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Customers who viewed Westin New York at Times Square also viewed:

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Most recent booking for this hotel was today at 08:24

Score from 2361 reviews Very good 8.1/10

InterContinental New York Times Square

hotel Towering 36 stories above the city, the Intercontinental Times Square provides guests with front row seats to stunning views of New York’s impressive skyline and the Hudson River.

Most recent booking for this hotel was today at 05:59

Score from 1110 reviews Very good 8.3/10

Hilton Garden Inn Central Park South

hotel A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.

Most recent booking for this hotel was today at 09:54

Score from 737 reviews Very good 8.5/10

citizenM New York Times Square

hotel Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.

Most recent booking for this hotel was today at 09:45

Score from 1901 reviews Excellent 8.9/10

Newest reviews for Westin New York at Times Square

  • Tim
      United Kingdom
    August 28, 2014

    Comfy beds Free water, tea & coffee in room and free wifi with superior deluxe .

    Street outside was scruffy, entrance not very appealing. View from room stated view of a Times Square but if was partial side street view off the Square. Restaurant rarely open for our stay!

    6.7

  • Joedy
      United States of America
    August 26, 2014

    Everything!

    10

  • Jennifer
      United States of America
    August 25, 2014

    The location was great, only a block from Times Square. Check in was friendly and fast! The room was clean and very comfortable. Security made us feel very safe , coming late at night everyone had to show their room key. We would definetly stay here again.

    10

  • Tim
      United Kingdom
    August 24, 2014

    Great rooms, location and helpful staff

    9.2

  • Richard
      United States of America
    August 14, 2014

    great location,staff,accommodations,price,room size,right next door to port authority which was great for us because of taking the bus from the airport. Would definitely stay again. I have stayed at about a dozen hotels in manhattan and this is definitely the best,many elevators and large lobby with many helpful people!

    nothing!

    10

  • Hamden
      Mauritania
    August 8, 2014

    Location is perfect near all attraction areas to see in New York The luggage storage service is perfect.

    Room service, never clean the room. Breakfast was not free & very expensive too for our kid.

    5.8

  • Faisal
      Kuwait
    August 5, 2014

    The housekeeping did not clean our room the first day although we asked for it, and the second day when she did, the cleaning was not so good , she did not replace the dirty glasses, did not add soap , and did not vacum the carpet.

    10

  • Matt
      United Kingdom
    August 3, 2014

    Location and building is great.

    Staff failed to deliver promises. Wrong room type. Had to wait 24hrs to change room. Matainance in new room poor. Bathroom door didn't open fully so we couldn't get my daughters wheel chair in bathroom. Had to lift her in.

    6.7

  • Anonymous
      Australia
    August 1, 2014

    Convenient location

    No free wifi in guest room

    7.1

  • Anonymous
      United States of America
    August 1, 2014

    Clean modern rooms

    Staff was slow to check us in

    9.6

  • Iwona
      Poland
    July 31, 2014

    Nothing. Dark and small room. My son was sleeping on a window....

    Everything. Nothing to complain.

    4.2

  • Frank
      United States of America
    July 29, 2014

    Location and room.

    10

  • Mickie
      United States of America
    July 27, 2014

    everything, the staff was fantastic.

    There was a slight urine smell in the bed and bath area. Not sure if it was the cleaning agent used or the lack of cleaning agent. It appeared in my brothers room as well, this is the reason for my uncertainty as to origin.

    9.2

  • Anonymous
      United Kingdom
    July 27, 2014

    The location was excellent... Could walk to many big attractions. The room was comfortable and the bed excellent. Brilliant and fast service.

    Internet should be included in the room charge and not an extra!

    10

  • Ahmed
      Saudi Arabia
    July 18, 2014

    Location

    8.3

  • Anonymous
      United States of America
    July 13, 2014

    Got upgraded into "Starwood Members" room. Smelled great, view of a busy main street, comfortable beds, clean. Great place!

    10

  • Michael
      United States of America
    July 10, 2014

    Very clean great people working there very helpful

    A/C was not working well would not drop below 70 deg.and it was 93 outside .

    8.8

  • Caroline
      Australia
    July 10, 2014

    loved the location to times square, karina seigler made us feel right at home. the staff were extremely courteous and helpful, loved the security staff who checked our room keys as we came in late at night, that was excellent. made us feel very safe.

    10

  • Anonymous
      United States of America
    July 8, 2014

    Location

    No hair dryer in room I had to ask for it, bellman are not friendly and slow, no phone reception in room !!!!!!!!!! And I were in 15the floor so I had to use wi-fi which I have charged for it per night

    6.7

  • Anonymous
      Canada
    July 6, 2014

    We arrived early and as our room wasn't ready we asked to be called when it was.We never received a call. There was a tray of mouldy cheese fruit and crackers on our coffee table.

    8.8

  • Maryann
      United States of America
    July 4, 2014

    The room and the view were amazing! The room was spotless and so nicely decorated. The views were really beautiful. We had a corner room. The staff was so very nice too. Location was great too.

    The bed was comfortable, linens and all. But the bed was not level so our heads were lower than our feet resulting in a restless night's sleep. Just raise the head of the bed a bit.

    9.6

  • Jane
      Ireland
    June 27, 2014

    From the time we arrived the staff could not have been friendlier or more helpful. We arrived at approx 1pm and despite check in not being til 3pm the reception desk had a room ready immediately. Our bags were taken from us at the door and brought straight up. The room itself was huge! And not just in comparison to standard New York hotels. It was spotlessly clean, huge bed that was extremely comfortable. The room was cleaned fully every day. The room they gave us on 29th floor had an amazing view of the city. The gym facilities are also superb.The hotel was very secure and staff were meticulous in welcoming us in and out of the hotel.the room was very quiet too very little noise from hotel or the busy streets outside. The location was an added bonus, 2 mins walk from Times Square, Port Authority is across the road and the AE and C subway trains are just on the corner. Central Park is also about 10 mins walk. It's right in the theatre district with lots of restaurants nearby in Hell's Kitchen. The gentleman who dealt with us on arrival at front desk was Luis Diaz. He was so genuine, helpful and friendly, he is an asset to the Westin Hotel Chain.

    One issue we had was the lack of wifi in the room. This was a big disappointment as we wanted to use wifi to plan part of our visit and it was only available in the lobby area, which was 90% of the time very busy and loud. For such a renowned hotel group I would assume wifi in rooms would be standard

    10

  • Lisa
      United States of America
    June 24, 2014

    The bed was great, Location was what I wanted.

    Service at the desk lacked friendliness . My room had no refrigerator , microwave or even a coffee pot. I have never stayed any where they didn't have at least one of these. No sofa bed like stated or would have booked a different room. 3 people had to sleep on 1 bed! When I asked the front desk about it she stated that's all they had:( would never stay there again for what I paid. And had to pay for wifi ? What's that!!!

    5.8

  • Eric
      United States of America
    June 14, 2014

    Location and the convenience to get to things easily. The staff were very friendly and helpful and the hotel was impeccably clean and take care of.

    I only wish I could have stayed longer!

    9.6

  • Jane
      United Kingdom
    June 3, 2014

    Very happy with hotel, beds were amazing !

    Nothing

    9.6

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