The service was excellent from the valet to housekeeping, to room service. Front desk was a little slow, but mostly friendly and very helpful. The place was beautiful, clean and fresh, plus only two blocks from the ocean! And they will shuttle you down and provide beach tags, chairs, towels, and set up your umbrella. They'll even pack you lunch in a cooler for your day at the beach.
They did have some private parties where the pool was closed, but the pool was nothing to write home about anyway (very tiny and not really worth it, the hot tubs were nice though). However, when my husband expressed to the front desk that my son was upset about the pool being closed, they gave us free passes to Island Water Sports! Also the restaurant food was overpriced and bland. Could definitely use a little more seasoning for that price tag!! All in all, great hotel, great service, eat somewhere else.