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9601 Third Avenue, Stone Harbor, NJ 08247, United States of America – Show map
Excellent location – rated 9/10! (score from 38 reviews)
Rated by guests after their stay at The Reeds at Shelter Haven.
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1 property in Stone Harbor
Including hotels, apartments, villas and more.
38 verified reviews
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The Reeds at Shelter Haven's staff speaks: English
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Outdoor Pool (seasonal), Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Snack Bar
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free) , Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 38 reviews
Value for money
Show reviews from:
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Everything was great there! It felt classy and cozy.
The fact the fan was right above the bed and it would be hot then cold at times.
The room was very comfortable, the staff were most welcoming and attentive, the tapas were tasty. Even had a talented singer/guitar player on Monday night in the lounge. The decor is very appealing and the location -- downtown but 3 only 3 blocks to the beach -- was perfect.
Staff was courteous and thoughtful
Noise late at night
Staff down to Valet Parking were very helpful
Wi-Fi was a bit slow
The room was awesome and had lots of desired tech features.
In april webooked 3 nights from Aug 25, 26, 27 at the Reeds. Due to an unforeseen work situation, I called on Aug 8 to cancel our stay. However, due to the hotel’s cancellation policy “ the Reeds refused to cancel without charging the 50% of the total room cost". We discussed a compromise situation with Booking.com with the Hotel on the line…we decided to move the reservation to two nights, the 25 and 27 without penalty. This was confirmed in an email from Booking.com. We arrived at the hotel around and was told there was no reservation. After producing proof with the email confirmation, the Reeds confessed to not having the reservation. There was a call made to Booking.com with the typical finger pointing to systems problems ensuing. The best the Reeds could do is offer one night which just happened to be available. We were forced to take the second night at friend’s house. The tone of the manager was not very contrite nor was any reconciliation offer made. The next morning, we tried to make the most of our short time in Stone Harbor and asked if we could check out later than the nominal time of 11AM and the staff agreed, only to get a snarly phone call at around 1120 that we need to clear out the room because another guest was waiting for the room. The check in time is 3PM… While I understand that there can be a mix-up, the hotel’s response was indifferent bordering on unfriendly.
The location was the excellent close to all the attractions the area had to offer, the chauffeur service to and from the beach was a plus and they provide beach chairs and umbrellas, staff was excellent and always happy and helpful when called upon
A little pricier than other hotels in the area but still fairly priced for all type of services you get with your package, in house restaurant was also a little higher but food is top notch
beds and bed linens were wonderful bathroom staff bars were nice
parking situation weird light switches small pool in odd place very expensive
My girlfriend and I were continually delighted by the enormously and genuinely charming and helpful staff -- everyone of them! We found The Reeds tasteful, totally comfortable and with great amenities. We will definitely return and recommend the hotel to others, but only good friends!
Very pretty rooms, great outdoor space with a very good guitar player and lovely view. Quiet.
I would only recommend the hotel to someone that I knew had a lot of disposable income....I thought the cost was prohibitive. It's a beautiful hotel but I think of it as a "special occasion" place. Also, a couple of things about it (the small space to pull into for parking a strong fishy smell in the stairwell) made me question the price.
The service was excellent from the valet to housekeeping, to room service. Front desk was a little slow, but mostly friendly and very helpful. The place was beautiful, clean and fresh, plus only two blocks from the ocean! And they will shuttle you down and provide beach tags, chairs, towels, and set up your umbrella. They'll even pack you lunch in a cooler for your day at the beach.
They did have some private parties where the pool was closed, but the pool was nothing to write home about anyway (very tiny and not really worth it, the hot tubs were nice though). However, when my husband expressed to the front desk that my son was upset about the pool being closed, they gave us free passes to Island Water Sports! Also the restaurant food was overpriced and bland. Could definitely use a little more seasoning for that price tag!! All in all, great hotel, great service, eat somewhere else.
I went to the Reeds to celebrate my 50th Birthday with my husband and even though due to our work schedules we could only stay 1 night, we had a fabulous time. We both cannot stop raving about the Reeds. We cannot wait to go back again soon. We stayed in a room facing the town and we loved the location because we could access all the amenities within the hotel very easily. Our food at the Water Star Grill was delicious as well as the service. When we told them we were hotel guests we not only were seated within less than 10 minutes but we had a table with a fabulous view of the sunset. It was definitely one of my top 10 birthdays thanks to The Reeds at Shelter Haven.
Loved everything except
Getting your car way too slow Lighting switches difficult
Service ....location ....dining
Front desk needs to be better staffed when busy.....your staff did a good job based on one person handling clients check In
The hotel has a sophisticated, casual, beach decor that is very beautiful. Especially love the hardwood floors (no carpet). The staff is very friendly and helpful. The rooms are spacious, clean and beachy with views that are very nice. The location is perfect has you are in the heart of the town. We were only there for one night and it was for business. Therefore, I would not be able to comment on much more. Overall, for the short stay, it was wonderful experience.
It's a little pricey but than again it is high season. Therefore, I guess it should be expected. Parking is an issue.
The staff was exceptional! Very beautiful and comfortable place.
Walls in rooms are paper thin! You could hear everything going on in the rooms next to you.
The location of The Reeds is excellent. Right in the center of the town, walking distance to all the shops and restaurants. The hotel staff were very friendly and professional. Someone was always asking if we needed anything. The property itself is beautiful!! It is very beachy, jersey shore feel with a modern touch. The roof garden was beautiful, my husband and I sat downstairs in one of the lounge areas with the fireplace and had drinks, overall we were very pleased with The Reeds, would stay again and recommend the hotel to friends and family.
However, said private parking. Was not it was down two blocks and see had a motorcycle. Also dinner was 1.20 minutes to our table. went back to our room and had next door residents complain about noise at ten o'clock. I complained about the complaint and told management that we just walked to our room. For $300.00 a night we should have been notified about adjoining rooms. They wanted us to switch rooms at eleven o'clock at night. We said no thanks. Comped breakfast for us. Never again. Dinner was great though so was breakfast.
Great location, very good restaurant with excellent service, very nice appearance. Hotel staff was VERY helpful and a accommodating.
Noisy rooms, or at least noisy Jersey neighbors with crying babies.
Not only did the staff remember us from a visit 3 weeks ago. I had made arrangements with a local florist to bring in flowers and rose petals for the hotel room, and not only did the staff coordinate with the florist to set up, they called and confirmed our arrival time the day before to make sure everything was set before our arrival. The entire hotel is always clean and everything is perfect with the rooms!
There was nothing we didnt like about our stay, everything was perfect!
The PM desk individual "Rhett" was very personable and assuring as to the welcoming of us and allowing us to just be comfortable. Also, the morning staff was just as hospitable. The room, the bathroom and the bed was very good. We enjoyed the large bed - due that we both toss and turn a lot and we had plenty of room. Our overall experience was very good.
Not that we disliked anything but we had some trouble getting to know the lighting system, on how to turn them on and get them brighter----- after we practiced -- we finally figured the lights out. We also understand the parking issues ---- your location does not allow to have parking at the specific location.
I stayed here overnight and found everything to be quite nice. The prices may be a little much per night but I think it's worth it. I'm willing to pay for the good staff and clean rooms. Food at the SAX was very good as well.
I paid for a "bay view" room, but the way the room is set up, we would see the back of other buildings. We had to get up and look the opposite way to see the bay. Would have been nice to see the view from the bed.
friendliness of staff from the front desk people to the maintenance man. everyone just greeted you with a broad, genuine smile.
The facilities are clean, new and very comfortable. The staff was very friendly and helpful.
I would have liked a view of water but those rooms were too expensive.
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