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4012 Central Florida Parkway, Orlando, FL 32837, United States of America – Show map
|King or Double Room with Club Lounge Access and Lake View|
|Executive Suite with Club Lounge Access - Water Front|
|Standard King or Double Room with Club Lounge Access|
|Deluxe King or Double Room with Balcony|
|King or Double Room with Club Lounge Access - Water Front|
|Deluxe Room with Balcony - Water Front|
|Executive Suite with Balcony - Water Front|
|Deluxe Room with Balcony and Lake View|
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242 verified reviews
They speak 15 languages
The Ritz-Carlton Orlando, Grande Lakes's staff speaks: Chinese, Vietnamese, Ukrainian, Turkish, Filipino, Russian, Romanian, Portuguese, Korean, Japanese, Italian, French, English, German, Arabic
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Private parking is available on site (reservation is not needed) and costs USD 25 per day.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 242 reviews
Value for money
Show reviews from:
This resort in Orlando, Florida features an on-site Jack Nicklaus Golf Course. Every room includes an iPod docking station. A private lake and tennis courts are available at the resort.
Score from 413 reviews Wonderful
This Orlando hotel is on 482 acres, next to Walt Disney World. The hotel features free transportation to and from Disney parks, an 18-hole golf course, and full-service spa.
Score from 363 reviews Excellent
This all-suite property is located next to Walt Disney World in Orlando, Florida.
Score from 154 reviews Exceptional
This Orlando luxury hotel is less than 1 mile from SeaWorld Orlando Amusement Park and less than 3 miles from the shops and restaurants of International Drive.
Score from 494 reviews Excellent
May 21, 2015
The valet policy
Staff Room Lobby
May 19, 2015
Would like more outside dining for dinner
May 14, 2015
Parking should be free
Wi Fi should be free
May 10, 2015
The service was great. Staff very helpful. Atmosphere very nice.
Service is excellent
May 7, 2015
Expensive Restaurant particularly expensive & doesn't represent value for money Some public areas outside, notably pool deck need refurb
Staff Restaurant Pool & gardens Proximity to Marriott pool Quality of room
May 5, 2015
Expensive WiFi Could not get any restaurant reservation on Friday night....only 9:30pm availability
The Bed, The Spa
May 5, 2015
Ritz Calton charged me after i cancelled my booking and extended my stay ar JWM
Great location would like to give my thanks to the reception staff specially Jessica
May 4, 2015
Bell man - not very nice - kind of rushing - only happened at the end of the stay. Would of been more helpful to know that my telephone calls and wifi were free.
Most of the staff were excellent
April 30, 2015
April 26, 2015
I wish it was closer to the sites and restaurants.
The pool and pool service was definitely the highlight of my stay!
April 26, 2015
April 22, 2015
Room service menu
April 14, 2015
Pool was crowded with kids. Needed to pay to go to spa pool.
The feeling of being special
April 12, 2015
high price in comparing with other hotels , nothing free such as breakfast , parking and also when i ask them to empty my mini bar in the fridge to put my staff , they charge this service
i always go to ritz carlton in many cities i have visited , but this is my last time to join the hotel group regarding to my final receipt with them
April 7, 2015
Check in was awesome, the girl working the desk didn't charge me for one night after missing my flight and getting in the next morning, after a red eye. I didn't expect that since it said no cancellation.
March 24, 2015
I wish I could stayed longer
The treatment was regal like
March 24, 2015
Requested large king bed on booking, given 2 beds which were not big enough to sleep two people in comfortably. We run our own business and felt that paying almost 600 dollars a night that wifi should have been free - very disappointing. This is a nice 4 star hotel but over priced for what you get , we ended up checking out and renting a villa for remainder of our stay
Location was great close to everything and staff were brilliant
March 12, 2015
On my fiancée's birthday we were awoken by service for breakfast that we did not order at 6:45 AM notwithstanding the sign on the door indicated that we did not want to be awoken. The following day Maid service tried to get into our room, not simply knock but actually put a key in and opened the door around 8:00 AM. We told the Valet that we were looking for out vehicle to be pulled up because we had an appointment. Returned to out room got ready and went downstairs after about 30 minutes and the car was still not in the front. We noticed it parked on the side of the property and stated can we have the keys because we need to go we don't mind walking over to it. We were told it was not our car an that they would pull it up. So we stood there and waited for another 10 minutes or so. Then we watched as they ran the car we initially pointed out and tried to pull it around and pretend that we weren't going to notice.
We had some favorable dining experiences, enjoyed the golf course, and shared facilities between the RC and J.W. Marriot
March 10, 2015
Expensive breakfast, couldn't use all the amenities
Very responsive staff, lots of amenities
February 24, 2015
We got a room with two twin beds and 4 of us were uncomfortable sleeping. They said they don't have rooms with two queen beds , only king size or the twin
We loved it and definitely would come back next year. The breakfast was absolutely delicious in the casual caffe . A plus for the service !
February 3, 2015
The shuttle service to the theme parks are very limited.
This hotel is family friendly which allows us to focus on our conference. My kids like the fact they get to use both Ritz and JW pools.
January 27, 2015
Tried for 3 days & nites to get the toilet repaired. 2 different techs came to no avail making adjustments. Toilet flushed itself every 14 mins both day and nite for my entire stay. The last day no one came after my phone calls to operator and housekeeping. Just ignored me. Had to cover toilet and tank with towels to stifle flush noise
Hotel is lovely
January 25, 2015
We booked a suite and when we arrived our reservation had been fouled up. We ended up with a standard room.
The entire experience was great.
January 9, 2015
Instead of double beds in room you could fit queen,just gives you a little more room when sharing with your partner or one queen and a double.
Loved the flowers in lobby and on room service tray the rose.Loved your xmas tree and umbrellas by pool great.
January 6, 2015
The housekeeping was not very good - first day we came back at 4:30pm and the room was still not made. Had to call a few times for a room service menu and in room coffee. The concierge was not that helpful - we tried to book fishing but were unsuccessful.
We loved the service as you walked in - they greeted my daughter as princess. We loved the hot cocoa in the lobby and the Peppermint Square setup.
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