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Newest reviews for The New York Renaissance Home and Guesthouse

  • Daniel
      Switzerland
    August 28, 2014

    Everything was amazing, the staff was very friendly and our stay was very comfortable. Staying in this house made our stop in NY different and more special. A unique place.

    The finishing of the suite toilet could be improved.

    10

  • Anonymous
      Canada
    July 25, 2014

    good location, clean, interesting, but very spooky old hotel. Would be great to film a "haunted house" movie here. Lots of old paintings on the walls that appear to be watching you!! I would recommend but only to someone who is arriving during regular business hours. Be flexible and do not expect the room that you booked to be available. Reasonable value for money.

    The hotel did not have our reservation. We warned Felicia, the owner, that we would arrive late. In fact, we warned her and booking.com several times via email and phone (including the morning we arrived with a voicemail). Despite this, the hotel was not open and we had to knock for over 10 minutes without a response. The we called and let it ring for a long time. Finally, Felicia answered in a confused/sleepy state. After awhile, she opened the door with an annoyed/surpised look on her face, saying that she was not expecting a family of four. I showed her our booking.com reservation. She just shrugged and said that she didn't have a en-suite family room for us (the room we booked). All she had was 2 separate rooms, with a bathroom shared with other guests. We weren't impressed. No apologies, no discount. But what choice did we have?? We then had to carry our bags up four floors. She even charged us USD 100.00 for a late check-out the next day, although she was much more polite the next morning. I normally have problem with paying for a late check-out, but under the circumstances of our messed up reservation, I did expect a bit more of a break... I probably wouldn't go back.

    5.8

  • Anonymous
      United States of America
    July 25, 2014

    Clean

    To many stairs to bathroom. No table that could be used if you wanted to bring dinner back to guest house! Online pictured as two rooms with living room in between.

    5.8

  • Richard
      Sweden
    June 8, 2014

    Great place to stay in Harlem; great value for money and a fantastic experience.

    10

  • Anonymous
      Australia
    June 4, 2014

    Really good quality rooms, comfy bed, plenty of space. Shared bathroom was very well maintained, and I rarely felt that it was "shared".

    The Wifi, although fast, was very hard to connect to in my room; I may have been pretty far from the router, but it was a little bit annoying.

    10

  • Nathan
      United Kingdom
    June 3, 2014

    the guesthouse had a wonderful character to it with lovely decoration. The lady who met me was welcoming and informative. They could not have done more for their guests

    nothing of any importance.

    10

  • Anonymous
      Germany
    June 1, 2014

    Amazing and beautifully restored Harlem house with friendly and very helpful staff. Just 20 Minutes away by subway from Penn Station.

    10

  • Anonymous
      Netherlands
    May 30, 2014

    Beautiful house, brilliant cook!!

    The shower wasn't working, which I had to find out myself while standing under it. Upon asking the tenant about it there was neither an apology nor was there any compensation.

    4.6

  • Petra
      Germany
    May 26, 2014

    I liked the Patio and the furniture of the rooms.

    The beds, because of the protection for the matress.

    5.8

  • Frank
      Germany
    May 25, 2014

    This is a great place, hosted by a wonderfull host, who. Unbelievable furniture, luxurios breakfast, individually made, close to 2 main subway lines. Next time again in Harlem, with my wife and family in this beautiful little hotel. THANK YOU; FELICIA!

    10

  • Allison
      Canada
    May 21, 2014

    staff were very helpful re places to go. Nice breakfast. Lovely looking and comfortable room.

    I would appreciate better signage.

    8.3

  • Anonymous
      United States of America
    May 20, 2014

    I loved the history of the building and the architecture. The ambiance was nice and the wait staff was the best, Nelly treated us like family.

    The owner Felicia was hot and cold. We could not get a hold of her for more than 1/2 hour at 11:00pm when we arrived despite the advance notice of a late check in. When we did get a hold of her she seemed annoyed that we couldn't find the door key pad to get in. It was our first time in NY almost pitch black dark. Would have been helpful if the directions were emailed to us prior to our visit which would have benefited both parties. Felicia put us in two separate rooms when we PAID for the Emory suite the first night which I didn't get reimbursed for. While we were out for the day they moved all our stuff to the suite but left some clothes and a phone charger in the other rooms. When we finally were able to go to the other room to retrieve our items she acted like it was our fault we left it their. We seen her maybe 2 times since we were there and half the time she was somewhat rude. But maybe that part is just NY lifestyle I don't know, I'm from Cali. Despite all this I would love to stay there again hopefully next time I get professional hospitality from the owner.

    6.3

  • Agnes
      United States of America
    May 19, 2014

    The staff was very friendly and a home made breakfast was made .

    8.8

  • Ana
      Chile
    May 8, 2014

    Very nice and pretty bed and breakfast; good food, good different exprience; near to de subway statios.

    We haven´t hot water for 3 dyas.

    7.1

  • Fahad
      United States of America
    April 29, 2014

    It is uniquely designed. Great for a relaxing quiet stay. The food there is also great especially the breakfast.

    It is not easy to locate the hotel since there is no clear board or sign on the building.

    9.6

  • Diane
      United States of America
    April 26, 2014

    The interior of the house was beautiful...and had a lot of history to it by its previous owners.

    The bathroom was on another floor. I had paid for a queen suite and got a smaller room. The breakfast was fair....

    7.9

  • Susan
      United States of America
    April 19, 2014

    Window shade ripped at bottom ...tv sound was in and out for the price we paid expected better

    9.2

  • Kun
      United Kingdom
    April 10, 2014

    The breakfast is in fact in a traditional way regardless of its high charge. The whole guest house fills in a rotten smell and the manager intends to use too much perfume to cover the inherent smell. And there is no boiler or consistent hot water for shower.

    A notice requests tips... And the perfume in the room is really too strong to make me fall asleep. Cannot have a consistent hot shower there.

    4.6

  • Baiba
      Latvia
    April 1, 2014

    It is very rare to live in normal budget hotels/guesthouses in such a style. Combination of real and new a'la old styl accessories was nice. I liked it. Good sleep, mattress. We didn't wait but get complimentory breakfest, it was good and staff was really nice. And there is coffe/tea making possibilites in room, unseen in other hotels samples of deogels, lotions, etc. Really nice!

    Piano in room is not usable.

    8.8

  • Satdeep
      United Kingdom
    March 26, 2014

    It has an 'interesting' decor which some people might like and is good value for money for New York but I guess that's what you'd expect for Harlem.

    The manager of this hotel is incredibly rude and has no manners at all. She almost didn't let us in because our plane had been delayed, which made an already stressful situation unbearable. She kept putting the phone down on me and telling me to phone booking.com because she 'doesn't deal directly with customers' ! I don't understand why she does customer facing work if she dislikes dealing with people so much. Ridiculous. Also the hotel is filled to the brim with ornaments that are precariously placed. During my stay, next to my bed and suitcase, a picture placed on a wobbly cupboard fell down and hit two vases to the floor, smashing them. I tried to clean it then cut my hand. Then I told the manager who did not clean it immediately and didn't do anything about the fact that my hand was bleeding, I don't think she cared to be honest. No apologies, no help, nothing. So unprofessional! I couldn't get dressed to go down to breakfast because of all the smashed glass. Appalling and a risk to health and safety! If I were a family, I wouldn't bring your children here, it would be dangerous for them. It's a shame because it could be a great hotel if it weren't for the manager. Personally I found the decor over the top and made to look expensive when really it's quite cheap and fake. Couldn't wait to get out of there! The manager creates a really weird atmosphere. Kinda spooky and unfriendly.

    5.4

  • Lei
      Sweden
    March 26, 2014

    Great deal for money. Nice staff, nice building. Freshly made breakfast was really delicious.

    8.3

  • Michael
      United Kingdom
    March 21, 2014

    Felicia is very approachable and helpful. Breakfast is delicious and freshly made. Good restaurants close to guesthouse. The beds are the most comfortable I've ever slept in. Enjoyed our stay and will return.

    9.6

  • Michael
      United States of America
    March 7, 2014

    The owner was amazing. She was just great to be around, really ensured that we were comfortable, and went out of her way to go the extra mile for her guests. Definitely a great place to stay, and gorgeous as well. Love it there.

    10

  • Leo
      United States of America
    February 28, 2014

    A bed and breakfast on the island of Manhattan! Great Harlem-Renaissance period feel. Terrific breakfast.

    9.2

  • Hiroyuki
      United States of America
    February 18, 2014

    Comfortable

    Elusive entrance

    8.3

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