New York Helmsley Hotel

Vi var en familie på fire, mor far og to voksne jenter som i fire døgn delte et rom. Det føltes ikke trangt, selv om vi hadde store kofforter. Det var skap og hyller, og på badet var det god plass til å sette fra seg ting. Hyggelig og hjelpsom betjening som ordnet opp straks vi sa fra, f.eks. da toalettet ble tett. Ble spurt under innsjekking om vi ville bo høyt oppe eller langt nede. Vi valgte utsikt fra 30.etasje. Helt fantastisk.

Meget sentral beliggenhet! Gode metro og bussforbindelser. Nær flybuss til Newark og Laguardia

Billigere frokost og middager på hotellet vil gjøre det mer atraktivt. 700 kr for frokost for en fam på 4 er alt for dyrt!!!

At det var bra standard og lå veldig sentralt.

Det var litt varmt på rommet selv om air conditon var på. Vi klaget ikke, så egentlig er vel dette ikke noe å nevne kanskje.

Kort avstand til alt, flott hotell.

Badekaret kan forbedres og varmen på rommet.

bra utsikt over byen

Meget dyrt i forhold til standaren. Ikke noe 4 stjernes hotell. Kanskje 3

Veldig blid og serviceorientert personale. Bra treningsstudio.

Det var store fine rom og en hyggelig betjening. Spesielt servicen ved døren var god og hyggelig

Syntes baren var dyr og upersonlig. Burde valgt litt mer lys eller lysere farger.

The fact that they renovated the lobby during my stay did not affect me in the room at all. The place has 40 floors...

A doorman guided me into a taxi that was waiting by the roadside, not wanting to have me take the next cab waiting in line. This was obviously a friend of his that was waiting to shark a customer. When I arrived at the airport mysteriously all my credit cards did not work in the taxi because of "poor reception" so he could only take cash. I had to leave my luggage in the taxi and run into the airport to get cash. Equally mysterious he could not produce other than a home made receipt. This delayed me at least 15 minutes at the aiport and was very unpleasant. The Helmsley should not be allowing this sort of dealings to be carried out by their doormen. I will be happy to provide a description of the guy if asked to by the hotel.

Fantastic midtown location for sightseeing, shopping, exploring - all the usual things you do in Manhatten. The room and bathroom were warm and clean and the beds particularly comfortable. We had a great view of the city from our room on the 23rd floor but, on the downside, we were sometimes woken during the night with noise from the streets but, hey, this is New York!! The staff were always very friendly and courteous.

The hotel was undergoing a complete refurbishment of its restaurant and bar so there was much disruption on the ground floor. However, they had made great efforts to assist guests by 'beefing up' the room service menu and offering help to obtain carry out food if you wanted it.

the location is great but the price is high for what you get. On the other hand we looked at other hotels in NYC and realized it is just an expensive city

the hotel was under construction. The "renovated rooms had peeling wallpaper and lamps that didn't work. Not much to say for this hotel.

I liked the location and the concierge service, though the accuracy of the advice given was uneven. I liked the room and its view of the Chrysler building and the New York skyline.

They did not service my room every day, even after being notified of the fact two times in the same day. They were in the throes of construction, but did not disclose this prior to my visit. There was no restaurant connected with the hotel or adjacent to it.

comfortable beds, good location, excellent rooms