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citizenM New York Times Square

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Most recent booking for this hotel was 8 minutes ago

Score from 2299 reviews Good 7.7/10

Newest reviews for Warwick New York

  • Kyle
      United Kingdom
    September 2, 2014

    Everything...

    Apart from The air conditioner in room 3003 was very loud at times and woke me up.

    10

  • Nabil
      Saudi Arabia
    August 28, 2014

    Location

    A bit old , need renovation. No free wifi in the room.

    7.9

  • Mary
      United States of America
    August 27, 2014

    The rooms were bigger than expected and the hotel had a great atmosphere.

    The elevators were small so staying on a lower level meant they were often already full when they arrived on your floor.

    9.2

  • Maram
      United States of America
    August 27, 2014

    The location

    Poor breakfast buffet. No coffee maker or slippers at the room even that it is included with the room amenities. You have to ask for them from the housekeeping. I changed my room and the new one didn't have a bath robe!! Not very clean bathrooms. I found a towel with blood on it.

    5.8

  • Rachele
      Australia
    August 27, 2014

    location beautiful building lovely room

    8.8

  • James
      Canada
    August 26, 2014

    Excellent management. Problems resolved quickly and efficiently. Location is perfect for NYC.

    Some renovation work did interrupt our sleep during the stay, but management did offer a small credit for the inconvenience. Inconsistent service from the door men. Some were very helpful, some were not.

    9.2

  • Kay
      United States of America
    August 23, 2014

    The friendly staff (especially the bell staff), the lovely room, the great breakfasts at Murals on 54th, the proximity to the things I love to do, the food, drink and delightful servers at Randolphs -- I like everything! I have been staying at the Warwick since 1976 and do not intend to stop choosing it as #1 in NYC!

    10

  • Anonymous
      Greece
    August 22, 2014

    architecture of the building

    everything below expectations. Bad behavior upon check in, not even a welcome. they charged me 700 usd for security deposit, for 7 nights. Very Noisy ac unit. Don't book the "plus" rooms with the view (there is no view) There are many better hotels in nyc and much cheaper. And with free wifi.

    4.2

  • Ann
      United States of America
    August 19, 2014

    The suite, especially on New York standards, was very large. Bedroom was quite big and beautifully appointed. Living room was also large. Very comfortable beds and linens. Lovely front desk staff and concierge. Can't beat the location for access to Central Park, restaurants, museums, shopping, Rockefeller Center etc.

    Elevators very small but not a big deal. Bathroom was small but modernized.

    9.2

  • D
      United States of America
    August 16, 2014

    Staff was very friendly & helpful. Able to check our bags before room check in time. Also able to check our bags after room check out time. Room was large & nicely decorated. Bed was most comfortable hotel bed I've ever slept in.

    Nothing against the Warwick, but we should have chosen an hotel that was more centrally located to the sites we wanted to see.

    9.2

  • Mohamed
      Egypt
    August 13, 2014

    Location and suite size.

    Poor front desk staff need lot of training.

    7.5

  • Aoife
      Ireland
    August 13, 2014

    The location was great with easy access to Times Square and subway stations to all major tourist attractions.

    The staff were a little pompous. Also the shower was difficult to use.

    8.8

  • Cornelius
      Namibia
    August 12, 2014

    Very friendly & helpful staff. Clean & spacious rooms. Good location.

    Expensive breakfast

    10

  • Lesley
      Australia
    August 10, 2014

    Great location / staff very nice

    7.5

  • Sandra
      United States of America
    August 10, 2014

    Bellman and doorman were on top of things and very courteous and welcoming. The linens and beds were comfortable. Closet was well laid out, with an ironing board. Room was spacious and well appointed. There were many restaurants, subway stops and other amenities, including Central Park, the MoMA and Broadway, close by, yet once you entered the doors, hotel provided an oasis from the daily bustle of the City.

    Be careful with the shower curtain to keep water off the floor. Wish there were a coffee pot/water warmer. Mini fridge is for the hotel's products only. If you remove any items to insert a doggie bag, a sensor will be alerted and you will be charged for the item. (Of course the hotel reversed the charges.) The hotel will provide a fridge for your room upon request.

    10

  • Tim
      United States of America
    August 10, 2014

    Hotel itself was gorgeous and the staff could not have been more helpful.

    The restaurant there that served breakfast was a little unorganized. The food was great but the service was sub par.

    10

  • Michal
      Israel
    August 10, 2014

    Great location, staff was very helpful and friendly, gave us good recommendations for restaurants, very clean.

    9.2

  • Charlotte
      Bermuda
    August 9, 2014

    Location

    No tea or coffee making facilities in the bedroom

    9.2

  • Nita
      Canada
    August 6, 2014

    The bed is comfortable and the new furnishings very attractive. The hotel is very well located-close to Broadway as well as the park.

    There was no coffee maker in the room for a late night drink.

    7.9

  • Anonymous
      United States of America
    August 5, 2014

    The aesthetic beauty of the hotel and the room. Accommodating and friendly staff.

    Would like a fan (blower) in the bathroom, and a coffee pot in the room.

    10

  • Alexis
      United States of America
    August 5, 2014

    A beautiful Art Deco hotel. Small. Intimate and old fashioned with a touch of luxury,

    Small elevators but they fit the feel of the hotel

    10

  • Katherine
      United States of America
    August 3, 2014

    Wonderful central location and old-style elegant property. Bed was so comfortable and staff was great.

    Bathroom was a bit small, but common for an older hotel.

    10

  • Myriam
      United States of America
    August 3, 2014

    I stayed at the Warwick for the first time 20 years ago and loved it. It never disappointed me. This time I didn't like the room they gave us and requested to be changed. The staff was very accommodating and gave us a much better location. The hotel is renovated and clean, the rooms have a decent size (for Manhattan standards) and it's a great value for the money. Of course, it's location couldn't be better! loved it!

    nothing!

    10

  • Netta
      United States of America
    August 2, 2014

    This hotel was amazing. We stayed there for 10 days so our suite was upgraded. All our needs were met immediately. The suite was huge. Definitely worth the extra money if you're traveling with small children who require some space to run around. The hotel is in prime location. It is clean and comfortable.

    The elevators take a while to get to you. If you are on the lower floors there often isn't room for you to get in. I'm guessing this is a peak season issue. The bathtub is small and it is a bit hard to shower smaller children. Also, from other reviews, rooms don't always come with a bathtub so we called and requested a room with tub ahead of time. Other than that everything was perfect.

    10

  • Robert
      United States of America
    July 30, 2014

    I have stayed in many different hotels during my trips to NYC, and this one ranks among the very best for size, location, accommodations, staff, etc. Staff was pleasant and helpful, and the singing doorman was an unexpected bonus. When we checked in, we were offered an upgrade from our deluxe king, which we had booked, to a suite on the top keyed floor. The suite living room was huge, with a kitchenette that came with a larger than typical mini-frig and electric cooktop, along with a microwave. The bathroom was large, modern, and updated (very important), as was the rest of the suite. There were only two suites on the floor so it appeared we had the entire floor to ourselves. We were just a block from 7th Ave and 1-1/2 blocks from Broadway. Couldn't have been better!!

    Although it didn't matter to my 1-night stay, the kitchen had no cookware, making use of the cooktop impossible without purchasing your own. Of course, I certainly understand why there are no utensils, and if one really wanted to cook, inexpensive utensils can be purchased nearby.

    10

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