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270 West 43rd Street, Times Square, New York City, NY 10036 – Show map
Excellent location – rated 9.2/10! (score from 347 reviews)
Rated by guests after their stay at Westin New York at Times Square.
|One-Bedroom Corner Suite|
|Traditional King Room - Disability Access|
|Grand Deluxe Corner King Room|
|Grand Deluxe Double Room - Disability Access|
|Grand Deluxe King Room - Disability Access|
|Premium Corner King Room|
|Premium King Room|
|Premium Double Room with Two Double Beds|
|Premium Deluxe Suite|
|Deluxe King Room - Disability Access|
|Grand Deluxe Double Room with Two Double Beds|
|Traditional Double Room with Two Double Beds|
|Traditional King Room|
|Traditional Corner King|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Deluxe Corner King Room|
|Grand Deluxe King Room|
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347 verified reviews
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Westin New York at Times Square's staff speaks: Portuguese, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Wired internet is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available at a location nearby (reservation is not needed) and costs USD 71.03 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 30 per person per night when using existing beds.
All older children or adults are charged USD 35 per night for extra beds.
Free! One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 347 reviews
Value for money
Show reviews from:
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2411 reviews Very good
In Times Square, this charming Manhattan hotel is a 10-minute walk from Rockefeller Center and is a 3-minute train ride from the Empire State Building.
Score from 2891 reviews Review score
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 2377 reviews Good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 892 reviews Very good
A bit pricy
Location was perfect, you are in the heart of Times Square. The room is nicely decorated and has good accommodations (comfy bed, big TV, mouthwash and other items, nice shower/bath tub, robes, etc).
The walls were paper thin. I was woken up several times by a crying baby in the room next door. The staff are very rude and unpleasant. Had issues with check in staff and security. For a diamond rated hotel, the staff just doesn't go above and beyond. You are treated much like a number. We didn't even know if there was a pool, gym, or spa and if so where they were. We found out on our way to check out that there was a movie theater attached. Would have been nice to know. A tour/rundown would be nice instead of a "here's your key, next in line" attitude. Definitely not worth the money.
Location was excellent. Beds and shower were heavenly.
Tv didnt get a good reception but since we were out and about most of our time no big deal. Just wanted to check in for local news.
No free internet service For the price of the hotel there should be free internet service
The telephone service was very poor. It was difficult for family /friend members to access phone line to call use while staying there.
Comfy beds Free water, tea & coffee in room and free wifi with superior deluxe .
Street outside was scruffy, entrance not very appealing. View from room stated view of a Times Square but if was partial side street view off the Square. Restaurant rarely open for our stay!
The location was great, only a block from Times Square. Check in was friendly and fast! The room was clean and very comfortable. Security made us feel very safe , coming late at night everyone had to show their room key. We would definetly stay here again.
Great rooms, location and helpful staff
great location,staff,accommodations,price,room size,right next door to port authority which was great for us because of taking the bus from the airport. Would definitely stay again. I have stayed at about a dozen hotels in manhattan and this is definitely the best,many elevators and large lobby with many helpful people!
Location is perfect near all attraction areas to see in New York The luggage storage service is perfect.
Room service, never clean the room. Breakfast was not free & very expensive too for our kid.
The housekeeping did not clean our room the first day although we asked for it, and the second day when she did, the cleaning was not so good , she did not replace the dirty glasses, did not add soap , and did not vacum the carpet.
Location and building is great.
Staff failed to deliver promises. Wrong room type. Had to wait 24hrs to change room. Matainance in new room poor. Bathroom door didn't open fully so we couldn't get my daughters wheel chair in bathroom. Had to lift her in.
No free wifi in guest room
Clean modern rooms
Staff was slow to check us in
Nothing. Dark and small room. My son was sleeping on a window....
Everything. Nothing to complain.
Location and room.
everything, the staff was fantastic.
There was a slight urine smell in the bed and bath area. Not sure if it was the cleaning agent used or the lack of cleaning agent. It appeared in my brothers room as well, this is the reason for my uncertainty as to origin.
The location was excellent... Could walk to many big attractions. The room was comfortable and the bed excellent. Brilliant and fast service.
Internet should be included in the room charge and not an extra!
Got upgraded into "Starwood Members" room. Smelled great, view of a busy main street, comfortable beds, clean. Great place!
Very clean great people working there very helpful
A/C was not working well would not drop below 70 deg.and it was 93 outside .
loved the location to times square, karina seigler made us feel right at home. the staff were extremely courteous and helpful, loved the security staff who checked our room keys as we came in late at night, that was excellent. made us feel very safe.
No hair dryer in room I had to ask for it, bellman are not friendly and slow, no phone reception in room !!!!!!!!!! And I were in 15the floor so I had to use wi-fi which I have charged for it per night
We arrived early and as our room wasn't ready we asked to be called when it was.We never received a call. There was a tray of mouldy cheese fruit and crackers on our coffee table.
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