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hotel In downtown San Francisco’s theater district, less than a 10-minute walk from the cable car line to Fisherman's Wharf, this hotel features a concierge and tour desk. Free Wi-Fi is provided.

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Score from 294 reviews Review score 6.2/10

Newest reviews for The Opal

  • Colin
      New Zealand
    September 15, 2014

    Rough area, hotel is now run down... Needs a major face lift! Breakfast was very poor.

    3.8

  • Anonymous
      Australia
    September 14, 2014

    Reasonably close to attractions in Chicago, barber shop downstairs is fantastic.

    No fridge, no real water pressure in shower, small bathroom.

    5.4

  • Yeon
      South Korea
    September 12, 2014

    Wi-fi speed is very slow.

    7.1

  • Hatice
      United States of America
    September 11, 2014

    The hotel staff was very friendly.

    Fist morning on our stay, I woke up with little red itchy scars on my legs and arms. I didn't take them into consideration because I thought I was bitten by mosquitoes. The next day the scars got worse and they were itchier. Then I thought they were allergies caused by the different food we tried in San Francisco. However, when I come back home I learned from a doctor that those scars were bed bug bites. I was very scared because they might have traveled back home with me. I asked for a bed bug detection and now my house is being disinfected. Opal is my worst hotel experience. The bed sheets and towels were not clean and they were smelly. Although the hotel room was spacious the window was looking at the dark area between the blocks so the room was very dark. The breakfast was very plain. The neighborhood is dangerous because it is in the border of Tenderloin area.

    3.8

  • Bruno
      Belgium
    September 11, 2014

    - Great location, close to Fishermans W, close to Union Square (under 60min walk) - Good wifi - Brad at the reception is an awesome guy

    - the neighborhood is not the best, lots of homeless people - staff is uninterested except for Brad he's just awesome! - breakfast is a joke (paper plates, plastic cups, everyday the same food)

    6.7

  • Alireza
      Iran
    September 9, 2014

    bad location bad staffs bad Clearness Bad comfort Bad in Every Things

    2.5

  • Robert
      United Kingdom
    September 9, 2014

    Very good hotel in a nice part of San Francisco. Everything was of a very good standard.

    Breakfast could have had more choice.

    8.8

  • Anonymous
      United Kingdom
    September 8, 2014

    I had my room ready and clean from the first day. Nice staff.

    Old hotel, poor breakfast.

    5

  • John
      Canada
    September 8, 2014

    Service

    Parking availability and cst

    10

  • Marcel
      Canada
    September 8, 2014

    Service very accurate

    Noises coming from the adjacent room, isolation not too good

    9.2

  • Lawrence
      United States of America
    September 2, 2014

    Location, affordable, easy to get around with public transportation

    A little to close to tenderloin area

    7.1

  • Irene
      Canada
    September 2, 2014

    The bed was clean and comfortable, the staff were helpful. Easy access to public transportation. Good value for the money

    the area was a little rough

    7.5

  • Joanne
      United States of America
    September 1, 2014

    The staff were very helpful especially Sergio!

    7.5

  • Linda
      New Zealand
    August 31, 2014

    A comfortable older style Hotel.

    I felt unsafe in the area surrounding the Hotel.

    6.7

  • Anonymous
      Australia
    August 26, 2014

    All the hotel staff we met were very friendly and helpful.

    There was no kettle in the room for tea. We enjoyed drinking tea in the lobby (it was a lovely area to sit and tea & coffee making facilities were there) however the hot water was sometimes empty in the lobby and this was disappointing when the plan was to have a cuppa before going to bed.

    8.3

  • Anonymous
      Brazil
    August 25, 2014

    Location is great, near to bus stop and close to most of sightseing. Breakfast was fair. Large Room.

    8.8

  • Nenad
      Croatia
    August 23, 2014

    Restaurants near by.

    No fridge in the room. Parking prices.

    7.5

  • Leslie
      United States of America
    August 23, 2014

    The staff was amazing, especially Ofelia; she guided us expertly which made our trip. The location was very good easy access to public transportation and tours as well as walking distance to Union Square. Would recommend and would go back.

    The lobby needs sprucing up especially the carpeting. Breakfast could have been healthier and room cleanliness couldve been better it wasnt dirty but dont like bedspreads they skeeve me.

    7.9

  • Johannes
      Netherlands
    August 22, 2014

    Just renovated room Good continental breakfast Location; on walking distance of Union square Good restaurant accessible from hotel lobby

    Breakfast space to crowded

    7.1

  • Daniel
      United States of America
    August 22, 2014

    It had a historical look as I expected it would be, loved it. Mel's restaurant made it so easy for dinner when we arrived and breakfast in the morning.

    10

  • Stijn
      Belgium
    August 21, 2014

    Clean hotel. Friendly staff. Well-connected location.

    Wifi connection in my room was sometimes weak and unstable. Breakfast.

    7.9

  • Dennis
      United States of America
    August 21, 2014

    Ofelia, at the front desk was great. attentive, kind and very professional. I told her I was going to send her a letter of appreciation to Opal.

    9.2

  • Anonymous
      United States of America
    August 19, 2014

    Location was Great! Comfortable bed. Good shower pressure. Clock radio with iPhone dock. WiFi worked very well.

    Breakfast didn't include cereal. The B'fast room was dreary & crowded. Always a line at reception. Needed a safe, but was allowed to check valuables at the front desk for free. Parking our car was very expensive.

    9.2

  • Anna
      United Kingdom
    August 18, 2014

    Cheese and wine night! Fairly convenient for the city. Nice diner next door. You have to get a bus into Union square or china town.

    Very noisy pipes in room even though I asked for a quiet room. Breakfast was awful! It's fine for 1 night but pricey for what it is.

    5.4

  • Anonymous
      United States of America
    August 18, 2014

    -It was Air Conditioned. -Comfortable Bed. -Close to Japan Town and Other Major Tourist Landmarks.

    -$40/night for Parking in their small Secure Parking Area -Waking Up in the middle of the first night for a disturbance between an Employee and a Guest in the Hallway. -Front Desk Employees weren't the nicest. -Our Room's Carpet had several "Questionable" Stains.

    3.3

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