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480 Geary Street, Union Square, San Francisco, CA 94102, United States of America – Show map
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1225 verified reviews
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Touchstone Hotel - City Center's staff speaks: Chinese, Japanese, English, German
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Food & Drink
No parking available.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Japanese, English, German
4:00 PM - 11:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1229 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2890 reviews Good
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1385 reviews Review score
This boutique Union Square hotel, on the Powell Cable Car Line, is just a 2-minute walk from cafes and shopping at Tiffany's, Macy's and other popular stores. All guest rooms have free Wi-Fi.
Score from 1022 reviews Very good
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1199 reviews Good
Large bed for a single room. Great location. Friendly staff
Very shabby, noisy and the joined on deli next door is revolting - the food is practically in edible :-(
In general all, location, good deal for parking aroun rhe corner
Smell at elevaroe
The location of the hotel is very good, closes to everything which is convenient. The staff are very helpful and friendly, they tried to arrange everything once you requested for. The room is small but very quiet.
The pillows are not very comfortable. The room is a bit dark. There weren't so many facilities avalible in the room, my suggestion is that at least providing a free tissue paper in the room. But due to the price and the location, it's still worthy.
The best quality of the hotel is location
It was noisy because is in front of a night club. The guy at the front desk was very unhelpful
The location and staff.
I liked that it was in walking distance to almost everything.
The sheets and blankets could have been cleaned. no wash cloths
-cookies at the reception -booking the shuttle by the lovely lady at the reception
I liked everything
The room was dirty. Stains and holes in the bed sheets, dingy dark rooms. You can get a much better hotel for just $20- $30 more. Do not waste your money.
Room was too warm.
good location and good service
the accommodation did not include breakfast
Location. Staff were very helpful.
My bed was rock hard, and my friend got bitten by bed bugs.
bed and location near by Union Square Price is one good point, but try to find one hotel who provide the breakfast included.
service from the staff. staff is not patient enough to help if you not speak very good English. Region is ok, but a lot of beggars on the street
the smell and the noise outside
Location was great, being in easy reach of public transport, chinatown, even the Italian area and waterfront are within walking distance for those who are happy walking. Jane on reception was helpful and friendly.
Some may find it noisy, but we were too tired to notice. Basically this is an older hotel in the centre of a busy city - there's going to be noise! There were ear plugs provided
close to main road, too noise.
Great location: 2 blocks from Union Square and within walking distance from Powell BART Station.People at the front desk were very helpful.The room was quiet and the bed comfortable.
Don't bother with the adjacent deli for which you will get a discount.The service is lousy.
Touchstone is the perfect central locale for sightseeing in SF. Close to muni, BART, and cable cars. Walking distance of great places, such as Union Square and Chinatown. Rooms are clean, quaint, and comfortable. Staff is super friendly and helpful. The street noise never overpowered my earplugs, but you are right on Geary near theaters and nightclubs. I will definitely stay here again and recommend it to friends.
Jane working in the front desk is very kind and helpful. I will consider to return in next visit.
Room in the street side is too noisy.
It's tough to find low-cost, safe, comfortable hotels around Union Square. The Touchstone surprised me. The room was clean, reasonably comfortable, and very convenient.
Shower was a little flaky, and the bright lights and noise made it tough to sleep.
Great staff Felt comfortable staying here Fabulous location Great value
Very tiny lobby Rooms and hallways showing age Scuff marks on walls, old carpets One sheet on top of mattress - need a mattress cover.
Good location friendly staff, free water bottles.
Noisy radiator No Bar fridge, but then they never claimed to have one
The hotel staff was a delight! Considering the lobby is in a hallway it was fun interacting with joyful people.
Staff were very pleasant and helpful.
Pretty noisy at night. Wear the provided earplugs before you go to sleep. Need coffee maker
Location, less than 5mins walk from union sq. Friendly and helpful female staffs (one male staff is not very helpful), restaurants around the hotel
Close to Tenderlion, there were some homeless around, but they did not bother me. Noise when accom face the Geary street, even rm is 5th floor. Some rms have fire escape next to windows
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