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270 West 43rd Street, Times Square, New York City, NY 10036 – Show map
Excellent location – rated 9.2/10! (score from 337 reviews)
Rated by guests after their stay at Westin New York at Times Square.
|One-Bedroom Corner Suite|
|Traditional King Room - Disability Access|
|Grand Deluxe Corner King Room|
|Grand Deluxe Double Room - Disability Access|
|Grand Deluxe King Room - Disability Access|
|Premium Corner King Room|
|Premium King Room|
|Premium Double Room with Two Double Beds|
|Premium Deluxe Suite|
|Deluxe King Room - Disability Access|
|Grand Deluxe Double Room with Two Double Beds|
|Traditional Double Room with Two Double Beds|
|Traditional King Room|
|Traditional Corner King|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Deluxe Corner King Room|
|Grand Deluxe King Room|
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337 verified reviews
We speak your language
Westin New York at Times Square's staff speak: Portuguese, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Wired internet is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 71.03 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 30 per person per night when using existing beds.
All older children or adults are charged USD 35 per night for extra beds.
Free! One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Westin New York at Times Square accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 337 reviews
Value for money
Show reviews from:
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2361 reviews Very good
Towering 36 stories above the city, the Intercontinental Times Square provides guests with front row seats to stunning views of New York’s impressive skyline and the Hudson River.
Score from 1110 reviews Very good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 737 reviews Very good
Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.
Score from 1901 reviews Excellent
Comfy beds Free water, tea & coffee in room and free wifi with superior deluxe .
Street outside was scruffy, entrance not very appealing. View from room stated view of a Times Square but if was partial side street view off the Square. Restaurant rarely open for our stay!
The location was great, only a block from Times Square. Check in was friendly and fast! The room was clean and very comfortable. Security made us feel very safe , coming late at night everyone had to show their room key. We would definetly stay here again.
Great rooms, location and helpful staff
great location,staff,accommodations,price,room size,right next door to port authority which was great for us because of taking the bus from the airport. Would definitely stay again. I have stayed at about a dozen hotels in manhattan and this is definitely the best,many elevators and large lobby with many helpful people!
Location is perfect near all attraction areas to see in New York The luggage storage service is perfect.
Room service, never clean the room. Breakfast was not free & very expensive too for our kid.
The housekeeping did not clean our room the first day although we asked for it, and the second day when she did, the cleaning was not so good , she did not replace the dirty glasses, did not add soap , and did not vacum the carpet.
Location and building is great.
Staff failed to deliver promises. Wrong room type. Had to wait 24hrs to change room. Matainance in new room poor. Bathroom door didn't open fully so we couldn't get my daughters wheel chair in bathroom. Had to lift her in.
No free wifi in guest room
Clean modern rooms
Staff was slow to check us in
Nothing. Dark and small room. My son was sleeping on a window....
Everything. Nothing to complain.
Location and room.
everything, the staff was fantastic.
There was a slight urine smell in the bed and bath area. Not sure if it was the cleaning agent used or the lack of cleaning agent. It appeared in my brothers room as well, this is the reason for my uncertainty as to origin.
The location was excellent... Could walk to many big attractions. The room was comfortable and the bed excellent. Brilliant and fast service.
Internet should be included in the room charge and not an extra!
Got upgraded into "Starwood Members" room. Smelled great, view of a busy main street, comfortable beds, clean. Great place!
Very clean great people working there very helpful
A/C was not working well would not drop below 70 deg.and it was 93 outside .
loved the location to times square, karina seigler made us feel right at home. the staff were extremely courteous and helpful, loved the security staff who checked our room keys as we came in late at night, that was excellent. made us feel very safe.
No hair dryer in room I had to ask for it, bellman are not friendly and slow, no phone reception in room !!!!!!!!!! And I were in 15the floor so I had to use wi-fi which I have charged for it per night
We arrived early and as our room wasn't ready we asked to be called when it was.We never received a call. There was a tray of mouldy cheese fruit and crackers on our coffee table.
The room and the view were amazing! The room was spotless and so nicely decorated. The views were really beautiful. We had a corner room. The staff was so very nice too. Location was great too.
The bed was comfortable, linens and all. But the bed was not level so our heads were lower than our feet resulting in a restless night's sleep. Just raise the head of the bed a bit.
From the time we arrived the staff could not have been friendlier or more helpful. We arrived at approx 1pm and despite check in not being til 3pm the reception desk had a room ready immediately. Our bags were taken from us at the door and brought straight up. The room itself was huge! And not just in comparison to standard New York hotels. It was spotlessly clean, huge bed that was extremely comfortable. The room was cleaned fully every day. The room they gave us on 29th floor had an amazing view of the city. The gym facilities are also superb.The hotel was very secure and staff were meticulous in welcoming us in and out of the hotel.the room was very quiet too very little noise from hotel or the busy streets outside. The location was an added bonus, 2 mins walk from Times Square, Port Authority is across the road and the AE and C subway trains are just on the corner. Central Park is also about 10 mins walk. It's right in the theatre district with lots of restaurants nearby in Hell's Kitchen. The gentleman who dealt with us on arrival at front desk was Luis Diaz. He was so genuine, helpful and friendly, he is an asset to the Westin Hotel Chain.
One issue we had was the lack of wifi in the room. This was a big disappointment as we wanted to use wifi to plan part of our visit and it was only available in the lobby area, which was 90% of the time very busy and loud. For such a renowned hotel group I would assume wifi in rooms would be standard
The bed was great, Location was what I wanted.
Service at the desk lacked friendliness . My room had no refrigerator , microwave or even a coffee pot. I have never stayed any where they didn't have at least one of these. No sofa bed like stated or would have booked a different room. 3 people had to sleep on 1 bed! When I asked the front desk about it she stated that's all they had:( would never stay there again for what I paid. And had to pay for wifi ? What's that!!!
Location and the convenience to get to things easily. The staff were very friendly and helpful and the hotel was impeccably clean and take care of.
I only wish I could have stayed longer!
Very happy with hotel, beds were amazing !
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