The Pier House Resort and Caribbean Spa  

Loved the details in our room--crown moulding, large bathroom with cool french-like doors and amazing shower head, loved the balcony too. The beach area was great but it was windy when we were there & we loved the heated pool! With the little bar/food area right there, life just doesn't get any better! Jacuzzi was very nice, too, just a little too warm-

Only that the food was almost too fancy for us---overly spiced or something.

Great location, relaxed.

The location was good and convenient for attractions, resturants etc in Key West. Parking was adequate and free. The room was comfortable.

I was disappointed that the room I was given did not have a balcony.Although I had not specfically requested a balcony or sea view I had anticipated that all rooms had some kind of view and a balcony Very few rooms at the hotel had a view of the sunset and no public rooms provided a view of the sunset dispite the hotel being ideally situated to provide this. It was necessary to leave the hotel to view the sunset

Beautiful resort, well located near the idyllic port of Key West and close to Duvall St. The staff was very helpful and polite. The room we got had a mixed view on the garden and the parking lot, however this shouldn't frighten you at all because the overall impression is still relaxing and exotic. The private beach area, however small, was quite enjoyable and the beach/pool service is very good and democratically priced. I would definitely want to come back here again!

There is no breakfast service or buffet, room service only. On the bright side, it is worth the money!

An oasis of tranquility close to a very noisy Main Street (Duval Str). The hotel gardens are amazing!! The small pretty private beach of this hotel in busy Key West added to our pleasure. Parking is free and is on the hotel grounds!

Excellent location in Key West close to shops entertainment etc Comfortable room and bed with good range of features Restaurant very good Staff in restaurant very efficient and friendly

Disappointing that swimming pool not available Confusion over booking and specific request for sea view room ( despite confirming 1 day before arrival that we would get this as we had " been ugraded at same price " ) we spent 1st night in ( small but excellent ) room overlooking car park and only relocated to sea view room next day for extra charge

Decoration was pleasant and relaxing. Bed was very comfortable.

Air conditioning unit was a little noisy. Room didn't seem great value for money.

All was great. Design, comfort, large room with huge shower... Excellent place, excellent location, excellent choice we did.

Restaurant is the bad point. We had a dinner to take profit of the sunset. Food was clearly bad. Cheese or cream or both in every meal... The only deceiving point of this great hotel.

The Pier House Resort is not cheap, but you absolutely get what you pay for. The room I stayed in wasn't a water view, but I didn't need it. It had its own private veranda overlooking the parking lot -- but the parking lot looks like a page out of a tropical paradise. A private beach is a wonderful plus in a place as crowded as Key West, and the location is perfect, at the end of Duval Street, right next to Mallory Square. The staff were friendly and accommodating. I will be sure to book here again on my next trip to Key West.

We were on honeymoon, they provided champagne a lovely touch thank you.

No view from the balcony facing a brickwall.

private beach with a patio area with ceiling fans to get out of sun, location could not be better

our room was at the street and the garbage collector came by at 5:30am, then hedge trimming or street washing

The location was very good and the staff were very helpful.

This hotel doesn't have a private beach as advertised unless you want to call a 10-feet stretch of sand as a beech. So I felt duped by the promotional advertisement.

God mad og venligt personale. Rent og pænt gode rummelige værelser.

Duval street er et frygteligt cirkus med larm og gøgl.