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Fifth Avenue at Central Park South, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.6/10! (score from 230 reviews)
Rated by guests after their stay at The Plaza.
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The Plaza's staff speaks: Chinese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Polish, Malay, Korean, Japanese, Italian, Hungarian, Croatian, French, Spanish, English, Greek, German, Bulgarian, Arabic
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Sauna, Spa, Massage
Food & Drink
Bar, Restaurant with Dining Menu
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Polish, Malay, Korean, Japanese, Italian, Hungarian, Croatian, French, Spanish, English, Greek, German, Bulgarian, Arabic
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 230 reviews
Value for money
Show reviews from:
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This Midtown Manhattan hotel is on Fifth Avenue, 11 blocks from Times Square. It has a 24-hour gym, full-service spa, salon, and rooms with iPod docking stations.
Score from 301 reviews Wonderful
This Midtown Manhattan hotel is a 5-minute walk from Central Park. It features on-site fine dining by popular chef Gordon Ramsay. Shops along Fifth Avenue are a 7-minute walk away.
Score from 769 reviews Very good
The rooms were well appointed and plenty of space (for NYC) in the Rose Suite. The location is excellent. I don't know if I would stay again, but it totally fit my expectations for a 4 day birthday treat.
I asked for a coffee maker, which was provided, but it was hard to get coffee or coffee cups on a daily basis. The TV (could have been our remote) was a bit tricky and we had a lot of problems with watching anything. Breakfast at $65/head was a bit rich.
Location and room
Service in Wintergarten not up to standard of 5 star hotel Response to requests no internet mail ac nor working for 2 nights needed to change room
The food court is amazing and convenient and the room was a dream
They didn't have much activities for children but it's ok they compensate on all the other services
Really enjoyed the grandeur of the building and uniformed staff. Only one incidence of staff being unpleasant/ unhelpful. It was hard to leave, would have liked to stay longer.
Compared to other Fairmonts stayed in there were too few public toilets resulting in large embarrassing queues. Really missed being able to make a cup of tea in our room first thing in the morning. A generous lounge area for house guests arriving and departing would have been much appreciated.
Rooms were super. Beautiful hotel in a great location
Poor restaurant choice and inflexibility of restaurant staff. Very poor breakfast service.
Loved every second of our stay. The hotel was pure luxury we can't wait to return.
Everyone in the hotel was very helpful and friendly. Service was very attentive.
It is expensive, however, we didn't like having to go home!
The history and beauty of the hotel are amazing
Serious lack of dining options
Our trip was wonderful from the first moment we arrived! From the front desk to the bellman, my daughter and I felt like the most special of guests.
I think wifi should be free considering the price per night. I would also like there to be a more kid friendly menu. My daughter is allergic to nuts, so a pb&j wouldn't work for her.
Staff, rose suite was great,
No major dining room??? Plaza hotel due to year long renovations?? The nite menu at the palm court complete sub standard. Took way too long to get good, waitress was completely inappropriately dressed and unkempt, finger nails dirty.
The first room allocated to me, which however was on a very low floor,
Room without a view, felt claustrophobic! When I requested for a higher floor, which was dealt with very swiftly which was great, I wasn't told the room was very different (more like a studio apartment) and the window seemed to open up to an even closer wall of another building!
Pretty much everything. Really really enjoyed our stay. Afternoon tea in the Palm Court is quite special.
Room service / In room dining food was very disappointing.
Fabulous hotel with excellent facilities, located right next to Central Park and the shops.
The service. The location. The ambience.
Breakfast Craftsmanship in the room
The room itself was very nice and spacious
It is trading on past glories. I have stayed in Gleneagles this year and this was nowhere near that standard.other than a food hall serving snacks, there are zero dining options+for a hotel of this size and reputation , you would expect a resident, well known chef and a more dinner option.The payment plan is ridiculous, a charge is put on your card as soon as you arrive in spite of the pre-paid deposit.not a good atmosphere to the general lobby; the bar areas are in sufficiently staffed for table service. My wife was also served a corked Chardonnay.if you are under 50, the staff are suspicious of you+not very welcoming
It is very comfortable staying in Plaza.
The most comfortable bed I have ever sleep on. Also there is a food court which include great restaurants
-Smell of horses outside -No free Wifi
Accommodations & staff were excellent.
Can't get a cup of coffee after 10 in the lounge. Rediculous !
The room and bed were comfortable
No restaurant No swimming pool No decent bar Breakfast costs 80 dollars a head!
The classic elegance of this storied hotel was surprisingly welcoming. The staff manage to convey a personal interest in your comfort that seemed sincere. Attention was lavish and prompt.
Unfortunately the Palm Court restaurant was undergoing renovation and access to the temporary dining area downstairs was very poorly marked. We finally found it our second day.
Location and the hotel
Luggage delivery to the room is slow. Requested extra luggage rack on the first day, had to call 7(!) times and after 6 hours the manager personally delivered it. Asked for another on the second day since our daughter was joining and again they again could not meet our request. After explaining the situation to a manager in the lobby, he responded very rudely. Though we love the hotel, probably will go to the Peninsula or Taj next time.
Hotel is beautiful, luxurious, the staff to include your own butler was incredible. Offer complimentary shoe shine service. They have one hour press for your clothes. This hotel is absolutely 5 star. We would never even consider staying at another hotel. Was our first trip to NY and were treated like royalty .
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