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New York Helmsley Hotel
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您打算什么时候入住New York Helmsley Hotel?
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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Chun
团体
上海市,
中国
2008 十月 26
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入住酒店后，经与酒店总台商量同意退掉后面的二天订房，但是入住时信用卡上刷的钱至今还未退回来，总台说这- 与预订网络有关，请问我们到底应该怎么办？ |
7 |
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匿名
独行客
美国
2009 十月 27
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The staff was very well trained. Room service was right on time. The location was great. I would stay here again. The lobby was being renovated which I was made aware of before I booked. This is why I gave a low rating for facilites. |
7 |
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匿名
独行客
挪威
2009 十月 26
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The fact that they renovated the lobby during my stay did not affect me in the room at all. The place has 40 floors... A doorman guided me into a taxi that was waiting by the roadside, not wanting to have me take the next cab waiting in line. This was obviously a friend of his that was waiting to shark a customer. When I arrived at the airport mysteriously all my credit cards did not work in the taxi because of "poor reception" so he could only take cash. I had to leave my luggage in the taxi and run into the airport to get cash. Equally mysterious he could not produce other than a home made receipt. This delayed me at least 15 minutes at the aiport and was very unpleasant. The Helmsley should not be allowing this sort of dealings to be carried out by their doormen. I will be happy to provide a description of the guy if asked to by the hotel. |
8.5 |
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匿名
携带年纪较小的儿童的家庭
美国
2009 十月 21
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room was clean and they held our bags when we checked out so we could see a show before leaving the city the room was too warm and there was no way to control the temperature |
7 |
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Gillian
携带年纪较大的儿童的家庭
Killearn, Nr Glasgow,
英国
2009 十月 21
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Fantastic midtown location for sightseeing, shopping, exploring - all the usual things you do in Manhatten. The room and bathroom were warm and clean and the beds particularly comfortable. We had a great view of the city from our room on the 23rd floor but, on the downside, we were sometimes woken during the night with noise from the streets but, hey, this is New York!! The staff were always very friendly and courteous. The hotel was undergoing a complete refurbishment of its restaurant and bar so there was much disruption on the ground floor. However, they had made great efforts to assist guests by 'beefing up' the room service menu and offering help to obtain carry out food if you wanted it. |
9 |
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Yves
与朋友同游
Brasschaat,
比利时
2009 十月 21
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It was in terrible condition. The window of my room didn't closed. I had the impression that i was sleeping op the street, so much noise! There was no mini bar in the room , very dark room also with the lights on. The hotel had no bar, restaurant and frontdesk. It isnt à**** but a ** hotel. |
5.5 |
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Giuditta
与朋友同游
Los Angeles,
美国
2009 十月 20
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the location is great but the price is high for what you get. On the other hand we looked at other hotels in NYC and realized it is just an expensive city |
5.5 |
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Kevin
年轻的夫妇
Kippens,
加拿大
2009 十月 19
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The location of the hotel is excellent! Less than two blocks from coffee/breakfast shops and approximately 10 minute walk to Times Square. The hotel itself was undergoing renovations but the staff were very friendly and helpful and the room itself was very good. The bed was AWESOME...very comfortable! Staff were very helpful in getting our bags to our room. Complimentary Internet was very useful for planning our day trips. Parking is available ($50/night). I would have like to have had a coffee maker but there was a coffee shop (Starbucks) 2 minutes down the street so it wasn't so bad. |
8 |
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Deborah
独行客
mountain view,
美国
2009 十月 19
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the hotel was under construction. The "renovated rooms had peeling wallpaper and lamps that didn't work. Not much to say for this hotel. |
6 |
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Gavin
携带年纪较大的儿童的家庭
Ayr,
英国
2009 十月 18
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This is our second trip to New York and our second stay at the Helmsley, we really love the central location and enjoy the very warm welcome by the hotel staff The on-going refurbishment of the reception area did take away the usual first impression when entering the building. |
7.5 |
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匿名
成熟的情侣
美国
2009 十月 17
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I liked the location and the concierge service, though the accuracy of the advice given was uneven. I liked the room and its view of the Chrysler building and the New York skyline. They did not service my room every day, even after being notified of the fact two times in the same day. They were in the throes of construction, but did not disclose this prior to my visit. There was no restaurant connected with the hotel or adjacent to it. |
7 |
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匿名
携带年纪较大的儿童的家庭
芬兰
2009 十月 15
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Location Resturang closeed(under construction). Noicy |
6.5 |
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匿名
与朋友同游
美国
2009 十月 15
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comfortable beds, good location, excellent rooms |
9.5 |
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匿名
成熟的情侣
波多黎各
2009 十月 15
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very clean, excellent location, staff very friendly and helpful, rooms were very comfortable did not have coffee maker in the room |
9.5 |
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匿名
与朋友同游
法国
2009 十月 14
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I was disappointed to find the entire lobby under heavy reconstruction. Very unpleasant sight. Your web site speaks of "redecoration" and shows pictures of how it will look, not certainly how it looks now. Very disappointing, also because I had invited friends to stay with me. You have to be honest, also when in difficult situations. |
5.5 |
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Andrew
成熟的情侣
Sarasota,
美国
2009 十月 14
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Convenience to lots of things in nyc Lobby renovation |
9.5 |
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匿名
携带年纪较大的儿童的家庭
美国
2009 十月 14
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Location to major tourist attractions, quick walk. Staff was very helpful, & nice. Rooms were large and very clean with a great view of the Empire State Building. Great little cafe next door - Pax. |
10 |
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David
成熟的情侣
herzeliya,
以色列
2009 十月 12
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the location The lobby was under construction and there was no aircondition in the room |
6 |
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匿名
独行客
荷兰
2009 十月 12
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Hotel room was oke. The renovations, no mini bar |
6 |
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匿名
成熟的情侣
美国
2009 十月 11
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location undergoing renovations so no lobby, restaurant or facilities during stay. I'm sure it will be great once complete but would not have selected if it had been clear that this was the case |
5 |
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Omojibola
年轻的夫妇
Brondesbury,
英国
2009 十月 2
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Staff were helpful and friendly The fact that there was nothing to indicate a renovation taking place, on booking the hotel |
6 |
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Tania
年轻的夫妇
Parma,
美国
2009 九月 30
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The location of the hotel is exactly where we needed it to be, it was walking distance from Grand Central Station, Central Park and the Empire State building. The bathroom was spacious and the bed was very comfortable and we had a great city view. The hotel was under construction, so there was no lobby emmenities for us to enjoy like a restaurant and a bar, but there was a deli right next door to our hotel called Pax that had everything from home made omelots to soups and salads. |
9.5 |
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匿名
年轻的夫妇
黎巴嫩
2009 九月 29
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Just the location and the complimentary internet. The hotel's lobby was under renovation so it was very annoying to drag the bags all the way up to the 3rd floor just to check in (no bell boy was in sight). We had booked and executive king room and all we got was a standard twin one, and when we addressed the issue they kept promising us that they'll change it the next day but it only happened on the 3rd day of the trip and we were there for only 4 nights. The rooms need major renovations especially the bathrooms and housekeeping really need to pay attention more in cleaning. During our stay, there were UN meetings in town and the hotel was over busy catering to their needs that they forgot about the rest of the world. For what we paid (and it was a lot), a total rip off! |
3.5 |
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Cathy
年轻的夫妇
Derby,
英国
2009 九月 27
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Although the hotel was going through major work on the lobby, bar & restaurant we had a fantastic stay. The staff could not have been more helpful and were always there when needed. The renovation work did not impact our stay at the hotel at all. |
8.5 |
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匿名
年轻的夫妇
斯洛文尼亚
2009 九月 26
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The room was big and the staff very nice Not enough internet computers |
9 |
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