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17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
Excellent location – rated 9.3/10! (score from 1144 reviews)
Rated by guests after their stay at The Palmer House Hilton.
|Double Room Two Double Beds with Roll in Shower - Disability Access||
|Deluxe Double Room with Two Double Beds||
|Executive King Room|
|Double Room with Two Double Beds||
|Executive Double Room with Two Double Beds||
|Double Room with Two Double Beds - Disability Access||
|King Room - Disability Access|
|King Room with Roll-In Shower - Disability Access|
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145 properties in Chicago
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1144 verified reviews
They speak your language
The Palmer House Hilton's staff speaks: Chinese, English
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Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and charges apply.
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.
Public parking is available at a location nearby (reservation is not needed) and costs USD 42 per day.
Private parking is available on site (reservation is not needed) and costs USD 72 per day.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1144 reviews
Value for money
Show reviews from:
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 541 reviews Good
In Chicago’s River North district, this boutique hotel is within a 5-minute walk of shopping and dining on the famous Magnificent Mile.
Score from 636 reviews Wonderful
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2716 reviews Good
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 806 reviews Very good
Location was great no need for a car to explore the city. Friendly staff and spacious lobby and hallways. Too many elevators. Hotel has 4 entrances one on each side of the block. Classis feel hotel with modern renovation.
The rates were high. No free enternet in the rooms.
My husband and myself absolutely loved the actual property.
Unfortunately, the staff was disappointing. The bellhop and concierge were very friendly and helpful. The rest of the staff that we had interactions with were not friendly at all. They actually seemed put out to help us as guests of the hotel.
Lack of a mini bar or kettle for hot drinks
Very central. Close to metro.
Have to pay for wifi in room.
Historical stylish interior design
no sound proof one night i woke up in the middle of the night twicw coz next door kid was crying u can hear every thing
Extremely small bathroom
We were upgraded to executive level (free hors dourves and cont, breakfast). Great location. Price was ok for the stay. Room was very nice with 2 beds and 2 baths.
Mattresses were dated. Price break would have been nice.
The small room and small bathroom
The rooms and amenities were so well thought out. Plenty of light, comfortable seating and beds, and a functional bathroom... all in beautiful old building with magnificent lobby.
Bed was great and there was no noise from the street so really quit.
My room was quit small and dark so not a lot of daylight.
It was my fiancé's 30th birthday and I supriaes him with a stay at the Palmer House. It was a great location with lots to do in the area! We stayed on the executive level and everything was lovely!
Very beautiful hotel with all amenities in the heart of Chicago. Easy check in and out. Comfortable rooms.
Great location for theaters and Magnificent Mile shopping and restaurants. Room was very comfortable.the only thing I missed was a coffee/tea maker.
No coffee maker.
Staff was fantastic and very friendly. Always there and such friendly faces. Our room was spotless and housekeeping was always there when called upon. If you run into a guy named DJ...great guy! Couldn't have asked for a nicer place. The employees are what really make the atmosphere at The Palmer House for me a memorable experience. It's been a long time since I have seen such a positive group of people.
Our room was nothing like what we had reserved. It was on the small side. Thank goodness we were only sleeping there and decided not to entertain in there, we woulda be in trouble. But, then again you can't win them all.
I expected a very nice hotel, but I was really surprised with the inner beauty of the hotel and its accommodations are the very first line. Congratulations
responsiveness of staff
The fact that there was no fridge or microwave in the room.
We took the train from OHare to Monroe arriving just 2 blocks from the hotel Starbucks staff in the lower lobby were so friendly and speedy it made up for not having coffee pot in the room We upgraded to a room with two bathrooms, had massage at Balance and enjoyed cocktails in the beautiful lobby. All around wonderful experience! And I loved using booking .com to secure my top two picks without a cancellation penalty - perfect way to plan!
great location, good beds
paying for internet, disinterested, uninformed staff, unable to call ahead and speak to a human being, excessive parking rates
Room was small but nice. Good beds. Fantastic foyer.
Employer at the reception messed up our check-in, so we had to check in twice, with twice the waiting. There was also some mold at the shower curtain.
Historical ambience. Great food. Fantastic location. Friendly staff. Ample amenities. Whats not to like!
I can't think of a thing I didn't like. Lovely old hotel.
2nd time our room was "frumpy". Closet smelled musty & room was dated & very small. Room was inexpensive but the experience was also underwhelming. Would not stay here again. 2 times is enough.
Very small bathrooms.
the reception looks like Waldorf Astoria in NY!
the reception too noise, not very clean, they do not use HH cards, they do not put too much value that you are a hilton member.
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