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33 West 37 Street, New York City, NY 10018 – Show map
Excellent location – rated 9.4/10! (score from 261 reviews)
Rated by guests after their stay at The Strand Hotel.
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261 verified reviews
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The Strand Hotel's staff speak: Italian, Spanish, English
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Fitness Center, Massage
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Concierge Service, Meeting/Banquet Facilities, Business Center
Newspapers, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 30 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Strand Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 261 reviews
Value for money
Show reviews from:
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Staff, Location, Ambience
Noise from the street which included garbage trucks in the middle of the night. Widows did not seem to be insulated for noise reduction.
Ticks all the boxes but a bit pricey.
Small room, but it's NY.
Very friendly and helpful staff; had an executive room which is spacious with good bathroom and excellent shower; beds were good and room was quiet; great location between ESB and Rockefeller; did not choose hotel breakfast; had a perfect stay; would come again (!);
expensive like most hotels in NY; bar on top not as amazing as expected, only view out of the windows;
Situated just off 5th Avenue, this hotel was very conveniently situated for visiting all the attractions especially the Empire State Building. The view from the roof top bar was amazing.
Breakfast service was very slow when the restaurant was busy.
Location is very good. Subway stations close by. The rooftop bar is amazing. The staff was nice but Specially Whitley the Concierge made our days with her smile and friendliness. This hotel should be proud of her.
Wifi was poor in our room nr. 1708.
Location is good, 5th AVE and near to the Empire State Building. All of the staff are friendly and nice. This is the five stars standard.
The price should be a little bit cheaper. But it is acceptable because it is located in Manhattan!
Top of the Strand- awesome view, great DJ at night, good drinks and apps!
I thought the location was spot on. It is right in the centre of New York. I was attending a concert in Madison Square Garden and it is less than a 10 minute walk. The room was spacious and very clean. The staff are friendly and helpful and make you feel welcome.
Great location an really enjoyed the rooftop bar wih views of the Empire State Building. Very helpful concierge.
Not much really !
The staff - always friendly & helpful. The rooms are well equipped, and very clean. The hotel is in walking distance of many attractions and 2 blocks away from a subway station with multiple subway lines. The view from the rooftop bar is stunning - and the cocktails are good too! The concierge is helpful - and honest and will make any arrangements you need, or just give you advice.
The only possible criticism I could have of this hotel is that there is no spa. But if you need spa facilities, the hotel staff will make arrangements for you.
I would like to mention before starting the review that I have long experience staying in hotels as during my job in last 20 years I travel a lot. My wife and I stayed 6 nights at that hotel. We had great unforgatable experience starting at our very early arrival (8 PM) from night flight. We received the room right on arrival for our request. After 1 night we were mooved to our request to higher floor. The rooms are clean and comfortable. The atmosphere at the hotel is warm and young embience. All staff members are very welcoming and helpfull, I would like to thank especially to: Front desk staff - John, Peter, Oeteka Bell men - Willy, Carlos, Luca, Dre, Greg Concierge - Rubin, Whitley And to everyone else I didn't mentioned. You were all great!! You can feel the positive atmosphere from the moment you walk in. Every request we had was answered on spot. Always the answer was positive! The Bistro is nice and special decorated and the roof top bar has young embeince, great view and enjoyable. Many local people are coming to this place which can explain everything, as Manhattan people picking their hangout places carefully. We have no doubts that our next stay in N.Y.C. will be at the Strand. To the hotel managers: we could feel the high level of service and family warmth and welcome you expecting your warkers to give to all clients. I think that each and each client of your hotel feel as V.I.P. client. You can be proude of each and each member of your staff Well done!!!
The staff would go out of their way to help you, we had cabs and cars ordered for us, our suitcases weighed before we left (good job too as one was too heavy!!!). Nothing was too much trouble. They were always polite and some even remembered your name. The location is fab two blocks from Empire State Building and three from Macy's. The rooftop bar has a fantastic view. The rooms were really comfortable and cleaned every day even had the bed turned down at night!! I would definitely recommend this hotel to friends and family if they are travelling to New York.
My only small thing is that you sometimes waited quite a while to get in a lift.
Nice staff and clean rooms:))
we did not like the airconditon, it was to noisie:(
Great location, clean and friendly staff. We had a group of 10 that were all family 6-50years, booked 4 rooms. loved our day here
Wifi wasn't good
room with good space and nice view over the empire state building. we had to check in late in the night and it was no problem
Extra tax that had to be paid
Great location but the prices once all the taxes got added on worked out to be a lot more than what was originally quoted through Booking.com.
Terrace Bistro was great. Location. Near by Empire and Broadway musicals. Clean bathrooms.
No room service at 6 am. Wifi did not work as well as it could have.
I had a large room that was very pleasant. The roof bar is nice.
The bathroom is on the small side and the closet is small.
Location Helpfulness of staff
Not having a Fridge in the room Very noisy air conditioning
Peter - great service.
Location is perfect and central The Roof top bar does have the best view in town. The ambience and personality is young, open and very friendly. 5 minute quick walk to TimeSquare 3 minute cab ride to Central Park Rooms are modern, beds are very comfortable. Good Gym with very modern equipment too. I would stay there again....
Hard to find something that could be better to be honest... I always find it hard to pay 5$ for an orange juice at Breakfast..But that is a universal problem.... If I was to be really picky.....I could imagine the concierge having more "a day in New York Options" for their guests to pick from that suite the profiles staying at the Strand.. 1) Adventure 2) Sightseing 3) Parks.. 4) Attractions 5) Coffee shops etc... Its not always what the concierge personally likes, it should be what would this consumer prefer... Not saying they weren't helpful.....but we could have had more ideas from them.....
We were graciously upgraded to room 1202. I have never been in a city hotel room that was so quiet. I will return for that reason alone! The staff was professional and very nice. I found the Strand charming with a modern twist.
We arrived on a Saturday and were so excited to enjoy the rooftop lounge. Unfortunatley the DJ music was so loud...we couldn't even talk! Major dissapointment!!! We left and went elsewhere.
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