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Touchstone Hotel - City Center
480 Geary Street, Union Square, San Francisco, CA 94102 – Show map
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6 Reasons to Choose Touchstone Hotel - City Center
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1070 verified reviews
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Touchstone Hotel - City Center's staff speak: Chinese, Japanese, English, German
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Food & Drink
No parking available.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Japanese, English, German
4:00 PM - 11:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Touchstone Hotel - City Center accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Late arrival is possible if the hotel is notified in advance. Please contact property in advance for any early arrival requests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1070 reviews
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Noisy at night
Staff was very helpful and attentive. I actually like the quaint rooms. I wasn't there long and it was exactly what you pay for. It was a place for my bags and it was so centrally located. I highly recommend this hotel for those with little budget.
location safe clean friendly helpful staff
no aircon city centre location so a bit noisy
kindness, sense of humor of the receptionist
ALL facilities, cleanliness, temperature, comfort, price, quality of sleep !!!
Good location. friendly staff
Whilst rooms were clean they could do with some updating. Even a lick of paint would help. not really hotels fault but if in room close to alleyway expect to be woken around 6 when refuge collectors start emptying bins
Staff Interesting restaurant next to it Location
Price Tiny rooms
-Extremely pleasant hotel staff, who were always ready to help -Excellent location -Great value for your money -Very clean
-The area was fairly noisy and it was difficult to sleep in in the morning due to nearby construction.
Rude staff, dirty rooms, would not recommend
Nothing fancy about this hotel, but it was clean and the service (and location) is excellent. We chose the room over the street which made for a noisy night, but our toddler loved watching the business of everything below. If you are looking for doing San Francisco inexpensively, but still be treated respectfully, this is a great place to stay.
Great location near Union Square. Tons of restaurants in walking distance. The room was updated recently enough. Staff let me check in almost 4 hours early without question. Even if they hadn't been able to check me in, I saw that they had no problem holding bags for other travelers and ensuring they were set up with travel accommodations and other useful info.
Street noises made it very difficult to sleep. The hotel provides earplugs, but Geary can be a pretty noisy street at early hours.
The price and location.
It was tiny, which wasn't a problem for us but I could see how it could be a problem for people looking for more spacious accommodations. You're definitely not going to find them at this price though.
Friendly and helpful front desk staff. Excellent location. Wifi speed OK
Basic rooms and amenities
We had a room above Geary Street, and the noise on the street below was too much. Even with a sound machine and ear plugs I could hear honking and braking all night. The back rooms were probably fine.
Near amenities. Bart station is abt 5mins walk.
The staff are so nice, the location is excellent, the place is a little boutique hotel with a funky vibe
A little pricey for the size of the room
We enjoyed our stay. The rooms were comfortable and clean.
I like the location. The front desk staff were very friendly.
There were no window locks for all the windows in the room. People could climb up the room through the 2nd floor roof and pipe. I talked with the front desk staff and she was very kind sending a guy to look at the windows. But the guy who came to check on the window was very rude to me. Nothing was fixed. I was so glad that I stayed there only for one night.
Location Value for Money
Our room was small
location private bathroom clean rooms and facilities fast wifi connection friendly staff (to mention Hiromi)
I'm requesting to extend my check out time a bit late as I checked in at 1130pm but they haven't grant my request instead they charged me $20 plus tax to stay until 3:00pm the next day.
Great location. Close to shopping centers, restaurants. Walking distance from Bart. The staff we came across were friendly.
Very old. Hallways smelled of urine. No A/C..had to sleep with window open. Not nice having to wake up to downtown traffic. Too expensive for one night on a Tues. Wouldn't recommend if staying more than 2 days.
Friendly staff, small, efficient rooms
I liked most the location of the hotel. Everything was really close. The staff was nice. The room was clean.
Really great location, staff are friendly, wifi works well
Though prefectly clean, my room had a sketchy feel - old carpet, broken blinds, bathroom could use a renovation. Paying more for location than room quality... Don't expect rooms like the photos.
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