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Fifth Avenue at Central Park South, New York, NY 10019, U.S.A. – Show map
Excellent location — rated 9.6/10! (score from 199 reviews)
Rated by guests after their stay at The Plaza.
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545 properties in New York
Including hotels, apartments, villas and more.
They speak your language
The Plaza's staff speak: Chinese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Polish, Malay, Korean, Japanese, Italian, Hungarian, Croatian, French, Spanish, English, Greek, German, Bulgarian, Arabic
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Sauna, Spa and wellness centre, Massage
Food & Drink
Bar, Restaurant (à la carte)
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Room service, 24-hour front desk, Express check-in/check-out, Tour desk, Ticket service, Luggage storage, ATM/cash machine on site, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning
Chinese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Polish, Malay, Korean, Japanese, Italian, Hungarian, Croatian, French, Spanish, English, Greek, German, Bulgarian, Arabic
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may be applicable.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 199 reviews
Value for money
Show reviews from:
Park Lane Hotel is a deluxe hotel with a European ambiance, providing views over Central Park and the New York skyline.
Score from 3625 reviews Good
The Waldorf Astoria, a landmark hotel on Park Avenue in Manhattan, offers luxurious rooms with marble bathrooms, just blocks from upscale shopping on 5th Avenue.
Score from 2831 reviews Very good
This Midtown Manhattan hotel is located 5 minutes’ walk from Central Park. It features on-site fine dining by popular chef Gordon Ramsay. Shops along Fifth Avenue are 7 minutes’ walk away.
Score from 580 reviews Very good
This Midtown Manhattan hotel is located on Fifth Avenue, 11 blocks from Times Square. It offers a 24-hour gym, full-service spa, salon, and rooms with iPod docking stations.
Score from 275 reviews Superb
The service. The location. The ambience.
Breakfast Craftsmanship in the room
The room itself was very nice and spacious
It is trading on past glories. I have stayed in Gleneagles this year and this was nowhere near that standard.other than a food hall serving snacks, there are zero dining options+for a hotel of this size and reputation , you would expect a resident, well known chef and a more dinner option.The payment plan is ridiculous, a charge is put on your card as soon as you arrive in spite of the pre-paid deposit.not a good atmosphere to the general lobby; the bar areas are in sufficiently staffed for table service. My wife was also served a corked Chardonnay.if you are under 50, the staff are suspicious of you+not very welcoming
It is very comfortable staying in Plaza.
The most comfortable bed I have ever sleep on. Also there is a food court which include great restaurants
-Smell of horses outside -No free Wifi
Accommodations & staff were excellent.
Can't get a cup of coffee after 10 in the lounge. Rediculous !
The room and bed were comfortable
No restaurant No swimming pool No decent bar Breakfast costs 80 dollars a head!
The classic elegance of this storied hotel was surprisingly welcoming. The staff manage to convey a personal interest in your comfort that seemed sincere. Attention was lavish and prompt.
Unfortunately the Palm Court restaurant was undergoing renovation and access to the temporary dining area downstairs was very poorly marked. We finally found it our second day.
Location and the hotel
Luggage delivery to the room is slow. Requested extra luggage rack on the first day, had to call 7(!) times and after 6 hours the manager personally delivered it. Asked for another on the second day since our daughter was joining and again they again could not meet our request. After explaining the situation to a manager in the lobby, he responded very rudely. Though we love the hotel, probably will go to the Peninsula or Taj next time.
Hotel is beautiful, luxurious, the staff to include your own butler was incredible. Offer complimentary shoe shine service. They have one hour press for your clothes. This hotel is absolutely 5 star. We would never even consider staying at another hotel. Was our first trip to NY and were treated like royalty .
Late check-in Late laundry service Dirty room upon check-in
Heated Bathroom, luxury of room
Great location and character
Slow room service Poor F&B recommendations outside the hotel
Simply Great, nothing could be better
Comfortable bed Very quick check in and check out Large bathroom Adjustable light intensities (very good for people with vision difficulties especially in low lighting) Large bathroom
We loved every minute. Staff was very helpful with all questions and recommendations. Looking forward to returning.
TV set old are slow
Location is really good. Very nice staff, Iliya from concierge helped us very well!
Housekeeping staff. They throw out my shopping bag with things in it.
The room was fit for a queen. I don't know which was more opulent. The room itself or the bathroom with marble and gold faucet's. After complaining about the lack of service attention in the dinning room at breakfast the next 3 mornings gave us wonderful service.
I don't think I like the change in decor of the cocktail lounge area downstairs. Not in fitting with the building and lacks distinguishable class. I suppose taste and class comes not just from money.
The location was perfect. The rooms were impeccable and massive. You could really tell that The Plaza was once a regal place.
Unfortunately, the service leaves something to be desired.
Loved the pillows!!!!!! The size of the suite was lovely and the bathroom was amazing - stunning! A shame we didn't have a park view but we had already topped our budget. It was a special occasion for us and the Plaza staff helped make it perfect. Would love to stay again but it's way out of our price range unfortunately.
The snooty guests!! Hotel was beyond fabulous.
Location Service levels Front desk Concierge
Bed and pillows too soft No separate shower in bathroom No tea/coffee facilities in room
Location and staff were very good and the food in the food hall was very good.
No complimentary tea and coffee in the room. Drinks are very over priced in the hotel bars. No free Wifi which was very disappointing given the money it costs to stay here.
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