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Newest reviews for The Westgate Hotel

  • Maryanne
      New Zealand
    September 2, 2014

    Great helpful staff, beautiful decor. Enjoyed a lovely poolside dinner and jazz band.Lovely food in beautiful restaurant.A very exquisite hotel, and just loved the smell/look of the roses.

    9.6

  • George
      Thailand
    September 1, 2014

    Comfortable, quiet room with en suite dressing room next to bathroom, walking distance from USS Midway, a shopping mall and the Gaslamp District. Didn't eat at the hotel, so can't comment on dining facilities. Huge choice of eateries in walking distance.

    Price but you get what you pay for.

    9.5

  • Christopher
      Belgium
    August 27, 2014

    Friendly and spot on advice by the Concierge Pool

    10

  • Michael
      United Kingdom
    August 26, 2014

    Jacuzzi and pool area were lovely!

    Customer service was a bit dry

    7.9

  • Anonymous
      Italy
    August 24, 2014

    Located right outside of the Gaslamp Quarter and round the corner to the Trolley. Our room was huge and clean and we always had plenty of coffee and water. Housekeeping service is impeccable.

    10

  • Graham
      United Kingdom
    August 19, 2014

    Very Luxurious hotel in a central area. Rooms spacious and elegant. Robes, ironing board and iron stored in bathroom. Near trolley bus tour stop. Walkable to Gaslamp district and waterfront.

    Although hotel was full, rarely saw other guests and the bar was lacking in ambience and atmosphere. Only 2 other guests in there at both 7.00 pm and 11.30 pm. Barman closed bar at midnight, turned off music and put lights on then "invited" us to finish our drinks in the lobby! We actually would have preferred to have stayed in the bar and order some more drinks. We have never stayed in a hotel before where the bar has closed so early while hotel guests are still drinking.

    9.6

  • Linda
      United States of America
    August 16, 2014

    Great staff, downtown location is easy to reach by cab or walking, the blue line train stop is at the corner (Tijuana-San Diego). There is an outdoor area with a long pool, exercise machines, and lounge chairs.Breakfast was good with the best pancakes I tasted in town. Water bottles, coffee/tea machine, and chocolates one night, were in the room. Bathrobes are provided to use to the pool. We heard from a local couple that the hotel is known for their weekend brunches. The hotels in the area offer a car rental service through the concierge which was great for reaching La Jolla and the San Diego Zoo. The car is brought to your hotel where one signs the papers and pays for the day. One can return the car at the same or anther local place. One calls the rental phone number 15 minutes before returning to the hotel and an agent will be there to take the car back.

    This is a place where one can tip a lot. Staff is positioned to be in places of need - to hail a cab, empty trunk, load up the car and show you around your room. There is a daily charge for wifi, water bottles, and pool, I think. This is a fancy place, not a good choice for families.

    10

  • Anonymous
      Italy
    August 15, 2014

    Bed, elegance, bathroom

    No view as expected ( even if i had previously chosen a room with view ) Moquette on the floor (not much clean)

    6.7

  • Alfred
      United States of America
    August 8, 2014

    Large, clean rooms with excellent service. Excellent service at the bar with half price drinks and appetizers.

    Dining room slow to serve.

    9.2

  • Carmen
      United States of America
    July 29, 2014

    Everything!

    Valet parking as only option.

    10

  • Samah
      United Arab Emirates
    July 19, 2014

    In my room the safe box was not working. And to be honest I was overwhelmed with the staff attitude towards helping me. And because they couldn't solve the issue I was upgraded as complementary from the hotel. They have the best staff attitudes I have ever met.

    Nothing

    9.2

  • Mark
      United Kingdom
    July 19, 2014

    Ideal location

    Insufficient sun beds by pool

    8.8

  • Janice
      United States of America
    July 15, 2014

    The staff was friendly, welcoming, and helpful. Very accommodating. Very relaxing atmosphere. Hotel was beautifully furnished. Will stay there again in the future. Beautiful city view from our room.

    A bit pricey, but I guess you get what you pay for. If it wasn't quite to expensive, we would frequent it more often.

    9.6

  • Claudia
      United States of America
    July 10, 2014

    We had fantastic time in this hotel. For my husband and I it was our first time in San Diego celebrating our honey moon and the staff and facilities from this hotel were excellent. We had an amazing time. I recoment this hotel for your next trip. Great location, great time, and great price. We'll come Back!!!!!

    I liked everything!!!!!!!!! Is an excellent hotel

    10

  • John
      United Kingdom
    July 8, 2014

    The location was perfect for getting around San Diego.

    The staff were utterly rude especially the manager who was condescending with no consideration for my two year old child. The food was horrible was forced to eat out even for breakfast. Never ever book this hotel again. I am writing to the owners.

    5.4

  • Tiffany
      United States of America
    July 8, 2014

    Beautiful hotel, super nice staff, loved the location, super convenient how it was right next to the trolley station, made it really easy to go every where without having to drive and deal with parking.

    There wasn't anything I didn't like

    10

  • Anonymous
      United States of America
    July 2, 2014

    I like the old feel of the hotel and the cleanliness.

    High rental tax fee High parking free $15 extra fee for what..

    7.9

  • Jorge
      United States of America
    June 29, 2014

    Location, cleanliness, lap pool, service staff.

    Dip in the bed gave me a backache.

    9.2

  • Derek
      United Kingdom
    June 24, 2014

    Everything was perfect, great staff, food, rooms, service, parking and location.

    10

  • Bernis
      United States of America
    June 24, 2014

    The location was excellent right in the heart of the gas lamp district. The rooms are spacious, the shower/tub is tall perfect for a person of my height. The maid performed turn down service. The manager gave us a complimentary upgrade to the premier room!

    That we did not have time to get in the pool.

    10

  • Bryston
      United States of America
    June 24, 2014

    The hotel was exquisite. You would think you had walked into the Plaza Hotel in NYC. The West Gate truly rivals the Ritz Carlton's we typically stay at. From the furnishings in the lobby and the rooms, to the impeccable service, we were very impressed.

    The only thing that may not have been top tier were the sheets. They were not bad at all, but they would be less comfortable than a Ritz Carlton.

    10

  • Beverley
      United Kingdom
    June 15, 2014

    Great service, lovely professional staff who were very friendly. Beautiful hotel, great location, and the hotel has a good eye for detail, providing extra touches making you feel a little special - lovely.

    Nothing negative to say about this hotel.

    10

  • Anonymous
      United States of America
    June 14, 2014

    The pool area with workout stations was especially nice and clean. Very nice big rooms. We will definitely be back!

    10

  • Stacie
      United States of America
    June 14, 2014

    The outdoor gym and running track were great. Fresh apples and water were also available for guests. The staff were all very nice and helpful. The room was very comfortable and large.

    It is a bit noisy near the hotel but the noise didn't disrupt my sleep so it was ok. If you are a very light sleeper consider taking earplugs just in case.

    9.6

  • Adam
      Slovakia
    June 5, 2014

    Great location, great views, great big room

    Room service

    9.2

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