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Fifth Avenue at Central Park South, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 235 reviews)
Rated by guests after their stay at The Plaza.
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235 verified reviews
They speak 21 languages
The Plaza's staff speaks: Chinese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Polish, Malay, Korean, Japanese, Italian, Hungarian, Croatian, French, Spanish, English, Greek, German, Bulgarian, Arabic
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Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 235 reviews
Value for money
Show reviews from:
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3624 reviews Good
The Waldorf Astoria, a landmark hotel on Park Avenue in Manhattan, offers luxurious rooms with marble bathrooms, just blocks from upscale shopping on 5th Avenue.
Score from 3353 reviews Good
With an ideal location on Central Park, this luxurious Midtown Manhattan hotel provides elegant on-site dining options.
Score from 470 reviews Good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 3062 reviews Very good
May 10, 2015
Nothing everything was great.
The beauty and service
May 8, 2015
I LIKED EVERYTHING
April 30, 2015
a bit overpriced
April 26, 2015
They are oddly cheap with their bottled water. Three nights there and the last night we didn't ask for it so we didn't get any. Top floor in deluxe room had tiny windows otherwise a great room.
Location is the best! The Champagne Bar was a swanky place to grab a small bite and glass of your favorite and enjoy your surroundings.
April 25, 2015
no tea, coffee, kettle etc in a suite!! Ask for it and get charged to bring it. Wi-Fi extra (although to be fair then told to become Fairmont member and free). Breakfast astronomically expensive. In summary money-grabbing on everything extra when already paid a fair whack for a great hotel.
iconic hotel, amazing location, central park running, gorgeous bedroom, food hall basement
April 23, 2015
The hotel is a perfect location looking over Central Park. The staff are very friendly and helpful. We had a suite with partial view of Central Park which was lovely, the suite was very large. The bed was king size & extremely comfortable, the best we had slept in at any hotel. Had a fabulous stay in this beautiful, iconic hotel.
April 16, 2015
The rooms were not spacious enough. Poor sunlight exposure. Technology was somewhat outdated (TV remote and hairdryer were very dated, iPod dock was last generation, Wi-Fi for such a hotel should be free of charge and speedy).
Iconic, luxurious building. Classic appeal. Friendly and well-trained staff. Beautiful bathrooms and furniture. Has a wonderful food hall & one of the best views of Central Park and Fifth Avenue. Big lobby.
April 7, 2015
Great location, friendly and helpfull staff, good facilities. Clean and beautiful. Good spa.
April 6, 2015
Loved it all
April 5, 2015
The hotels location was excellent. The room and bathroom was lovely, and we could just see the corner of Central Park. Breakfast was excellent as well with great service, but better to only have water to drink as the juice,teas, and coffee were very expensive.
March 31, 2015
No pool! A hotel such as this one would expect a decent pool area. The gym was also very small but very well equiped.
Great service. The team were brilliant and helped us with our room change to a higher floor with no problems at all.
March 31, 2015
I Don't like anything
March 31, 2015
We have experience with The Plaza going back 50 years, so its deterioration is sad. "Deluxe" room on 58th had tracked vehicle demolishing bldg across st; when we were relocated staff acknowledged we should never have been given room for what that's worth. Service and overall quality of three, not five, star property.
March 26, 2015
The staff were a complete turnoff and are the main reason I would not be returning to the hotel. There is not an ounce of genuine warmth from the staff, they are only interested in you for the tips you provide. Very disappointing as the hotel is so lovely. In addition, there was a complete lack of atmosphere in the bar in the evening. I am guessing this is due to the price of a drink - almost $24 for a glass of wine (this includes the tax and automatically added tip).
Location was great. The rooms are spacious and luxurious. The food was lovely.
March 20, 2015
My husband had cancer and our staff went out of their way to help us. Kaweed walked to a nearby market and got Muscle Milk for my husband. I had spa and salon appointments which were very expensive but worth it. The Plaza is an experience in itself:)
March 16, 2015
March 7, 2015
Spaciousness of room and bathroom! Quick lift access friendly staff
March 5, 2015
January 22, 2015
I asked for a coffee maker, which was provided, but it was hard to get coffee or coffee cups on a daily basis. The TV (could have been our remote) was a bit tricky and we had a lot of problems with watching anything. Breakfast at $65/head was a bit rich.
The rooms were well appointed and plenty of space (for NYC) in the Rose Suite. The location is excellent. I don't know if I would stay again, but it totally fit my expectations for a 4 day birthday treat.
January 21, 2015
Service in Wintergarten not up to standard of 5 star hotel Response to requests no internet mail ac nor working for 2 nights needed to change room
Location and room
January 20, 2015
They didn't have much activities for children but it's ok they compensate on all the other services
The food court is amazing and convenient and the room was a dream
January 18, 2015
Compared to other Fairmonts stayed in there were too few public toilets resulting in large embarrassing queues. Really missed being able to make a cup of tea in our room first thing in the morning. A generous lounge area for house guests arriving and departing would have been much appreciated.
Really enjoyed the grandeur of the building and uniformed staff. Only one incidence of staff being unpleasant/ unhelpful. It was hard to leave, would have liked to stay longer.
January 15, 2015
January 9, 2015
Poor restaurant choice and inflexibility of restaurant staff. Very poor breakfast service.
Rooms were super. Beautiful hotel in a great location
January 3, 2015
Loved every second of our stay. The hotel was pure luxury we can't wait to return.
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