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Score from 2019 reviews Excellent 8.9/10

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Residence Inn by Marriott New York Manhattan/Times Square

hotel This hotel offers contemporary suites with free Wi-Fi access and serves a complimentary full breakfast buffet every morning.

Most recent booking for this hotel was 18 minutes ago

Score from 1057 reviews Very good 8.3/10

Newest reviews for The Strand Hotel

  • Andrew
    September 11, 2014

    Staff, Location, Ambience

    Noise from the street which included garbage trucks in the middle of the night. Widows did not seem to be insulated for noise reduction.


  • Steve
    September 9, 2014

    Ticks all the boxes but a bit pricey.

    Small room, but it's NY.


  • Anonymous
      United States of America
    September 8, 2014

    Very friendly and helpful staff; had an executive room which is spacious with good bathroom and excellent shower; beds were good and room was quiet; great location between ESB and Rockefeller; did not choose hotel breakfast; had a perfect stay; would come again (!);

    expensive like most hotels in NY; bar on top not as amazing as expected, only view out of the windows;


  • Michael
      United Kingdom
    August 28, 2014

    Situated just off 5th Avenue, this hotel was very conveniently situated for visiting all the attractions especially the Empire State Building. The view from the roof top bar was amazing.

    Breakfast service was very slow when the restaurant was busy.


  • Juha-pekka
    August 21, 2014

    Location is very good. Subway stations close by. The rooftop bar is amazing. The staff was nice but Specially Whitley the Concierge made our days with her smile and friendliness. This hotel should be proud of her.

    Wifi was poor in our room nr. 1708.


  • Naiwen
      United States of America
    August 21, 2014

    Location is good, 5th AVE and near to the Empire State Building. All of the staff are friendly and nice. This is the five stars standard.

    The price should be a little bit cheaper. But it is acceptable because it is located in Manhattan!


  • Anonymous
      United States of America
    August 13, 2014

    Top of the Strand- awesome view, great DJ at night, good drinks and apps!


  • Denis
    August 11, 2014

    I thought the location was spot on. It is right in the centre of New York. I was attending a concert in Madison Square Garden and it is less than a 10 minute walk. The room was spacious and very clean. The staff are friendly and helpful and make you feel welcome.


  • Rob
      United Kingdom
    August 8, 2014

    Great location an really enjoyed the rooftop bar wih views of the Empire State Building. Very helpful concierge.

    Not much really !


  • Deborah
      United Kingdom
    August 4, 2014

    The staff - always friendly & helpful. The rooms are well equipped, and very clean. The hotel is in walking distance of many attractions and 2 blocks away from a subway station with multiple subway lines. The view from the rooftop bar is stunning - and the cocktails are good too! The concierge is helpful - and honest and will make any arrangements you need, or just give you advice.

    The only possible criticism I could have of this hotel is that there is no spa. But if you need spa facilities, the hotel staff will make arrangements for you.


  • Michal
    August 3, 2014

    I would like to mention before starting the review that I have long experience staying in hotels as during my job in last 20 years I travel a lot. My wife and I stayed 6 nights at that hotel. We had great unforgatable experience starting at our very early arrival (8 PM) from night flight. We received the room right on arrival for our request. After 1 night we were mooved to our request to higher floor. The rooms are clean and comfortable. The atmosphere at the hotel is warm and young embience. All staff members are very welcoming and helpfull, I would like to thank especially to: Front desk staff - John, Peter, Oeteka Bell men - Willy, Carlos, Luca, Dre, Greg Concierge - Rubin, Whitley And to everyone else I didn't mentioned. You were all great!! You can feel the positive atmosphere from the moment you walk in. Every request we had was answered on spot. Always the answer was positive! The Bistro is nice and special decorated and the roof top bar has young embeince, great view and enjoyable. Many local people are coming to this place which can explain everything, as Manhattan people picking their hangout places carefully. We have no doubts that our next stay in N.Y.C. will be at the Strand. To the hotel managers: we could feel the high level of service and family warmth and welcome you expecting your warkers to give to all clients. I think that each and each client of your hotel feel as V.I.P. client. You can be proude of each and each member of your staff Well done!!!



  • Helen
      United Kingdom
    July 31, 2014

    The staff would go out of their way to help you, we had cabs and cars ordered for us, our suitcases weighed before we left (good job too as one was too heavy!!!). Nothing was too much trouble. They were always polite and some even remembered your name. The location is fab two blocks from Empire State Building and three from Macy's. The rooftop bar has a fantastic view. The rooms were really comfortable and cleaned every day even had the bed turned down at night!! I would definitely recommend this hotel to friends and family if they are travelling to New York.

    My only small thing is that you sometimes waited quite a while to get in a lift.


  • Hans
    July 27, 2014

    Nice staff and clean rooms:))

    we did not like the airconditon, it was to noisie:(


  • Sally
    July 21, 2014

    Great location, clean and friendly staff. We had a group of 10 that were all family 6-50years, booked 4 rooms. loved our day here

    Wifi wasn't good


  • Anonymous
    July 20, 2014



  • Anonymous
    July 8, 2014

    room with good space and nice view over the empire state building. we had to check in late in the night and it was no problem


  • Anonymous
    July 3, 2014

    l'emplacement parfait


  • Adelle
      United Kingdom
    June 26, 2014

    Extra tax that had to be paid


  • Hayley
      United Kingdom
    June 24, 2014

    Great location but the prices once all the taxes got added on worked out to be a lot more than what was originally quoted through


  • Sirkku
    June 23, 2014

    Terrace Bistro was great. Location. Near by Empire and Broadway musicals. Clean bathrooms.

    No room service at 6 am. Wifi did not work as well as it could have.


  • Victoria
    June 21, 2014

    I had a large room that was very pleasant. The roof bar is nice.

    The bathroom is on the small side and the closet is small.


  • William
      United Kingdom
    June 17, 2014

    Location Helpfulness of staff

    Not having a Fridge in the room Very noisy air conditioning


  • Martha
      United States of America
    June 14, 2014

    Peter - great service.


  • Jason
    May 23, 2014

    Location is perfect and central The Roof top bar does have the best view in town. The ambience and personality is young, open and very friendly. 5 minute quick walk to TimeSquare 3 minute cab ride to Central Park Rooms are modern, beds are very comfortable. Good Gym with very modern equipment too. I would stay there again....

    Hard to find something that could be better to be honest... I always find it hard to pay 5$ for an orange juice at Breakfast..But that is a universal problem.... If I was to be really picky.....I could imagine the concierge having more "a day in New York Options" for their guests to pick from that suite the profiles staying at the Strand.. 1) Adventure 2) Sightseing 3) Parks.. 4) Attractions 5) Coffee shops etc... Its not always what the concierge personally likes, it should be what would this consumer prefer... Not saying they weren't helpful.....but we could have had more ideas from them.....


  • Laura
      United States of America
    May 13, 2014

    We were graciously upgraded to room 1202. I have never been in a city hotel room that was so quiet. I will return for that reason alone! The staff was professional and very nice. I found the Strand charming with a modern twist.

    We arrived on a Saturday and were so excited to enjoy the rooftop lounge. Unfortunatley the DJ music was so loud...we couldn't even talk! Major dissapointment!!! We left and went elsewhere.


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