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108 East Superior, Near North Side, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.8/10! (score from 90 reviews)
Rated by guests after their stay at The Peninsula Chicago.
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90 verified reviews
They speak your language!
The Peninsula Chicago's staff speaks: Spanish, English
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Fitness Center, Spa, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 90 reviews
Value for money
Show reviews from:
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Featuring a riverfront location in the heart of Chicago, this lavish hotel has floor-to-ceiling windows with city, lake, or river views from each guest room.
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Boasting an ideal location directly connected to the McCormick Place convention center, this hotel offers contemporary accommodations and first-class amenities and services, and is a short drive from...
Score from 1135 reviews Very good
Featuring stunning views from every area of the hotel, this 92-story landmark of stainless steel and glass stands proudly next to the Chicago River.
Score from 255 reviews Wonderful
April 28, 2015
April 24, 2015
house keeping no good , no enough shampoo
March 18, 2015
The service was impeccable.
February 22, 2015
Not one thing!
The property is spectacular - with its diversity of restaurants and convenient location. Our room was real comfortable and spacious. Most of all, we loved the staff. It is clear that they are a team of friends. We were very appreciative that we could use the hotel autos around "my kind of town." Dwayne is a top-notch dude!
February 10, 2015
Hotel staff was impeccable and made our stay wonderful.
January 27, 2015
After a smooth check in, we got to our room, settled in, I got my two young children to bed after our very long plane ride at 1:21am I received an email from the hotel saying that "unfortunately, my rate would be higher and my new rate for my three night stay would be triple that of what my reserved rate was when I booked my room". I was traveling with my two small children alone, without my husband and now it was 1:30am and I was so upset, wondering if I should change hotels in the middle of the night or see if this can be worked out etc. I called Booking.com (I am SO glad that Booking.com has a live person that I could speak with in the middle of the night!) and booking.con immediately called the hotel to fix this problem. It took two hours to remedy the problem and Booking.com had to speak to several people at the hotel to fix this issue but they did. They would update me via email and they called to give me the status of the situation. What Booking.com explained to me was that by me using their website, I had entered into a contract at my lower hotel rate and the hotel MUST honor my lower rate and Booking.com said they would fight for me and make sure I got my lower rate even if it was the middle of the night. Finally, at 4am I got the news that all is well and Booking.com saved the day!!!! The hotel did honor my Booking.com rate and after that my stay was excellent!!!! What a relief!!!! I would have had to change hotels with my two small kiddos alone in a large city in the middle if the night... Thank you Booking.com!!!!!
Our check in was smooth until....
January 23, 2015
The hotel was nice and but reminded me of a slightly better Conrad. Rooms were average and not impressive. For the same price stay at trump. This hotel is a joke compared to Donald's place
January 21, 2015
location,service and price
December 28, 2014
We have stayed in hotels all over the world, but our favorite, that we always come back to, is the Peninsula hotel in Chicago. The service is Exquisite! Margaret, Raleigh,NC
December 22, 2014
Restaurant should be to the standard of the pinensula hotel
December 3, 2014
Nothing not to like, but this time there was no bottled water upon arrival. My wife asked the staff the next morning and they immediately placed some extra bottles.
We like the soft comfort of the room as it is very relaxing. The staff is always very courteous and attentive.
November 25, 2014
Nothing...just leaving on Sunday to head home. Ha!
There is not one negative thing I could say about our stay. They made my 5 year old son feel like a King for the wknd! Gianna (sp) (concierge) is 5 STAR! We would never stay anywhere else :)
November 16, 2014
Everything, this is just one great hotel! Great staff.
November 11, 2014
Very, very expensive food in the lobby. Good food but very pricey.
Very clean, updated bathroom with a spotless shower, comfy bed, spotless carpet, fresh smell in the room, great lighting with dimmers on all switches. Staff was wonderful, extremely courteous..
October 5, 2014
September 3, 2014
Everything in this hotel
August 26, 2014
August 23, 2014
June 16, 2014
In room printer was broken. Concierge slow to respond. Had to call again and tried housekeeping, and they came quickly and resolved the issue. Difficult to figure out how to turn off "night lights" under the bed end tables. Needed to go to front door and turn off master switch in order to get the room totally dark.
Thermostat telling me the outside temperature! Nice touch.
May 28, 2014
Cleanliness and comfortable.
May 24, 2014
If I HAD to find something negative to say about this place, I'd say that they need more outlets for charging devices in the room. When you're a family with numerous devices that you apparently can't live without, you need more than one spare outlet. This was a minor flaw overall, however!
What's not to like? From first minute to last, we enjoyed our stay and the unexpected-but-appreciated upgrade to a Junior Suite. We'll be back!!
May 6, 2014
The staff and service couldn't have been more friendly. The hotel is conveniently located near most attractions and the concierge was most helpful in suggesting sites to visit and arranging reservations.
May 6, 2014
This property is gorgeous! And the best part is the staff is amazingly warm & friendly. The location in Chicago is perfect. We felt like royalty!!
May 4, 2014
Felt very pampered!
April 24, 2014
the friendless of all the staff
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