing, especially for a NYC location - always with a smile, helpful, eager to welcome and wish good morning - this included all from the front desk to the food workers, cleaning staff

    no view, much less no sight of outside - our room was on an air shaft (or so we think, since the window was opaque

    9.2

  • Anonymous
      United States of America
    December 3, 2013

    staff and location

    slow elevators, sofa bed and rooms need up dating.

    7.5

  • Andrew
      United Kingdom
    November 24, 2013

    Location

    Old decor

    7.1

  • Giancarlo
      Switzerland
    November 7, 2013

    The location. Close to Times Square and Central Park

    4.2

  • Anonymous
      Canada
    October 15, 2013

    Great location! Close to Central Park, blocks from the main Time Square area and wonderful, friendly staff! You will not be dissapointed in chosing this Hotel!

    9.2

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