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270 West 43rd Street, Times Square, New York City, NY 10036, United States of America – Show map
Excellent location – rated 9.2/10! (score from 381 reviews)
Rated by guests after their stay at Westin New York at Times Square.
|One-Bedroom Corner Suite|
|Traditional King Room - Disability Access|
|Grand Deluxe Corner King Room|
|Grand Deluxe Double Room - Disability Access|
|Grand Deluxe King Room - Disability Access|
|Premium Corner King Room|
|Premium King Room|
|Premium Double Room with Two Double Beds|
|Premium Deluxe Suite|
|Deluxe King Room - Disability Access|
|Grand Deluxe Double Room with Two Double Beds|
|Traditional Double Room with Two Double Beds|
|Traditional King Room|
|Traditional Corner King|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Deluxe Corner King Room|
|Grand Deluxe King Room|
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548 properties in New York City
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381 verified reviews
They speak your language
Westin New York at Times Square's staff speaks: Portuguese, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Wired internet is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available at a location nearby (reservation is not needed) and costs USD 71.03 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 30 per person per night when using existing beds.
All older children or adults are charged USD 35 per night for extra beds.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 381 reviews
Value for money
Show reviews from:
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2549 reviews Very good
With easy access to Broadway theaters, Times Square, and Fifth Avenue shopping, this Manhattan hotel offers luxurious guestrooms with stunning views of the city as well as enjoyable facilities.
Score from 731 reviews Good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3003 reviews Good
Towering 36 stories above the city, the Intercontinental Times Square provides guests with front row seats to stunning views of New York’s impressive skyline and the Hudson River.
Score from 1127 reviews Very good
We loved our stay at the Westin. Our corner delux room was fantastic! Views were breathtaking. The resturant was splendid and the service was excellent..
Not one thing:)
Hotel is clean and comfortable Good location, one block from the heart of Times Square
Poor customer service. Didn't feel welcome to the hotel, staff wasn't friendly at all. We had a free room upgrade with the package but was told no possibility to upgrade our room...if it is not possible, why was it offer in the first place? No free wifi in room (free in lobby)
Lack of cleanliness
Room was really nice, comfy bed and great view of the City. Excellent location, a block away from Times Square. Would highly recommend!
the hotel has an great location,few meters to the times square,the people by the desk are very friendly and helpfuly,check out and check in are very fast,the supervisor is great and very helpfuly and the few in the corner rooms is amazing!
sometimes the full seats by the lobby are too crowded and no free wifi at the room, but at last we got it for free.
good location- soundproof room
escelator was not working
Location was excellent and rooms very clean and comfortable
Charged extra on arrival
Beautiful view of all the action !
Automative mini bar adds items to your bill if you move an item inside the mini bar fridge
The staff were very attentive and helpful.We especially appreciated Pedro's service at breakfast. Location of the hotel is excellent.
Lack of free wifi in the room.
Didn't feel the reception staff were very friendly on arrival or departure. No information regarding hotel amenities either from reception or in room
The rooms are very small and poorly decorated. My opinion it did not worth the money I paid.
I requested for a higher floor so my friends visiting from California can see a bit of NYC view and the staff gave it to me. In spite of the many happenings around the hotel area the room was quiet.
location and rooms
Excellence service & staff & room was lovely too. Stayed on 22nd floor with excellent views & very quiet to sleep :)
Good location, very convenient, clean and quiet room
upgraded room without much benefit, no free internet access in room
A bit pricy
Staff was professional and helpful. The room was clean, the bed/mattress was so comfortable and felt wonderful at the end of the day of sightseeing, walking and shopping. We enjoyed our stay and would stay at the Westin again.
I have no complaints about this hotel.
Location was perfect, you are in the heart of Times Square. The room is nicely decorated and has good accommodations (comfy bed, big TV, mouthwash and other items, nice shower/bath tub, robes, etc).
The walls were paper thin. I was woken up several times by a crying baby in the room next door. The staff are very rude and unpleasant. Had issues with check in staff and security. For a diamond rated hotel, the staff just doesn't go above and beyond. You are treated much like a number. We didn't even know if there was a pool, gym, or spa and if so where they were. We found out on our way to check out that there was a movie theater attached. Would have been nice to know. A tour/rundown would be nice instead of a "here's your key, next in line" attitude. Definitely not worth the money.
Location was excellent. Beds and shower were heavenly.
Tv didnt get a good reception but since we were out and about most of our time no big deal. Just wanted to check in for local news.
No free internet service For the price of the hotel there should be free internet service
The telephone service was very poor. It was difficult for family /friend members to access phone line to call use while staying there.
Excellent location for those looking for the main touristic attractions. Comfortable bedrooms.
Some workers can be very rude an unpolished. I had a terrible experience with a bald guy the storage the luggage, and a friend of mine had the same problem with the very same guy.
Right in the heart is Times Square and theater district. Great food options all around. Room service was amazing. Only complaint was there was no spa. Would have been nice to get a massage after shopping all day.
Umm actually the room services are not that good.we had some problem with our hair dryer so we called the front desk,first time they said they will send a new one to our room.But then we waited for half an hour they still didn't come.So we called the front desk the second time but then they still didn't send.We waited until 1:00 in the midnight .Yeah ,they just didn't send.Maybe it's becuz we didn't sound like a Native American.idk why the room services is such a bad quality.
Comfy beds Free water, tea & coffee in room and free wifi with superior deluxe .
Street outside was scruffy, entrance not very appealing. View from room stated view of a Times Square but if was partial side street view off the Square. Restaurant rarely open for our stay!
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