The Mosser Hotel  

Free wifi internet access and coffee and muffins in the morning were excellent. Location was fantastic. Good basic hotel and good price compared with others in the area. Felt safe as a solo female traveller.

Alot of noise from the street but I asked for a room in the centre of the hotel, as recommended, and this minimised the noise. Also, beware the taxes and charges that are added above the cost quoted on the website - the cost is much more than it appears online.

The hotel is a great option for visiting San Francisco. It is well placed to go jsut about everywhere in the city, especially walking or taking the bart, subway, buses, or Trolleys. Some people have complained that the rooms are small, but they are well designed and very well organized. I would suggest to older individuals and those who did not travel as youth in pensions to take the rooms with the full baths. The price is really reasonable for down town sf. I did not find the hotel noisy and I found the staff helpful. I would stay there again and will recommend the hotel to my firends.

Exactly what you need for a weekend at a good price. It's like a nice hostel.

Expensive parking in the neighborhood and valet at the hotel was horrendous... Better sans a vehicle.

The location was excellent. The room was not big, but it was big enough for the two of us. The muffins in the morning was very good.

Our neighbours was really loud, but they seemed to be enjoying themselves

Location!

The shared female toilet clogged up in the early afternoon and was not cleared til the following morning.

The staff was friendly, helpful and gave great suggestions on what to do in the city as well as how to navigate on bart. The room was small but perfect for me since I was traveling solo. The bathrooms were surprisingly clean and I never had to wait to use the shower. Location is about a block from union square park and excellent shopping, old navy, ross, adiddas, and incase you forgot the basics... Walgreens... Hotel also provided samples of excellent products including razors, lotion and hair products! I would stay here again!!!

My reservation was lost and took about half an hour to resolve which was inconvenient as I was on a time schedule. I did get up to use the restroom late at night to find that it appeared as if someone vomited and attempted to clean it (poor attempt) the restroom smelled badly and when I tried to contact front desk there was no one availiable. Request a room in the center as even off 4th street rooms are quite noisy! The bell man from the mariott and his whistle can drive a person insane.

Excellent location - walking distance to everything. Reasonable rates. Clean.

I was in the city for a business trip with 07:00 meetings at another location. The blow dryer was not working in my room. I checked the "reset" button as I know how to operate this type of unit. It was not working at all. I went to the front desk the morning of Saturday, October 15th at 06:15am. There was a Filipino man in his early 30's at the desk. I told him the problem. He called a young black man to go to the basement to find another blow dryer. The black man told him he did not know where to find them downstairs, but went anyway. Of course he returned stating he couldn't find anything. The Filipino man then left the desk, went downstairs, and returned, stating to me "they did not have any extra blow dryers". Very frustrating. He made this seem like my problem. Mosser Hotel needs extra blow dryers as back-ups in the event of failure of one in the rooms. Front desk staff need to be more polite. He was rude. He said "what do you suggest"? I asked him what does he suggest? Meanwhile, 15 minutes were lost and I had an 07:00 business meeting at another location 20 minutes away! He then offered me an empty clean room to blow dry my hair. It was a reasonable solution that happened to work because the room by rare chance happened to be empty. Not a permanent solution to this simple problem! Have spare blow dryers and tell all your staff where they are, including the "go-fors"! Problem #2 - At initial check-in, the front desk staff (?)Filipino young woman did not get my signature on the sign-in form. It is their duty to check that the sign-in form is completed properly. It is your form and travelers are often tired or jet-lagged. As a result, I was locked out of my room (room key did not work) and had to come to the desk. Please train your front desk staff in customer service and to be thorough. Problem #3 - On my last day of stay, returning from meetings in the early morning, my room key did not work again.

It was very quite and the staff was EXCELLENT!! Even though we were very nervous about using a shared restroom and shower...it was very clean and easy!! We will keep you guys in mind when we return to San Francisco. Thanks for making a somewhat scary unknown situation into a very romantic evening.

I have no complaints!!! A+++++

It is not one of the conventional us hotels. Has a lot of charm and flair

Tight space.

Clean and inexpensive for San Francisco

Very good staff, clean room and very comfortable bed....awesome

Our room did get very warm at times, we couldn't ajust the temperature, but we left the window open to sleep comfortably

Basic comfort - helpful staff - morning coffee - location

I have stayed here 3 times, each time over the New Year period. Each time Annabelle's has closed on New Years' Day for a week. It is annoying !!

Location and cleanliness