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citizenM New York Times Square

hotel Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.

Most recent booking for this hotel was today at 16:19

Score from 1846 reviews Excellent 8.9/10

Newest reviews for The Marmara Manhattan

  • Gianni
    August 8, 2014

    "Rooms" are apartments, with living rooms and kitchen. Great for some longer stay, cooking home etc.

    It is not a hotel. Do not expect hotel facilities like restaurant, services, etc.


  • Jane
      United Kingdom
    July 22, 2014

    Great size with separate bedroom. Staff were very helpful.


  • Robert
      United States of America
    July 19, 2014

    Very spacious apartment like hotel. Living room, dining area, kitchen, bedroom and roomy bathroom. I have heard horror stories about how small the hotels are. It was more than I expected. Looked exactly like it did on line. Excellent Italian restaurant across the street. Very friendly staff.

    It was noisy as there is construction in the area but that can't be helped.


  • Julia
    June 29, 2014

    Spacious rooms. Friendly staff


  • Eric
      United States of America
    June 15, 2014

    spacious rooms

    location was great but at this time a lot of roadwork thus will get better


  • Astrid
      United Kingdom
    June 3, 2014

    We were upgraded to a 3rd floor one bedroom suite as I had requested a lower floor which was very comfortable and clean.

    The noise from the construction road works was so loud that we could not sleep after 7.30 am and also the view was not very nice.


  • Elizabeth
      United Kingdom
    May 31, 2014

    Staff were very friendly and helpful giving great advice. Apartment was lovely, hotel service was unexpected but much appreciated.

    Wi-fi was intermittent, often unable to get it. A little frustrating as is our only way of contacting friends without costing a fortune.


  • Jungchul
      South Korea
    May 30, 2014

    clean spacious room and courteous staff..

    construction site in front of the hotel and 2nd Av. location is a bit dull..


  • Igor
    April 30, 2014

    I really like the location (close to subway and Central Park) as well as basic installations.of the hotel.

    First of all, a never-ended construction nearby- it is really noisy! It is my third stay in Marmara within the last 7 years, and I must admit that the service and the helpfulness of the personal are going down, cleaning is unacceptable in some cases, and Wi-Fi signal is just poor. Overall, it looks like that the overall quality of this hotel is continuing its fall down, so for the next visit to NY I will definitely consider alternative options.


  • Caroline
    April 24, 2014

    Lovely view from our 30th floor apartment. Always cleaned very well and staff extremely helpful

    Only one thing and that was the lift door did not open when it reached our floor on at least two occasions. This was a little scary to say the least


  • Anonymous
    April 20, 2014

    Clean large room with plenty of facilities, the location was good with plenty of public transport close by.

    Noise from the street, did ask for high floor when booking but were put on the 5th asked to be moved after 1st night but was told nothing was available, Disappointed as booked 5 months in advance.


  • Anonymous
      United Kingdom
    April 8, 2014

    Large apartment, light, airy, all facilities including basic cooking utensils, washer/ drier... distant view of Empire State Building. Great well stocked supermarket 5 mins walk.

    Decor tired, verging on basic, carpets stained, needed internet for work but this rarely worked consistently which was stressful, a long way to Midtown but shortish walk to Central Park, big gripe that major subway work directly outside apartment block not mentioned.... relentless noise at times and unsightly. Oh and ironing board an accident waiting to happen. Rickety & no excuse bearing in mind high cost per night.


  • David
    April 1, 2014

    Convenient for upper east activities. Good $$ for Manhattan. Clean. Quiet.

    In pouring rain nobody to help with luggage (showed up after we made it to the lobby). Expensive parking (they need to arrange a rate deal with nearby garages).


  • Melissa
      United States of America
    March 18, 2014

    Far from attractions.


  • Ayako
    March 16, 2014

    wifi connection was so bad, which irritated me all the time location is too far from the city


  • Nestor
    February 10, 2014

    Space and confort. The Staff.


  • Anonymous
    January 27, 2014

    very spacious room, fully equipped kitchen, responsive staff, just 2 blocks to metro

    will need renovation soon


  • Allison
      United States of America
    January 27, 2014

    The view, size of the room, convenience of washer dryer in our room, and a full kitchen! We visit NYC multiple times a year, for the money this hotel has no competition. The rooms are huge, staff is great, clean facility, wonderful!

    Wifi issues ( but they are getting a new system, so is probably resolved by now!).


  • Anonymous
    January 13, 2014

    Staff were very helpful. A good position. Very comfortable


  • Ana
    January 10, 2014

    Silent, clean, organized and comfortable. It is an excelent choice for a family that want to spend time together.

    The subway is not so near.


  • Joanne
    January 6, 2014

    The one bedroom apartment was very spacious and the location was ok for upper east side


  • Karen
      United Kingdom
    January 3, 2014

    Dennis 'the Menace' on the front desk was excellent and made the stay even better with his warm welcome. The appartments are great - really spacious and in a good lcoation with a supermarket, subway, bus service etc all very nearby. The beds are SO comfortable and the linen fantastic. The views are great and we really really enjoyed our stay and would definitely return there/recommend.

    Some of the equipment is starting to age eg. the cooker which was a problem for us as we were trying to cook dinner for 8 on New Years Eve! They could do with supplying tea towels and a few more casserole type / serving dishes but this would all really be the icing on the cake!


  • Reginald
      United States of America
    December 14, 2013

    Nice big room, clean , the desk managers were very efficient and friendly. Metro stop was 5 minute walk from the hotel.

    No complaints


  • Kerry
      United States of America
    December 3, 2013

    Front desk: Informative, helpful, and accomodating especially for out of towners such as us. Never felt pushed by housekeeping even though one of us was a late riser in the am. Doorman was very helpful with advice and directions. One bedroom was nicely laid out.

    The only compromise was the 2nd ave construction project which ,of course , was not MM's fault.


  • Anonymous
      United States of America
    November 28, 2013

    Room was really nice, spacious, comfortable, had full kitchen which was amazing

    guy at the front desk was a bit rude, but all the other people were really nice.


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