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270 West 43rd Street, New York City, NY 10036, United States of America – Show map
Excellent location – rated 9.2/10! (score from 432 reviews)
Rated by guests after their stay at Westin New York at Times Square.
|Premium Corner King Room|
|One-Bedroom Corner Suite|
|Premium King Room|
|Premium Double Room with Two Double Beds|
|Premium Deluxe Suite|
|Grand Deluxe Corner King Room|
|Grand Deluxe Double Room with Two Double Beds|
|Traditional Double Room with Two Double Beds|
|Traditional King Room|
|Traditional Corner King|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Deluxe Corner King Room|
|Grand Deluxe King Room|
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534 properties in New York City
Including hotels, apartments, villas and more.
432 verified reviews
They speak your language!
Westin New York at Times Square's staff speaks: Portuguese, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Wired internet is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available at a location nearby (reservation is not needed) and costs USD 71.03 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 30 per person per night when using existing beds.
All older children or adults are charged USD 35 per night for extra beds.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 432 reviews
Value for money
Show reviews from:
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2726 reviews Very good
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 3000 reviews Good
In the Theater District of Manhattan, 5 blocks from Times Square, this hotel features a fitness center and rooms equipped with 46- inch flat-screen TVs.
Score from 1610 reviews Very good
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 3010 reviews Very good
Great location! Room was comfortable and clean.
Bed was a bit hard and uncomfortable.
Everything is close: Broadway theatres, fashion district, great restaurants.You can go to the movies and restaurants without even leaving the building.
Very good location and friendly staff (with exception of Concierge)
Concierge was neither well-informed or helpful. When asked for dining suggestions, he really had nothing to offer us beyond a few coupons which listed his name as providing the referral. Clearly he referred these restaurants not because they were above average but because he would receive credit for sending us there. Not acceptable service for a NYC upscale hotel.
the hotel was rather expensive
Location Cinema theater right downstairs Starbucks in the building
1. Location 2. Breakfast 3. Cleanliness 4. Comfort of bed 5. Quiet room 6. Problems alleviated quickly and to my satisfaction
1. The fact that I was initially given a handicap room when I was supposed to have a traditional king room. 2. AND it was next to the elevator bank. (Both problems were solved, but it took more of our time than it should have if given the proper room.)
I liked the location and services of the hotel.
Nothing to say
the way the booking was handled
Poor customer service.
location and staff
the main entrance
Excellent location. Friendly and accommodating employees.
We were only staying one night and our room was not ready until 7pm which is ridiculous. Also, rooms can only accommodate up to 4 people max which made it difficult for our family of 5. We had to rent two rooms.
Great location, less than a 5 minute walk to Times Square Good size rooms that were clean and housekeeping very good Given a room on 22nd floor which had nice views Would stay here again purely on location
A Very expensive hotel, therefore I do not feel there should be an additional charge on top to use in your room. In house restaurant not very accommodating and again expensive but breakfast was enjoyable and good variety 1 500ml bottle of complimentary water per day - there were 3 of us sharing a room
My room didn't get cleaned after 2 nights at Westin. Concierge on the Jan 1 seemed uninterested in giving us information he put on airs has if we were annoying him. The concerige on the 31 Dec was giving us tons if helpful information she was genuine and nice.
Great location on Manhattan.
I loved the location at times square.
Cleaniness of the rooms where not good.
Fabulous place to stay and great concierge. Delicious room service
Reception staff could be more welcoming....
The location was good and convenient especially if you are keen to watch a few plays. The bed was very comfortable.
The room was very basic. The toilet was average and the 'special' shower head was not effective as the pressure was low.
The service at the front desk was good but there's always a queue. It would make more sense to have more staff on during busy times.
Thecinceirge on duty had a very poor attitude when I went to him to explain after checking in our keycard did not work. While he appeared to be idol he told me to join a very long queue for front desk having previously queued to check in. I felt this was ridiculous and not what I expect from the Westin.
Location was great-- bell man were awesome
Forgot to leave towels in the room two days in a row
We celebrated our 10 yr anniversary and could not have been more impressed with the Westin. The staff, facilities and location can't be beat!
The bed was great, the hotel was very nice and very clean.
There was a robe hanging in the bathroom that had stains all over it. It looked like grey paint. There was only one robe and Most hotels have 2 in the room but wouldn't put it on anyway as it was not clean.
Location is good.
Traffic is horiffic,
Good location. Fancy room. Accommodating reception in terms of getting me my room early.
The bell boys taking care of the luggages need to be a little less rude. Despite being slow and grumpy, they expected a good tip from their guests. I did not enjoy being reminded to wait and be patient, while other privileged guests were being given preferrential treatment in terms of having their requests being entertained first.
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