Upon arrival we were told we had been "upgraded" to a suite. That's great, but they didn't tell us anything else: check out time, breakfast info etc. Kind of weird. Then we get to the room and there's a bunch of patio furniture in the living room of the suite. Why are we being upgraded to a room that's not even ready? I called downstairs and the front desk clerk apologized and said someone should have informed us they had painted the patio and that they would move the furniture out later. We were told to let the front desk know when we were heading out for the evening so they could move the furniture then. I absentmindedly threw a bunch of food (some leftovers as well as food purchased specifically for the next day-a road trip back home to Northern California) in the fridge and we headed out. We informed the woman at the front desk about the patio furniture again and told her we'd be gone for about 4 hours. It was a different woman, but she presumably took all the info down. When we got back to the room that evening (roughly within our stated timeframe), the furniture was still there and the room reeked. We realized the refrigerator wasn't on, so all our food had spoiled. I called downstairs and the person who answered the phone (the same one I had spoken to on the phone earlier) said we were supposed to inform her when we were leaving. I told her we did, and I told her it would also have been nice to be told the refrigerators aren't on. I'm all for energy conservation, but it is not normal to expect a hotel fridge to be off when one checks in (especially after a long day of traveling), so it is DEFINITELY something that should be explicitly stated upon check in.
In the morning, we were given a voucher for free breakfast at Hennessey's, but they opened at 7 and we were leaving at 6. I then received a call informing me they were removing $30 off the room rate due to the furniture and the food situation.
The location is perfect (it's really the only hotel in Old Town Seal Beach-so no choice if you want to spend time by Main Street and the pier).