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480 Geary Street, Union Square, San Francisco, CA 94102, United States of America – Show map
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1323 verified reviews
They speak your language!
Touchstone Hotel - City Center's staff speaks: Chinese, Japanese, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Japanese, English, German
4:00 PM - 11:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1321 reviews
Value for money
Show reviews from:
Featuring a free airport shuttle service to San Francisco International Airport, just 1 mile away, this boutique hotel is a 2-minute walk to the Millbrae BART/CalTrain station with service to San...
Score from 1353 reviews Very good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3138 reviews Good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2116 reviews Very good
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1508 reviews Review score
Tons of outside noise - like machinery.
The noise was quite bad, I laughed to myself (as a heavy sleeper) when ear plugs were provided by the bed - but I needed them every night.
Staff were friendly but room was very noisy and a bit of a let down.
SMALL ROOM, no temperature control, and no cable TV.
Staff was great and wifi is good.
Was very content with my stay. Rooms are small (as advertised) and there is no air conditioning.
Very friendly and helpful staff who answered all questions and went over and above to offer advice, ranging from sights to check out or restaurant recommendations to arranging the airport shuttle etc.
Our room was right or front the busy city street. A little noisy for us but nothing a white noise phone app couldn't minimize.
The location was perfect for our trip. Close to the BART which made travel to and from the airport a breeze. Great staff.
Great location, few step to Union Station. Not so noisy hotel.
No parking... But I realized none of the hotels had free parking there... So it's ok :)
got two separate rooms that were connected with two bathrooms when stayed with kids as an upgrade! Both us and the kids loved it!!!
A bit noisy at night bit ear plugs were supplied which were very handy
Really helpful and friendly staff The rooms were very well equipped with everything you need along with really comfortable beds
First night I was woken several times with what sounded like pipes knocking - not 100% sure what it was
Central location, friendly staff, free wifi
A tv guide would be helpful. TV stations are a bit confusing (but we did not come to watch tv!) Be weary of the random homeless characters nearby this entire area in general which the staff dutifully addressed in prior reviews. Not dangerous, that's life, but do not let children walk alone. Forewarning guests of exact amount of security deposit placed on credit card prior to AND at check-in would be very helpful, whether guests ask or not. Some blinds in the room did not totally open but curtains for privacy/darkness were perfectly fine. Overall a very good experience, thank you!
4pm Cookies, replenished bottled waters--bonus!, helpful staff, location, room fee, luggage storage for a few hours, room size was fine (go larger if you can) --and the bathroom was also perfect- nice tub in our room/soaps/shampoos, nearby pizza place, coupon for in-house deli, electrical plug in for 2 cell phones near bed very helpful, free local calls, wifi was free and good, elevator was small but fine, Bay City Guide distributed at check in for info/coupons. Higher floor was good. (If there was noise outside I was so tired when I went to bed that I did not hear it but earplugs were helpful to other guest in my room.) I read TONS of reviews of several different hotels prior to booking this specific hotel and I was prepared and **DELIGHTED** with our stay, thank you!!!
This area is full of homeless people asking for change in a variety of ways including calm to aggressive. I was assaulted in broad daylight just up the street from Union Square, filed a police report and left town, never to return. Go somewhere else for your vacation and be safe. Regards, Neal
Shabazz was very nice and welcoming, the hotel was good value for money and the Deli had a large selection of well priced delicious food.
Breakfast was good but, a bit expensive even with the hotel discount.
I liked the price of the room.the bed was very comfortable, the staff was friendly. Small but cozy for single.
Poor decoration. Did not have any view, windows open to walls like prison!
no smoking area
staffs very helpful n friendly.
Very old building
Very friendly and helpful staff
Small room no cable tv
Clean two single bed
One lady at reception rude
Being opposite Geary theatre do easy to attend a play
Bed is not so comfortable
Good cheap hotels
The bathrooms are a little bit dated but totally functional.
Location and hotel security.
They did not clean room properly and did not provide drinking water daily
The bedroom is not much to look at. The bathroom is okay, if a bit cramped, but the bed is a bit uncomfortable.
Fantastic location close to Union Square. Lots of restaurants, bars, theaters, department stores, cable car and tour bus stops near by.
A coffee machine in the room would be appriciated.
Good location close to Union Square. Very nice staff and possible breakfast at the restaurant downstair. Good wifi.
location was excellent, room was quiet (of course i heard some noise from neighboring guests but it was ok for me) and clean. All the furnitures looked like new. Tv screen was enough large for watching from the bed
Elevator did not function!
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