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140 South Santa Cruz, Los Gatos, CA 95030, United States of America – Show map
Excellent location – rated 9.3/10! (score from 97 reviews)
Rated by guests after their stay at Toll House.
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4 properties in Los Gatos
Including hotels, apartments, villas and more.
They speak your language!
Toll House's staff speaks: Filipino, English
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Fitness Center, Spa
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged USD 20 per night for extra beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 97 reviews
Value for money
Show reviews from:
Just a 15-minute drive from San Jose International Airport off Hwy 17, this Los Gatos lodge features an on-site restaurant and outdoor pool. Free Wi-Fi and a daily continental breakfast are included.
Score from 154 reviews Good
Featuring an on site restaurant and outdoor pool, this San Jose, California hotel is 6 miles from Mineta San Jose International Airport. Great America-Santa Clara is a 10-minute drive away.
Score from 47 reviews Wonderful
Just minutes from area beaches and the famous Santa Cruz Boardwalk, this hotel features spacious and comfortable accommodations as well as relaxing amenities in Santa Cruz, California.
Score from 94 reviews Very good
EBay Inc. is 7 minutes’ drive from Bristol Hotel. Marble floors, Italian marble flooring and a vanity are offered in the spacious en suite bathroom of each room. Free WiFi is included.
Score from 20 reviews Good
Cleanliness and comfortable
Everthing but the charge wifi is not a good thing considering all excellent the hotel is!
Room size Hotel location Patio Bath amenities Excellent burger from room service Fast room service Nice staff
The comforter on bed was EXTREMELY heavy! Unable to turn over; nearly dislocated shoulder trying to turn. Finally, had to get out of bed and remove comforter.
Very friendly and helpful staff. The room was a bit small, but certainly comfortable, clean and attractive. Loved the bed! Excellent location!
From my view, the hotel needs to increase it's 'free' bandwidth to support their customers' needs. Having the option to purchase increased bandwidth for a price is not an attractive feature to me. Great internet is expected in the Silicon Valley.
No hot water for most of day 1. Hotel was cold in temperature.
The proximity to everything in Los Gatos and the facility itself.
I highly recommend this hotel. The room was very spacious, clean and comfortable. The only drawback to our visit was that the restaurant/bar was under renovation.
We were in town to celebrate my husband's birthday. We were just a bit disappointed we couldn't invite a few friends for back to the hotel for a night capm
The cookies at the front desk were delightful!
Quite room and great bed
No dinning room or bar, due to remodeling and was not t0ld about this before.
The bed was just average. The pillows were useless... too thin to hold the head, but you can't use two of them comfortably either. The facility is dated. The staff don't even know how to recommend local restaurants, etc. They seem indifferent and lazy. The local listings were ineptly produced. This hotel should know about its community. But that would mean a local owner, which they do not have. It's yet another case of a cold, calculating corporation that paid too much for a hotel so now is cutting every corner to try to stop the cash hemorrhage. So I guess they got what they deserved. If only we could get what we deserve as customers.
The front desk was helpful and efficient. We traveled with a service dog and she explained the policy well. Room was comfortable, location great for walking to dining and shopping.
There was a large corporate holiday party happening at the hotel The front desk representative explained that she would put us in a room far away from the noise, however a gentleman at the front desk walked over to her and pointed at her monitor and said put them in "this" room. The room that we were given was only one room removed from the party, therefore the music and noise was very loud until approximately 1 AM. We were able to keep our TV volume up to drown out the noise and once the party ended it was very quiet. I would've preferred a room farther away from the festivities!
There was no problem having a pet with us. Since it was known ahead, a pet pillow was waiting for him.
November 27 was a cold night. Since the Toll House did not have central air and heating system, they had window air conditioners with large leaks so the cold, damp weather would escape to our room. Difficult to sleep because of the cold and uncomfortable bed. They had these old space heaters for warmth which did not work. They were kind enough to change our room for the 2nd night which wasn't much better.
Neighbors were noisy. Smoking on balcony. Quieted down when I asked them to be quiet.
I loved that the staff was always so eager to give assistance.
Wish the room was a little more sound proof.
Free parking Fire places Good equipped Good restaurant Nice garden Offered drinks/apples Free Ipad access Location near the forest and quick in the nice town near highway to Santa Cruz
near highway to Santa Cruz (loud)
Loved being able to walk downtown to shops and restaurants. Our reunion was held there, and the food was very good.
But our room had the space for a refrigerator, but it had been removed. I guess they want to inconvenience their guests to use their bar downstairs, but all I wanted was a cold place to store a soda of my own choice. Also, the tub faucet practically came off the wall when I pulled it to "shower" mode. No insulation had me hearing the people above all day and night. Not enough electrical outlets to plug all of your "devices". For the money, a disappointment.
I enjoyed the hotel's cleanliness and the staff's very nice disposition. This is my second stay at the hotel. I appreciated the entire vibe.
I felt that the basic wifi is NOT commensurate with room rates. The evening prior, I stayed in a very simple motel in Saratoga, and the basic wifi was blazing fast. The Toll House needs to upgrade basic wifi. Come on, this is Silicon Valley.
Fantastic room Amazing location - heart of downtown Los Gatos
Elevator for my 95 year old mother
long walk to room, deck was dirty
Breakfast was good ...
Room could have been cleaner & staff was not as accommodating as they very well should be...
Location location location
Everything was really great. Hotel was beautiful. Free parking, free wifi. Check-in was easy. Location was awesome. They happily did a freshen up for our room when I called and asked. Bed was comfy. Overall, definitely glad I chose toll house.
Wifi SUCKED. I couldn't believe my room did't have a refrigerator!! i had to fill the recycling can with ice to keep stuff cold. I had requested a cleaning at 4 because it was going to be mine and my groom's honeymoon room and had to remind them about it. They did nothing to accommodate our wish for a late checkout even with our special circumstance. I felt they should have done SOMETHING to congratulate us and thank us for choosing their hotel for such a special night. And the last thing, which wasn't a huge problem for me but could have been, they take over a HUNDRED dollars to verify your debit card!! They assured me that the money would be back in my account in 5-10 days but what if I couldn't spare a hundred bucks just so they could check that my card was good?? I had already paid for the reservation when I made it AND most other places only charge a couple bucks. Totally messed up, if you ask me.
location, you can reach the whole town on foot
very small room
the room was to small for a delux quee bed,,,,,
Everything. The bed and furnishings were great. We had a quiet room. Front desk was very helpful.
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