The Signature at MGM  

One of the housekeeping ladies were very helpful and her name was Marlene. She immediately fulfilled our requests and was very humble.

One of the check-in counter staff was so rude. Her name was Marisol and she was very unhelpful and insulting. Even before I got to her counter to check in I saw her glance at my daughter and she looked disgusted like my daughter was hard to look at. I thought it was a mistake but as I talked to her more she was very horrible and rude to me also. I asked her about something and she answered by saying she couldnt understand what I was saying and she looked really mad when she said it too. I was getting really mad but I kept it in but she did something else again that insulted me and I got so frustrated and stormed away. My daughter was standing behind and she told me that after I stormed away she saw that lady staring after me like I was crazy. My daughter also said that this lady was very mean, horrible, uninviting, rude, and uneducated. I mean, how can you expect this hotel to be a 4 star if they hire these kind of rude people.

Our room was amazing. Huge and very comfortable king size bed, nice big two person spa bath, double basins in the bathroom. The pool area is also great - they offer free pool side towels, and there's a bar right there if you want to order drinks. The water is clear and blue and the perfect temperature.

The walk to the Signature, especially Tower 3 where we were staying, was at least a 10 minute walk from the MGM Grand, and add another 10 minutes on to that if you're coming in off the Strip. This took us by surprise the first night. Once we knew what to expect, it was ok - but be prepared. When you're exhausted from a long day and night, it's extra time before you can hit the bed.

Quality of rooms was excellent, service from staff also excellent. A good quiet location in an otherwise crazy Las Vegas, yet close to the Strip and all the action.

I really resent having to pay an extra resort fee for any hotel. There are hotels in Vegas that do not charge this. It covers internet and pools etc, but really ought tobe included in their upfront price.

The Signature is perfect for people who want a luxury hotel in Vegas without the noise and bustle of a casino! the suites are excellent and well appointed, with many luxury touches. The staff are friendly and attentive and whole place has a calm ambience- a perfect antidote to the madness of the strip! having said that, the walkway through toe the MGM Grand means you are close enough to accessing a large resort hotel.

It is a 10/15 minute walk up to the Strip, so not ideal if you want to be right in the centre of things!

The rooms are all amazing, beautifully appointed and the kitchenette is well thought out and stocked. The staff are very polite & helpful, especially the doormen.

This time we stayed in Tower 1 and were on 20th floor overlooking the Grand Pool (Wet Republic), at mgm. Whist appreciating that this is a 'fun' area of the hotel, didn't see the need for the loud base noise from the poolside music at 7.45am - especially as there didn't appear to be any guests by the pool at that time.

Great Hotel, had a wonderful time, great buzz loved every minute of it. Would stay at this hotel again and would recommend it as a great location, great facilities, friendly staff and very clean.

the confort os the suite

Spacious rooms, nice decoration, excellent staff

We stayed at the third tower which is a bit far from the main street especially with suc a warm weather we could not walk and had to take a taxi

Spacious room and excellent facilities

A couple of minor comments-i enquired about a late check-out and was told that I would have to wait until the day that it was required to see whether it was possible. The other matter was that I requested a cake for my partner's 50th birthday and was told that it wasnt posssibel as 48 hours notice was required which wasn't what I had been advised by another staff member-needless to say there was no birthday cake made and I was surprised that the staff didn't go "the extra mile" to source one from elsewhere which was surprising given the high quality of service by the staff in general

The minute you arrive ,you feel welcome ...the staff are very polite.the rooms were awesome...the sunrise was to die for...i was in a penthouse and will stay there again...very clean and comfortable...

We waited for 20 minutes before the concierge could talk to us and in the end, another recepcionist answered us about our question about taxi / shuttle.

The locations was great for the Strip and the monorail was a very short walk. I particularly liked the fact that the hotel lobby was quiet and composed compared to the confusing bustle in so many of the other hotels where reception was part of the casino area. The hotel staff were excellent. The hotel was not far from the airport but be careful not to be ripped off by greedy taxi drivers. The one who took us from the airport took us on a long tour and we paid double, if you get the option of the 'quick' freeway route don't take it as it costs more.

The rooms were very well appointed and comfortable. Staff were helpful.

Valet parking only