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480 Geary Street, Union Square, San Francisco, CA 94102, United States of America – Show map
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Touchstone Hotel - City Center's staff speaks: Chinese, Japanese, English, German
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Food & Drink
No parking available.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Japanese, English, German
4:00 PM - 11:30 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1209 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2718 reviews Good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1868 reviews Good
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1031 reviews Good
This hotel is across from the Curren Theater, 1 block from the shopping at Union Square. It has concierge services and a 24-hour front desk.
Score from 1288 reviews Review score
Staff were very friendly and helpful, giving good advice to go around. But some staff were not properly trained and didn't accommodate with my request efficiently to fix the non functioning magnetic key.
one restaurant staff was horrible, intimidating and not polite.
Very friendly staff, excellent location, and my room was surprisingly quiet given the busy street it is on.
A safe in the room would have been useful.
Wifi is fast. Location is great!! 5mins from Union Square and othe shopping centre. 4 mins walk to the tram. Receptionists are nice and helpful
The room is a bit small
This property was well maintained. The staff was excellent.
considering that it's one of the cheapest places near Union square, although the building is old and small, they've obviously tried to make the best out of what they're working with. For around $100, I think the spruced up rooms and functioning amenities is decent. The petite room was small but not much smaller than the bedroom I rent in a major city. Also, I had a street-facing room and it was noisy and felt like the room was outdoors but again, being a city person, it didn't bother me. I didn't even use the free earplugs to sleep. I could see why someone not used to the sound would be bothered but then again, the hotel is located in the hustle and bustle. The bed was definitely better than chain motel beds. The comforter was soft, the white sheets were crisp, there was padding on the mattress, and there were two firm pillows but also one pleasantly soft one. The water pressure and temperature of the shower was good. Overall the value for money is decent.
the no visitors policy. When people are traveling, probably half the time they are in a city where they have friends to catch up with. I read the paper that said no visitors and each additional occupant is $15. I understood that and wanted to hang out with a friend for a while so I offered to pay the $15 just so we could sit and chat in the room for a bit. Even then they were hesitant and said they usually don't allow it. I didn't really understand that, I understood the rule and offered to pay the $15, why not just let it be? My friend wasn't even staying overnight but since I paid it, they could if they wanted but the staff said they couldn't offer additional towels or amenities. My friend didn't need any of those but if it's an option for guests to pay the extra $15 for an extra person, the hotel should be prepared with extra amenities and towels.
The staff was very helpful and friendly. It was in a perfect location.
Room was very hot. No a/c so had to sleep with the widow open. Nice touch that they had ear plugs next to the bed.
Central location, friendly and informal staff. The hotel shares it's site and entrance with David's Diner which does very good food and hotel guests have a 20% discount, but not from the daily specials menu which is unfortunate.
No coffee making facility in the room, and the building across the street was having major construction work, so a bit noisy sometimes but this is temporary in November 2014 when I was there.
wifi location price affordability convenient had everything i need, clean
don't have any. would recommend to traveling students like me. not a 5 star hotel, but certainly has everything you need at a very good price relative to other places.
The hotel was close to everything. Taxi serves was no problem. If your not for a noisy stay ask the staff for the backrooms. I stayed in the fifth floor the two full beds looked to be different one was super soft, the other was just hard, Two Extremes in regards to the beds. The smaller beds had a super small shower and restroom. The full size bedrooms had a larger restroom. This hotel from my experience is a good hotel to experience SF the hotel is located at a good place but don't make the hotel experience the center of your trip.
The beds, the noise, the earplugs. Yes, I opened this box found earplugs I was thinking the nights will be noisy. Yes, the front of the hotel is a party traffic scene.
The reception staff ( especially Jane) were wonderful!! They were professional, kind, helpful and very accommodating.
Great location, good value for the similarly priced hotels.
Would be more comfortable with A/C.
Excellent location. Fiendly staff.
I booked a double room with two double beds and I was given two connecting room. It was really fantastic. The room was clean and cosy. We were so blessed to have new mattress on our 2nd day of our stay in the hotel
Great location, not too far from Market or Union Square Room and beds way more clean than I expected Accommodating staff
luggage storage was not secure
there is not coffee maker at room
checking in was easy reservation was great all phone calls were awesome clerk that checked us in was outstanding ,,jane
coffe shop next door was bad
Great stuff found my lost wallet!
Very convenient location. Efficient staff. Good price. Comfortable rooms.
No extras or luxuries but I wasn't paying for that or expecting that.
Location was prime, rooms are a good value for the price
Bathroom was not in great conditions
Greta location, nice staff, good price
Excellent location minutes walk from Union square. Rooms are very tired and need renovating but reasonably clean.So noisy though very hard to sleep even with earplugs.
Noisy tired rooms.
The location was brilliant exactly where you needed to be. The showers were hot and plenty of hot water all the time.But ask for a room at the back. You can't sleep in the front as the noise from traffic and party goers is to much. Mind you they do put ear plugs by the bed!!! Reception staff wonderfully helpful. Jane especially! Brilliant and very knowledgeable about this amazing city. Again I say you can't beat the location.
Not clean! Even 2 stars should have a clean bed. Check the mattress cover! We moved from 203 it was to noisey. Then to 208 the bed was discusting. I took photos to prove this. Then 303 yes better! The whole place needs a coat of paint. Needs a New team of cleaners and some one to oversee their work! This would make this place a lot more acceptable as far as cleanliness goes.
1) security - guests can only enter with hotel card although a homeless guy got in immediately after us. 2) friendly staff & free wifi
1) no ac so take note if you are visiting during summer. 2) no housekeeping although a sign was provided. Or maybe cos we didn't ask. 3) too many homeless people near and outside hotel although they are mostly harmless.
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