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Customers who viewed The Reeds at Shelter Haven also viewed:

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Wilbraham Mansion

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Oceanview Motel

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Most recent booking for this hotel was yesterday at 19:28

Score from 392 reviews Review score 6.4/10

Newest reviews for The Reeds at Shelter Haven

  • Kruza
      United States of America
    August 19, 2014

    beds and bed linens were wonderful bathroom staff bars were nice

    parking situation weird light switches small pool in odd place very expensive

    8.5

  • Philip
      United States of America
    August 19, 2014

    My girlfriend and I were continually delighted by the enormously and genuinely charming and helpful staff -- everyone of them! We found The Reeds tasteful, totally comfortable and with great amenities. We will definitely return and recommend the hotel to others, but only good friends!

    10

  • Anonymous
      United States of America
    August 15, 2014

    Very pretty rooms, great outdoor space with a very good guitar player and lovely view. Quiet.

    I would only recommend the hotel to someone that I knew had a lot of disposable income....I thought the cost was prohibitive. It's a beautiful hotel but I think of it as a "special occasion" place. Also, a couple of things about it (the small space to pull into for parking a strong fishy smell in the stairwell) made me question the price.

    7.1

  • Anonymous
      United States of America
    August 9, 2014

    The service was excellent from the valet to housekeeping, to room service. Front desk was a little slow, but mostly friendly and very helpful. The place was beautiful, clean and fresh, plus only two blocks from the ocean! And they will shuttle you down and provide beach tags, chairs, towels, and set up your umbrella. They'll even pack you lunch in a cooler for your day at the beach.

    They did have some private parties where the pool was closed, but the pool was nothing to write home about anyway (very tiny and not really worth it, the hot tubs were nice though). However, when my husband expressed to the front desk that my son was upset about the pool being closed, they gave us free passes to Island Water Sports! Also the restaurant food was overpriced and bland. Could definitely use a little more seasoning for that price tag!! All in all, great hotel, great service, eat somewhere else.

    8.8

  • Rose
      United States of America
    August 2, 2014

    I went to the Reeds to celebrate my 50th Birthday with my husband and even though due to our work schedules we could only stay 1 night, we had a fabulous time. We both cannot stop raving about the Reeds. We cannot wait to go back again soon. We stayed in a room facing the town and we loved the location because we could access all the amenities within the hotel very easily. Our food at the Water Star Grill was delicious as well as the service. When we told them we were hotel guests we not only were seated within less than 10 minutes but we had a table with a fabulous view of the sunset. It was definitely one of my top 10 birthdays thanks to The Reeds at Shelter Haven.

    10

  • Joann
      United States of America
    August 2, 2014

    Loved everything except

    Getting your car way too slow Lighting switches difficult

    9.6

  • Barry
      United States of America
    August 1, 2014

    Service ....location ....dining

    Front desk needs to be better staffed when busy.....your staff did a good job based on one person handling clients check In

    9.6

  • Martin
      United States of America
    July 16, 2014

    The hotel has a sophisticated, casual, beach decor that is very beautiful. Especially love the hardwood floors (no carpet). The staff is very friendly and helpful. The rooms are spacious, clean and beachy with views that are very nice. The location is perfect has you are in the heart of the town. We were only there for one night and it was for business. Therefore, I would not be able to comment on much more. Overall, for the short stay, it was wonderful experience.

    It's a little pricey but than again it is high season. Therefore, I guess it should be expected. Parking is an issue.

    9.2

  • Anonymous
      United States of America
    June 23, 2014

    The staff was exceptional! Very beautiful and comfortable place.

    Walls in rooms are paper thin! You could hear everything going on in the rooms next to you.

    9.6

  • Elizabeth
      United States of America
    May 16, 2014

    The location of The Reeds is excellent. Right in the center of the town, walking distance to all the shops and restaurants. The hotel staff were very friendly and professional. Someone was always asking if we needed anything. The property itself is beautiful!! It is very beachy, jersey shore feel with a modern touch. The roof garden was beautiful, my husband and I sat downstairs in one of the lounge areas with the fireplace and had drinks, overall we were very pleased with The Reeds, would stay again and recommend the hotel to friends and family.

    9.6

  • Chris
      United States of America
    April 27, 2014

    Beautiful place.

    However, said private parking. Was not it was down two blocks and see had a motorcycle. Also dinner was 1.20 minutes to our table. went back to our room and had next door residents complain about noise at ten o'clock. I complained about the complaint and told management that we just walked to our room. For $300.00 a night we should have been notified about adjoining rooms. They wanted us to switch rooms at eleven o'clock at night. We said no thanks. Comped breakfast for us. Never again. Dinner was great though so was breakfast.

    7.1

  • Martin
      United States of America
    April 23, 2014

    Great location, very good restaurant with excellent service, very nice appearance. Hotel staff was VERY helpful and a accommodating.

    Noisy rooms, or at least noisy Jersey neighbors with crying babies.

    8.3

  • Jeffrey
      United States of America
    February 18, 2014

    Not only did the staff remember us from a visit 3 weeks ago. I had made arrangements with a local florist to bring in flowers and rose petals for the hotel room, and not only did the staff coordinate with the florist to set up, they called and confirmed our arrival time the day before to make sure everything was set before our arrival. The entire hotel is always clean and everything is perfect with the rooms!

    There was nothing we didnt like about our stay, everything was perfect!

    10

  • Ashley
      United States of America
    January 28, 2014

    The PM desk individual "Rhett" was very personable and assuring as to the welcoming of us and allowing us to just be comfortable. Also, the morning staff was just as hospitable. The room, the bathroom and the bed was very good. We enjoyed the large bed - due that we both toss and turn a lot and we had plenty of room. Our overall experience was very good.

    Not that we disliked anything but we had some trouble getting to know the lighting system, on how to turn them on and get them brighter----- after we practiced -- we finally figured the lights out. We also understand the parking issues ---- your location does not allow to have parking at the specific location.

    10

  • Anonymous
      United States of America
    January 28, 2014

    I stayed here overnight and found everything to be quite nice. The prices may be a little much per night but I think it's worth it. I'm willing to pay for the good staff and clean rooms. Food at the SAX was very good as well.

    I paid for a "bay view" room, but the way the room is set up, we would see the back of other buildings. We had to get up and look the opposite way to see the bay. Would have been nice to see the view from the bed.

    10

  • William
      United States of America
    December 29, 2013

    friendliness of staff from the front desk people to the maintenance man. everyone just greeted you with a broad, genuine smile.

    nothing

    10

  • Anonymous
      United States of America
    December 6, 2013

    The facilities are clean, new and very comfortable. The staff was very friendly and helpful.

    I would have liked a view of water but those rooms were too expensive.

    9.2

  • Rick
      United States of America
    September 25, 2013

    Everything but the list of didnt likes

    We were there on 9-22 for one night on our way to Cape May, bartender not too friendly,more interested in the football games that were on,asked him for special drinks he can make, said we dont have those here.....did care for the way to get luggage out at check in,inconvinent ice machine,otherwise great place and we will be back

    9.6

  • Aimee
      United States of America
    September 23, 2013

    The rooms are beautifully designed

    Poor management, lack of common sense and professionalism.

    5

  • Bruce
      United States of America
    September 6, 2013

    location

    lack of amenities expected at a high end hotel

    6.7

  • Judith
      United States of America
    September 4, 2013

    no carpets in room, hardwood floors, convenient location, restaurant/bar area with outdoor space

    air conditioning was too cold & hard to control, it was blowing right above the bed

    9.6

  • Anonymous
      United States of America
    August 17, 2013

    Everything else.

    To the staff at Shelter Haven: No need to tell the valet to take my one overnight bag when I've already told him that it was ok, that I could carry it. I get that you're providing "service," but the pressure you put on me and him ("oh let him carry your bag") was a turn off that looked more like a way to get a tip than attentive service. I don't blame the valet (a teenage kid) who looked like he thought or knew he'd be in trouble if he didn't. Your insistent and evident pushiness was a turn off to me. Yes, offer once, but please listen when your customer says "no, thank you."

    10

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