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The Opal

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Most recent booking for this hotel was today at 01:48

Score from 900 reviews Good 7.3/10

Newest reviews for Touchstone Hotel - City Center

  • Kuok
      New Zealand
    August 29, 2014

    Location

    Noisy at night

    7.5

  • Anthony
      United States of America
    August 28, 2014

    Staff was very helpful and attentive. I actually like the quaint rooms. I wasn't there long and it was exactly what you pay for. It was a place for my bags and it was so centrally located. I highly recommend this hotel for those with little budget.

    10

  • Jose
      Netherlands
    August 28, 2014

    location safe clean friendly helpful staff

    no aircon city centre location so a bit noisy

    7.9

  • Konstantinos
      Greece
    August 28, 2014

    kindness, sense of humor of the receptionist

    9.2

  • Anonymous
      Canada
    August 26, 2014

    The location

    ALL facilities, cleanliness, temperature, comfort, price, quality of sleep !!!

    4.6

  • James
      United Kingdom
    August 25, 2014

    Good location. friendly staff

    Whilst rooms were clean they could do with some updating. Even a lick of paint would help. not really hotels fault but if in room close to alleyway expect to be woken around 6 when refuge collectors start emptying bins

    7.9

  • Anonymous
      Canada
    August 24, 2014

    Staff Interesting restaurant next to it Location

    Price Tiny rooms

    7.1

  • Anonymous
      Canada
    August 21, 2014

    -Extremely pleasant hotel staff, who were always ready to help -Excellent location -Great value for your money -Very clean

    -The area was fairly noisy and it was difficult to sleep in in the morning due to nearby construction.

    9.2

  • Ellesse
      United Kingdom
    August 21, 2014

    Rude staff, dirty rooms, would not recommend

    4.2

  • Alison
      United States of America
    August 21, 2014

    Nothing fancy about this hotel, but it was clean and the service (and location) is excellent. We chose the room over the street which made for a noisy night, but our toddler loved watching the business of everything below. If you are looking for doing San Francisco inexpensively, but still be treated respectfully, this is a great place to stay.

    9.2

  • Anonymous
      United States of America
    August 21, 2014

    Great location near Union Square. Tons of restaurants in walking distance. The room was updated recently enough. Staff let me check in almost 4 hours early without question. Even if they hadn't been able to check me in, I saw that they had no problem holding bags for other travelers and ensuring they were set up with travel accommodations and other useful info.

    Street noises made it very difficult to sleep. The hotel provides earplugs, but Geary can be a pretty noisy street at early hours.

    7.1

  • Vaughn
      United States of America
    August 20, 2014

    The price and location.

    It was tiny, which wasn't a problem for us but I could see how it could be a problem for people looking for more spacious accommodations. You're definitely not going to find them at this price though.

    8.3

  • Elizabeth
      Australia
    August 17, 2014

    Friendly and helpful front desk staff. Excellent location. Wifi speed OK

    Basic rooms and amenities

    6.7

  • Teri
      United States of America
    August 17, 2014

    Great location

    We had a room above Geary Street, and the noise on the street below was too much. Even with a sound machine and ear plugs I could hear honking and braking all night. The back rooms were probably fine.

    9.2

  • Simon
      Singapore
    August 12, 2014

    Near amenities. Bart station is abt 5mins walk.

    8.3

  • Paula
      United States of America
    August 12, 2014

    The staff are so nice, the location is excellent, the place is a little boutique hotel with a funky vibe

    A little pricey for the size of the room

    9.2

  • Cecile
      France
    August 12, 2014

    We enjoyed our stay. The rooms were comfortable and clean.

    8.5

  • Anonymous
      United States of America
    August 10, 2014

    I like the location. The front desk staff were very friendly.

    There were no window locks for all the windows in the room. People could climb up the room through the 2nd floor roof and pipe. I talked with the front desk staff and she was very kind sending a guy to look at the windows. But the guy who came to check on the window was very rude to me. Nothing was fixed. I was so glad that I stayed there only for one night.

    7

  • Eugene
      United States of America
    August 10, 2014

    Location Value for Money

    Our room was small

    7.5

  • Anna
      Philippines
    August 8, 2014

    location private bathroom clean rooms and facilities fast wifi connection friendly staff (to mention Hiromi)

    I'm requesting to extend my check out time a bit late as I checked in at 1130pm but they haven't grant my request instead they charged me $20 plus tax to stay until 3:00pm the next day.

    9.6

  • Yvonne
      United States of America
    August 7, 2014

    Great location. Close to shopping centers, restaurants. Walking distance from Bart. The staff we came across were friendly.

    Very old. Hallways smelled of urine. No A/C..had to sleep with window open. Not nice having to wake up to downtown traffic. Too expensive for one night on a Tues. Wouldn't recommend if staying more than 2 days.

    5.8

  • Anonymous
      Taiwan
    August 7, 2014

    Nice staff

    8.3

  • Christopher
      United States of America
    August 6, 2014

    Friendly staff, small, efficient rooms

    No complaints

    9.2

  • Anonymous
      Switzerland
    August 6, 2014

    I liked most the location of the hotel. Everything was really close. The staff was nice. The room was clean.

    7.9

  • Joseph
      United States of America
    August 6, 2014

    Really great location, staff are friendly, wifi works well

    Though prefectly clean, my room had a sketchy feel - old carpet, broken blinds, bathroom could use a renovation. Paying more for location than room quality... Don't expect rooms like the photos.

    6.3

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