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455 Madison Avenue, Midtown East, New York City, NY 10022, United States of America – Show map
Excellent location – rated 9.6/10! (score from 45 reviews)
Rated by guests after their stay at The Towers at the New York Palace.
Unfortunately it's not possible to make reservations for this hotel at this time.
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45 verified reviews
They speak your language!
The Towers at the New York Palace's staff speaks: French, Spanish, English
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Fitness Center, Spa, Massage
Food & Drink
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 45 reviews
Value for money
Show reviews from:
This 4-star hotel in Midtown Manhattan is just a 5-minute walk from shopping on Fifth Avenue. It features a 7,000 square-foot fitness center and a spa. The luxury rooms include a 42-inch plasma TV.
Score from 738 reviews Excellent
Located at the juncture of Columbus Circle and Broadway, this 5-star hotel is minutes from Central Park. It features Jean Georges and Nougatine restaurants and the rooms provide kitchenette...
Score from 146 reviews Excellent
This designer hotel in the heart of Manhattan is a 5-minute walk from Times Square. It features a 24-hour business center and a flat-screen TV in every room.
Score from 1162 reviews Excellent
Located in SoHo, an area known for fashion, art and shops, this luxury design hotel offers clear views of Manhattan. Two bars, a restaurant and gym are on-site.
Score from 143 reviews Very good
No bath tub in bathroom, only a shower. Room is under furnished, no comfortable chair to sit on. You either have to sit on the bed or the hard desk chair.
The takeaway cafe/coffee shop on the ground floor was good and it was useful to be able get coffee first thing in the morning. Room service is very slow and expensive.
Great hotel. great location, great suite, great staff, great food, great room, great everything. Had special trip in New York and this hotel was big part of that reason.
Room service was a little slow on occasion and staff were slow in responding to a plumbing emergency - however they did move us quickly and apologised and attempted to recover a bad situation well
Perfect midtown location, beautiful and spacious Towers Room with superb view, swift check in service, clean and efficient, excellent value for money and good, witty and friendly door/bell staff. Did hear some complaints from other guests about prices, but this is an upmarket 5 star Manhattan Hotel, and if you have to think about whether you can afford it, you probably can't.
Had no premium cable channels, even though not in room too much, but should be offered given prices of rooms. And, restaurant not open yet for dinner, only breakfast.
Beautiful suite and was upgraded to corner suite. Staff was especially friendly and helpful. Location was great. Room service was excellent as well.
No functioning restaurant on the premises but it is mitigated by a great restaurant right next door
Wonderful stay with heavenly views, busy hotel but the Towers gives you the element of exclusivity. Lovely staff.
High price 600$ for normal room.
We liked everything.
We loved our Tower suite on the 50th floor overlooking St.Patrick's Cathedral. Excellent decor, everything felt fresh and new, also the lobby and restaurant. The accommodation is superior to what you would get for that price at the Waldorf (where we used to stay), although the ambiance of the Waldorf lobby and common parts remains unsurpassed.
The two bars did not serve any food.
The staff was great about getting tickets for us.
Perfect upscale hotel for a NYC trip. The view from the tower suits on the skyline are amazing and enhance the NYC experience. The consierge service is very helpful and arranges even at short notice reservations at new/in locations.
The man at the reception desk in VIP zone didn't explain anything about hotel facilities. And promised to call back when the room was ready but nobody called. For 550$ per night I expected more than this kind of service.
View. Room. Location.
WATER PRESSURE IS VERY WEAK
water pressure in shower is very very very weak
wifi/ every thing
speed of response to overflowing toilet cistern which resulted in flooded room
The only negative, if you can call it that, is each night I needed to call to get ice. No big deal at all.
We loved everything about our Towers room. This was the second time in 7 mos that we stayed here. Both stays were exceptional.
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