New York Helmsley Hotel

servis, pokoj, obsluha, bylo vše v naprostém pořádku

Rozumna cena ubytovani vzhledem k urovni hotelu a cen v New Yorku. Velmi dobra poloha - stanice metra vedle hotelu, v pesi vzdalenosti Times Square, nakupy a divadla na Broadway, Empire State Building.

Pomerne velky hluk z ulice presto ze jsme meli pokoj v 35 patre. Draha snidane - lze resit snidani v kavarnach kolem hotelu.

Korektní a příjemné služby. usměvavý personál. Výborná poloha v centru.

V pokoji byla zima, topení nešlo ovládat. Okna profukovala jako otevřená. Koupelna byla stará a velmi vybydlená, sprcha téměř k nepoužití.

Líbil se nám výhled z okna (rohové okno)

The fact that they renovated the lobby during my stay did not affect me in the room at all. The place has 40 floors...

A doorman guided me into a taxi that was waiting by the roadside, not wanting to have me take the next cab waiting in line. This was obviously a friend of his that was waiting to shark a customer. When I arrived at the airport mysteriously all my credit cards did not work in the taxi because of "poor reception" so he could only take cash. I had to leave my luggage in the taxi and run into the airport to get cash. Equally mysterious he could not produce other than a home made receipt. This delayed me at least 15 minutes at the aiport and was very unpleasant. The Helmsley should not be allowing this sort of dealings to be carried out by their doormen. I will be happy to provide a description of the guy if asked to by the hotel.

Fantastic midtown location for sightseeing, shopping, exploring - all the usual things you do in Manhatten. The room and bathroom were warm and clean and the beds particularly comfortable. We had a great view of the city from our room on the 23rd floor but, on the downside, we were sometimes woken during the night with noise from the streets but, hey, this is New York!! The staff were always very friendly and courteous.

The hotel was undergoing a complete refurbishment of its restaurant and bar so there was much disruption on the ground floor. However, they had made great efforts to assist guests by 'beefing up' the room service menu and offering help to obtain carry out food if you wanted it.

the location is great but the price is high for what you get. On the other hand we looked at other hotels in NYC and realized it is just an expensive city

the hotel was under construction. The "renovated rooms had peeling wallpaper and lamps that didn't work. Not much to say for this hotel.

I liked the location and the concierge service, though the accuracy of the advice given was uneven. I liked the room and its view of the Chrysler building and the New York skyline.

They did not service my room every day, even after being notified of the fact two times in the same day. They were in the throes of construction, but did not disclose this prior to my visit. There was no restaurant connected with the hotel or adjacent to it.

comfortable beds, good location, excellent rooms

I was disappointed to find the entire lobby under heavy reconstruction. Very unpleasant sight. Your web site speaks of "redecoration" and shows pictures of how it will look, not certainly how it looks now. Very disappointing, also because I had invited friends to stay with me. You have to be honest, also when in difficult situations.

Location to major tourist attractions, quick walk. Staff was very helpful, & nice. Rooms were large and very clean with a great view of the Empire State Building. Great little cafe next door - Pax.