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17 East Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
Excellent location – rated 9.3/10! (score from 1290 reviews)
Rated by guests after their stay at The Palmer House Hilton.
|Double Room Two Double Beds with Roll in Shower - Disability Access||
|Deluxe Double Room with Two Double Beds||
|Executive King Room|
|Double Room with Two Double Beds||
|Executive Double Room with Two Double Beds||
|Double Room with Two Double Beds - Disability Access||
|Executive Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with Roll-In Shower - Disability Access|
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The Palmer House Hilton's staff speaks: Chinese, English
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Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and charges apply.
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.
Public parking is available at a location nearby (reservation is not needed) and costs USD 42 per day.
Private parking is available on site (reservation is not needed) and costs USD 72 per day.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1290 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1747 reviews Excellent
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2937 reviews Good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1328 reviews Very good
An indoor pool in a sun room and free Wi-Fi access highlight Hotel Rush. In the River North neighborhood of Chicago, the hotel is 1 mile from historic Navy Pier.
Score from 32 reviews Excellent
Staff, location, concierge and lounge/bar area
Small bathroom and fair service at Potters
We stayed at the Palmer House for a special celebration of our daughter's golden birthday. We enjoyed the history and beauty of the hotel. The swimming was an added bonus. The staff was tremendous guiding us to great dining and activities!
This is a beautiful hotel! You really get into the holiday spirit with all of the excellent Christmas decor! The rooms are beautifully decorated and very clean. We plan to make this a tradition every Christmas season!!
Beautiful, historic hotel close to everything we wanted to do.
The staff was outstanding, the bed was wonderful and the rooms were clean.
After our massage we wanted to use the hot tub but it was full of small children with blow up pool toys. Very disappointing that no time was allotted for adults only...children don't belong in a hot tub for health reasons. Each time thereafter that we wanted to use it, it was again full of kids...
The room was extremely well priced, especially for the location. The restaurant, bar, and spa/pool were all nice amenities.
One older bar tender in particular on Friday night. After waiting for several minutes he finally asked me for my order. After telling me he couldn't make two kinds of shots that I ordered, I made a very simple order and his response was "I'm too busy". My friend asked another bar tender for my original "special" order and she made it right away. I would expect all bartenders to treat customers the same and especially don't expect to be told "I'm too busy".
Everything was just amazing, the staff and the attention makes you feel at home. Perfect
I stayed her for my birthday weekend. Hospitality was refreshing. Every person we came across that worked for the hotel was always ready to help and make us feel as comfortable as possible.
While lying in bed, the we're was a roach crawling on the sheets! Very scary and so unexpected in such a nice place. We wanted to change rooms but they we're all booked. I understand we wede ina a cheaper room but my gosh. To make up for it they gave us free breakfast vouchers & champagne and chocolate strawberries. Kinda evened itself out lol.
Location, ambience, health club
Reception desk service poor. Lifts took an age to arrive. Bar service poor. 13 dollars for a glass of average wine ????? Breakfast line 20 minutes ?????
The whole facility, the bathroom setup, the bed, the location, the Macy's discount coupon, the food, the beauty of the hotel, the friendly staff
Great location to walk to Millennium Park, easy in and out parking right near the hotel.
The room was small and slightly dirty.
The price makes the Palmer House unbeatable. The staff was excellent, the bar/ lounge is a wonderful place to start or end your night, the bed was comfortable, the decor is also excellent.
If you're taller than 6' 2", you may have some trouble with the lower ceilings.
The location is excellent. Within minutes of Willis Tower, shopping, and the park. The hotel lobby is beautiful and has a nice bar.
For the price that we paid, our room was ridiculous. We barely had enough room to put our luggage or to walk around the bed without having to squeeze. The door leading to the hallway had a huge gap underneath that let in a lot of light at night and also made it so that we could hear every footstep and whisper outside. The view from the room was of nothing but a fire escape. They should have just put a picture in its place. The overall quality of the room as poor considering the price that we paid.
The palmer house is very beautiful in its structure and location. Amenities are great also, pool, hot tub, restaurants. Roomy rooms and comfy beds. It was beautifully decorated for the holidays! Next yearwe will visit again.
The hotel is quite big so put on your walking shoes! Keep your compass handy to find your way around! Housekeeping could've been a bit more attentive.
Elegant place at reasonable cost
Challenge of entry and exit into the building.
This is my preferred Hotel. Sometime I may change dates to stay at the Palmer House.
The bathroom with this room was so small you could barely turn around Parking is quite expensive but it is the same with every hotel.
The hotel's location is great, even if finding a nearby restaurant can be a challenge. And the lobby simply cannot be beat.
The room had two bathrooms, both little bigger than closets. One included a shower that was a little scary, as well as a broken toilet seat. I'd never experienced that with the Palmer House.
Beautiful building, well trained staff, excellent spa/gym
Rooms still smell of cigarettes, WiFi only in lobby, lobby closed twice during the weekend for private events.
Our room was huge with a super comfortable bed. We were in walking distance of many attractions and loved our stay.
Computers were down and there was a wait to check in. However the staff brought us free champagne which was great.
Long check in and out lines. Didn't get the room I reserved for my wifes birthday.
Great location, very naar the center and the art institute. Nice big room.
Small bathroom, however fully equipped.
Staffs should treat all the race as equal
Front desk treatment
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