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17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
Excellent location – rated 9.2/10! (score from 1527 reviews)
Rated by guests after their stay at The Palmer House Hilton.
|Double Room Two Double Beds with Roll in Shower - Disability Access||
|Deluxe Double Room with Two Double Beds||
|Executive King Room|
|Double Room with Two Double Beds||
|Executive Double Room with Two Double Beds||
|Double Room with Two Double Beds - Disability Access||
|Executive Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with Roll-In Shower - Disability Access|
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155 properties in Chicago
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1528 verified reviews
They speak your language!
The Palmer House Hilton's staff speaks: Chinese, English
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Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and charges apply.
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.
Public parking is available at a location nearby (reservation is not needed) and costs USD 43 per day.
Private parking is available on site (reservation is not needed) and costs USD 75 per day.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1527 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2203 reviews Excellent
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3298 reviews Good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 739 reviews Very good
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 491 reviews Good
No free WI FI except in lobby! !! That's a shame for such a big name.
The staff at the executive floor were very friendly especially restaurant. our room was spacious and clean.
Location of lobby
For the money we paid wish we would have stayed somewhere else the room they quoted us was different from what they put us in bathroom where old and dirty no refrigerator or coffee pot nor did they offer coffee in the morning and they closed the pool which was one of the reasons we booked
Free wifi only in the lobby. Bed wasnt confortable.
Beautifful lobby, excellent location.
The rooms are very small and it is an old hotel. Also, the front desk attendant didn't let us know about the $50 a night hold so it was an additional $100 added in. The parking was too too high priced too.
I liked the fast secure check in. The staff was very friendly and patient. For the leisure stay, it was fair.
Hot water took over 5 minutes to heat up every morning and the room was tiny.
Free wifi in lobby only. Breakfast buffet generic at best. Bathrooms very small & outdated, poorly cleaned. Terrible runaround getting the room that was booked. Would not stay here again.
Bed was very comfy. Concierge, Bell caps, Guest Services quite helpful which saved this hotel from getting extremely poor review.
Pricey - did not receive award points Elevator runs outside room 24-7 Housekeepers come on job at 6am - and talk loudly outside room
Spacious room - convenient location Historic and beautiful Nice shops and coffee
Beautiful art ,furniture, and decor throughout. Comfortable beds and great price!!
Location is absolutely great
The Palmer House is in a fantastic location. Walking distance to so much. The history of the hotel is amazing. The staff were friendly and helpful. We would definitely stay there again!
Bed bugs. We were placed in the wrong room.Small pool. Pool closes way too early.
Lobby is beautiful. Gym is nice. Starbucks in hotel.
Bed and location
Initial room was hot, No AC. I was moved into a handicap room.
Very small bathroom. Room service was a little too pricey for its mediocre menu and taste. Ordered the apple pie and ice cream, but the apple pie wasn't even warm enough to be delightful. The bar was overcrowded and none of the servers seemed interested in making room for individuals were not close enough to be served.
Very nice downtown hotel with historical features that are very eye catching. Decent size room with enough outlets to fulfill all of my electronic needs.
We were not given the password for free WIFI
Had to pay for wi-fi.
Hot tub and pool too small and old for this property
our first room (before changing rooms) was VERY claustrophobic and dark!
customer service of hotel staff was terrific.
The location was perfect!
The location was perfect for my trip and everything else was too.
Small room, even smaller bathroom, guests shouting and fighting two doors down from my room during the night. Advertised as free wifi but that was only in the lobby had to pay for room wifi, misleading.i tried to go for a swim twice in the evening but pool unsupervised and full of kids running and jumping in. Family had young child in nappy in jot tub so couldn't use that either. Very disappointed.
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