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Newest reviews for Touchstone Hotel - City Center

  • Nancy
      United States of America
    September 13, 2014

    Location is great and the staff were very nice. Rooms are basic but clean and comfortable. I was only in town for one night and this hotel was great for a short trip.

    There was a lot of street noise if your room faces Geary. They did provide ear plugs on the night stand which was thoughtful.

    8.8

  • Christine
      United States of America
    September 13, 2014

    Loved the location of the hotel to the Bart station and Union square. Very accomodating and friendly staff.

    A newer air conditioner, I've heard they are not needed much and it was unseasonably warm when I was there.

    8.3

  • Anonymous
      Canada
    September 12, 2014

    Quick access to SF center, proximity to all important places and public transport. You can save money for hop-on-hop-offs by simply walking or using SF buses.

    Noise due to outdated windows, outdated furniture, smell on corridors, small room, poor TV channel selections, outdated bathroom.

    7.9

  • Anonymous
      New Zealand
    September 8, 2014

    Close to union square Great wifi Helpful staff Great room rates Free ear plugs( needed) Great bed

    9.2

  • Kim
      United States of America
    September 7, 2014

    The room was clean, cozy, perfect for my needs.

    10

  • Oliver
      Canada
    September 5, 2014

    location, location, location

    no air-conditioning in the room. It was good when I stayed it's already chilly at night

    7.1

  • Rosemary
      United Kingdom
    September 4, 2014

    I was given a really quiet room the overlooked an internal shaft. This made the room rather dark and there was no view, but it was really quiet as a result, so great for me and really unusual in a city centre. The staff will apparently give you a view or a quiet room depending on what you want if you ask. They were very helpful in telling me where to find stuff. The WiFi worked OK, which was another nice surprise. They also let me check in early and organised a ride to the airport for me. I think I'll stay there again next time I'm in town. A really good budget hotel.

    10

  • Anonymous
      Switzerland
    September 1, 2014

    Small but clean room friendly staff very central

    Quiet expensive for what you get

    7.1

  • Anonymous
      Canada
    August 31, 2014

    the location is perfect. very close to union square. stuffs are nice and friendly.

    the mattress was too soft. it was a bit uncomfortable.

    6.7

  • Kuok
      New Zealand
    August 29, 2014

    Location

    Noisy at night

    7.5

  • Anthony
      United States of America
    August 28, 2014

    Staff was very helpful and attentive. I actually like the quaint rooms. I wasn't there long and it was exactly what you pay for. It was a place for my bags and it was so centrally located. I highly recommend this hotel for those with little budget.

    10

  • Jose
      Netherlands
    August 28, 2014

    location safe clean friendly helpful staff

    no aircon city centre location so a bit noisy

    7.9

  • Konstantinos
      Greece
    August 28, 2014

    kindness, sense of humor of the receptionist

    9.2

  • Anonymous
      Canada
    August 26, 2014

    The location

    ALL facilities, cleanliness, temperature, comfort, price, quality of sleep !!!

    4.6

  • James
      United Kingdom
    August 25, 2014

    Good location. friendly staff

    Whilst rooms were clean they could do with some updating. Even a lick of paint would help. not really hotels fault but if in room close to alleyway expect to be woken around 6 when refuge collectors start emptying bins

    7.9

  • Anonymous
      Canada
    August 24, 2014

    Staff Interesting restaurant next to it Location

    Price Tiny rooms

    7.1

  • Sandra
      Netherlands
    August 22, 2014

    - location - good breakfast restaurant next to hotel (with discount!)

    - room was small, next to elevator - badroom was pretty old, but all worked

    6.7

  • Anonymous
      Canada
    August 21, 2014

    -Extremely pleasant hotel staff, who were always ready to help -Excellent location -Great value for your money -Very clean

    -The area was fairly noisy and it was difficult to sleep in in the morning due to nearby construction.

    9.2

  • Ellesse
      United Kingdom
    August 21, 2014

    Rude staff, dirty rooms, would not recommend

    4.2

  • Alison
      United States of America
    August 21, 2014

    Nothing fancy about this hotel, but it was clean and the service (and location) is excellent. We chose the room over the street which made for a noisy night, but our toddler loved watching the business of everything below. If you are looking for doing San Francisco inexpensively, but still be treated respectfully, this is a great place to stay.

    9.2

  • Anonymous
      United States of America
    August 21, 2014

    Great location near Union Square. Tons of restaurants in walking distance. The room was updated recently enough. Staff let me check in almost 4 hours early without question. Even if they hadn't been able to check me in, I saw that they had no problem holding bags for other travelers and ensuring they were set up with travel accommodations and other useful info.

    Street noises made it very difficult to sleep. The hotel provides earplugs, but Geary can be a pretty noisy street at early hours.

    7.1

  • Vaughn
      United States of America
    August 20, 2014

    The price and location.

    It was tiny, which wasn't a problem for us but I could see how it could be a problem for people looking for more spacious accommodations. You're definitely not going to find them at this price though.

    8.3

  • Anonymous
      United States of America
    August 19, 2014

    If your just looking for a place to sleep this is a good hotel for a clean, nights sleep with a great location & value. Wouldn't stay here if looking for a place to kick back & relax, but SF keeps you busy anyways.

    Small room, no extra amenities like mini fridge in room, in room coffee/ tea & even no coffee/tea available in lobby & no Ice on floor or in hotel that we could find.

    7.5

  • Elizabeth
      Australia
    August 17, 2014

    Friendly and helpful front desk staff. Excellent location. Wifi speed OK

    Basic rooms and amenities

    6.7

  • Teri
      United States of America
    August 17, 2014

    Great location

    We had a room above Geary Street, and the noise on the street below was too much. Even with a sound machine and ear plugs I could hear honking and braking all night. The back rooms were probably fine.

    9.2

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