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140 South Santa Cruz, Los Gatos, CA 95030, United States of America – Show map
Excellent location – rated 9.2/10! (score from 89 reviews)
Rated by guests after their stay at Toll House.
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4 properties in Los Gatos
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Toll House's staff speaks: Filipino, English
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Fitness Center, Spa
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Any additional children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged USD 20 per night for extra beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 89 reviews
Value for money
Show reviews from:
This hotel features rooms with iPod docking stations and free Wi-Fi. The property has a limo airport shuttle service and is within a 5-minute drive of Apple Headquarters.
Score from 83 reviews Very good
Located off San Tomas Expressway, this pet-friendly hotel is 1.5 miles from Gaslighter Theater. It offers a free area shuttle, a continental breakfast and a small DVD and book library.
Score from 98 reviews Excellent
Located at the junction of Hwy 17 and Hwy 9, this Los Gatos motel features free Wi-Fi in all guest rooms and serves a daily continental breakfast.
Score from 65 reviews Wonderful
Featuring an outdoor pool and fitness center, this Campbell, California is 7 miles from Mineta San Jose International Airport. All guest rooms include free internet access.
Score from 52 reviews Wonderful
Neighbors were noisy. Smoking on balcony. Quieted down when I asked them to be quiet.
I loved that the staff was always so eager to give assistance.
Wish the room was a little more sound proof.
Free parking Fire places Good equipped Good restaurant Nice garden Offered drinks/apples Free Ipad access Location near the forest and quick in the nice town near highway to Santa Cruz
near highway to Santa Cruz (loud)
Loved being able to walk downtown to shops and restaurants. Our reunion was held there, and the food was very good.
But our room had the space for a refrigerator, but it had been removed. I guess they want to inconvenience their guests to use their bar downstairs, but all I wanted was a cold place to store a soda of my own choice. Also, the tub faucet practically came off the wall when I pulled it to "shower" mode. No insulation had me hearing the people above all day and night. Not enough electrical outlets to plug all of your "devices". For the money, a disappointment.
I enjoyed the hotel's cleanliness and the staff's very nice disposition. This is my second stay at the hotel. I appreciated the entire vibe.
I felt that the basic wifi is NOT commensurate with room rates. The evening prior, I stayed in a very simple motel in Saratoga, and the basic wifi was blazing fast. The Toll House needs to upgrade basic wifi. Come on, this is Silicon Valley.
Fantastic room Amazing location - heart of downtown Los Gatos
Elevator for my 95 year old mother
long walk to room, deck was dirty
Breakfast was good ...
Room could have been cleaner & staff was not as accommodating as they very well should be...
Location location location
Everything was really great. Hotel was beautiful. Free parking, free wifi. Check-in was easy. Location was awesome. They happily did a freshen up for our room when I called and asked. Bed was comfy. Overall, definitely glad I chose toll house.
Wifi SUCKED. I couldn't believe my room did't have a refrigerator!! i had to fill the recycling can with ice to keep stuff cold. I had requested a cleaning at 4 because it was going to be mine and my groom's honeymoon room and had to remind them about it. They did nothing to accommodate our wish for a late checkout even with our special circumstance. I felt they should have done SOMETHING to congratulate us and thank us for choosing their hotel for such a special night. And the last thing, which wasn't a huge problem for me but could have been, they take over a HUNDRED dollars to verify your debit card!! They assured me that the money would be back in my account in 5-10 days but what if I couldn't spare a hundred bucks just so they could check that my card was good?? I had already paid for the reservation when I made it AND most other places only charge a couple bucks. Totally messed up, if you ask me.
location, you can reach the whole town on foot
very small room
the room was to small for a delux quee bed,,,,,
Everything. The bed and furnishings were great. We had a quiet room. Front desk was very helpful.
room was clean and nice and bed very comfortable. very nice staff. facilities a little dated. but i'm sure that's on a schedule for update as well.
wifi never worked for me. weak signal
Free Parking Excellent Room Service Excellent Customer Front Desk Service Beds were very soft Bathroom very large
Customer service is great and we got a room with a mountain view. Cookies are great, facilities were very accommodating.
I thought it would be more of a view.
Location, location, location
All of the rooms tend to be different from one another so we can't always get the room we liked in the past ( we've stayed there many, many times). Would be nice if management kept a record & tried to give us the same room.
I liked that within minutes of checking in and arriving in our room staff called our room to see if it was clean and up to standards. Room was spacious with comfortable bed. Smallish balcony was perfect for reading a book until we went downstairs for happy hour. Friendly staff all around. Would like to stay longer next time since it has easy access to shops and restaurants.
Room was very quiet as promised.
Shared two double-bed room with a friend, so the fact that the vanity, while not visible from the room, did not have a door made it less than private.
Great being in downtown Los Gatos. Walked to all our favorite spots.
Really bad customer service. Booked a queen and received a double. If they were calling that bed a queen, then they are delusional. Clogged sink. At the bar: went to buy a drink with cash, bartender said that they didn't have cash in the till. He gave me my change for a twenty from his wallet. However he didn't have exact change so he rounded up and charged me more. Unbelievable. Never had that happen before. Not only rude but unethical. Very disappointed from high expectations.
location/ location/ location
poor choice of tv stations and image quality of the television
Location, facilities, frienliness
Just about everything!
Our blanket/bed cover was a little too warm for the lovely spring like weather we were having in March. That evening we ended up opening the sliding door and were then comfortable. I know I should have called the desk for a lighter blanket, but forgot with our busy schedule.
Excellent service at desk and in restaurant.
There was only one chair in the room that was comfortable while viewing tv.
The bathroom was newly remodeled and nice. I liked the fact that they had a restaurant/bar with a piano player
My room smelled like someone had been smoking in it. The room itself seemed outdated and I could hear right through the walls to the room next to me. There were super drunk loud business men in the restaurant that made me feel uncomfortable as a single guest and no one told them to keep it down.
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