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Show map The Ritz-Carlton, South Beach

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Newest reviews for The Ritz-Carlton, South Beach

  • Judson
      United States of America
    September 16, 2014

    The staff and music on the weekend. Good food in the ocean front bar. The pool chairs and pool

    Lobby décor needs some color

    10

  • Keith
      United Kingdom
    September 15, 2014

    Service first class

    Check in long and drawn out

    8.8

  • Piotr
      Poland
    September 5, 2014

    great location, fantastic staff, near to the beach.

    veeeeery low WiFi quality, noice in my romm from the E-generator being located next to my room,

    6.7

  • Deborah
      United Kingdom
    August 30, 2014

    Location & weather

    Hotel has no soul, more like staying at a Marriott than The ritz Carlton chain. The concierge was good

    6.7

  • Mauricio
      United States of America
    August 29, 2014

    I booked a standard room for the weekend and when I arrived my room was upgraded to ocean view. The staff is amazing. Overall I rate my stay a 9.5/10.

    The brunch was at the high end in cost but the food was amazing.

    9.2

  • Mirima
      United Kingdom
    August 17, 2014

    Lovely friendly staff on Club floor. Always made us welcome. Facilities of club room - food and drink excellent value and very convenient- well worth paying for.

    Nothing -all good!

    10

  • Laszlo
      Hungary
    August 15, 2014

    Facilities are excellent, location is perfect, smilling staff and very good kitchen!What else You need?

    9.6

  • Catherine
      United Kingdom
    August 14, 2014

    Everything apart from internet access! :)

    We have returned to Ritz Carlton South Beach after 4 other holidays in various parts of the world - Chicago, Malta, Lanzarote and London. In all these locations we had free internet access. please can the Ritz do something about this and join the 21st Century. Everyone else is sorting this out! 9.95 a day is a rip off.

    9.6

  • Turker
      Turkey
    August 13, 2014

    Location is good

    They don't let you check in before 4pm but they kick you out at 11am. If you would like to ask for late check out they ask for daily rate for the room! The beach is good. The beach chairs are complimentary but they charge the umbrellas to you 50$ each! Tell me who rests at the south beach without an umbrella?? Nobody! They charge $18 for a juice soft drink at the beach bar! I felt like I am raped every day!

    5.4

  • Tankut
      Turkey
    August 12, 2014

    First of all, this hotel lobby smelled like heaven, everytime we returned to hotel we were all smiling. It's at a perfect location. All the staff are extremely helpful and friendly (special thanks to Mr. Sinan at frontdesk for such nice attention and the lady at concierge whose name I can't recall, she helped us retreive a lost camera, book a car rental, gave nice tips for dining and sightseeing, simply amazing.) The beach and pool are well operated. Rooms are comfortable. We couldn't eat at hotel, I will not comment on food.

    Wifi could be free, at least it must not be per device, but per room. Very few to criticize.

    9.6

  • Anonymous
      United States of America
    August 10, 2014

    I love the location of the hotel in proximity to Lincoln Road Mall. I also like the room and the beach accessories.

    Too expensive

    9.6

  • Ceren
      Turkey
    August 8, 2014

    Location is just perfect, one of the best hotel on Miami beach, our room was very spacious, bed was very comfortable, staff on beach were just perfect and food on the beach were delicious! We will stay again!

    Nothing

    10

  • Anonymous
      India
    August 6, 2014

    The conceirge staff and the front desk manager was very helpful at all times.

    The housekeeping did not visit my room on the second day till Evening which was not very pleasant. I was out the whole day and came back for a shower and some rest so a nice done up room would have been great

    7.1

  • Denise
      United Kingdom
    August 6, 2014

    The staff were so accomadating throughout the stay. Food was outstanding even around the beach pool. Hotel spotless and pure luxury to stay in and central to everything

    As expected in a 5* hotel the food and drinks were pricey.

    9.2

  • Naif
      Saudi Arabia
    August 5, 2014

    Location

    10

  • Anonymous
      United States of America
    August 5, 2014

    Air Condition

    9.6

  • Ziya
      Turkey
    August 5, 2014

    Professional and helpful staff. Clean and nice rooms. close to the ocean drive. Good food .

    5

  • Gina
      United States of America
    August 3, 2014

    24 hour facility's - the gym was great Room was lovely.

    Wifi wasn't complementary Would Have liked a bed and breakfast package

    10

  • Antonio
      United States of America
    July 31, 2014

    The staff was excellent and very accommodating. We were upgraded to an ocean view upon arrival and received the keys early. We mentioned it was our honeymoon and were given free mitosis while we waited for the room and a bottle of champagne with chocolate covered strawberries in our room the following day. Overall a very relaxing experience. Royalty treatment dare I say.

    The only negative part of our visit was the restaurant service (Bistro One). I dont know if it's because gratuity is included everywhere and the servers just dont try or what.. but the food was good. The only wait staff service that was good, and really excellent, was the beach side service from DiLido.

    9.6

  • Jonathan
      United States of America
    July 31, 2014

    Location

    Rooms were outdated

    5.4

  • Erna
      Netherlands
    July 21, 2014

    We were pampered! What a luxurious hotel!

    Nothing...

    10

  • Robert
      United States of America
    July 15, 2014

    Very friendly staff. Beautiful hotel. Location is pretty good.

    Wasn't pleased with the cleaning each day. Outrageous prices for food at the hotel.

    7.9

  • Morna
      United States of America
    July 13, 2014

    The room and staff

    Charges for the internet.

    9.2

  • Yongmei
      China
    July 11, 2014

    The room is spacious, clean, comfortable. The location is great, few walks to beach, close to shopping center and other key attractions.

    The inside handrail of shower room got broken when used it. The hotel miss charged valet parking fee although I didn't ride a car. Although the issues were solved instantly, it already made the whole experience not as good as it is supposed to be.

    8.3

  • Richelle
      United States of America
    July 8, 2014

    In the beach and also walking distance to major South Beach Attraction

    7.9

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